Certain
130 reviews
- 1 profiles
- 5 categories
Average star rating
4.3
Serving customers since
1994
Certain Reviews
TM
TERESA M.
Sleek Design and User-Friendly Features with Excellent Support
I like the look and feel of the platform. Most of the features are easy to use once learned. The Certain help desk is fast and thorough when helping with issues.
AN
Verified User in Non-Profit Organization Management
Outstanding Customer Support Makes All the Difference
Customer Support is top notch from our CSM to tech support, they go all out to find the answers to any problems and work tirelessly to offer solutions.
AE
Verified User in Events Services
Powerful Reporting and Support, but Customization Can Slow Things Down
Certain's reporting capabilities are impressively robust. We can quickly generate reports and share live report links with others. The change report is our favorite feature. After locking a report, it only displays updates, clearly highlighting what has changed. This makes it much easier for us to identify and communicate necessary updates to hotels and catering teams.
The customer service team is also excellent. I have worked with the same representatives for several years, and they are familiar with both me and our specific needs.
About
What is Certain?
Certain® provides the leading enterprise event automation solution that helps both data-driven marketers and event professionals to bring events into cross-channel marketing campaigns; use rich attendee insights to improve sales & marketing results; and deliver credible event ROI. Certain’s event automation software supports a full range of events – from small meetings and educational sessions, to large conferences and world events. Established in 1994 and headquartered in San Francisco, Certain has operations and sales offices in North America, Europe and the Pacific Rim. Please visit http://www.certain.com.
Details
Year Founded
1994
Website
www.certain.com