Certain support is excellent, typically responds and resolves issues within 24 hours. Simple fixes like email formatting, specific settings that may affect registration, etc. They work until a resolution is found, no matter how difficult it may be and are able to do so over email communication. Once you figure your way around the software, it is fairly intuitive and offers many options to customize your registration setup. Email communication is easy to send out, importing registrants is quite easy, and managing capacities is a big leverage point. The developers with Certain have gone above and beyond to provide us customized support in order for us to utilize their system.

WYSWIG - easy web page set up Mobile App integration

their customer support is helpful, even if i am in different time zoom, they always try to reach out me and provide the solution, when i didnt get their reply at the first, they even help me build the project inside my program so that i can use directly. Their AI assistance also provides some good insights for quick when in my time zoom