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C-ZENTRIX

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29 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.3
Serving customers since
2005
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C-ZENTRIX Reviews

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Profile Name
Star Rating
20
7
0
1
1
SM
Shyamal M.
12/19/2024
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

CZentrix, simplified cloud telephony CRM solution

Easy to use cloud telphony for customer service , dedicated agent and amdim portal with robust data for intradepartmental update and feedback. Round the clock custmer service availabulity for any changes.
Akram  K.
AK
Akram K.
Presales Consultant at INTEK MICRO SYSTEMS PRIVATE LIMITED
12/09/2024
Validated Reviewer
Review source: Organic

C-zentrix software

Best for call center work it has multiple SIP Trunks and VOIP
VR
Vinit R.
08/12/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

HelpDesk Centre

It is easy to implement and very easy for the customer agents to use. There is always an online support system which helps in support.

About

Contact

HQ Location:
Gurgaon, India

Social

@czentrix

What is C-ZENTRIX?

C-ZENTRIX is a service provider of customer experience and contact center solutions. Their platform is designed to assist businesses in managing their customer interactions across various channels, including voice, chat, email, and social media. C-ZENTRIX’s suite of products includes contact center software, omnichannel communication capabilities, and AI-driven tools such as chatbots and voice bots. The company aims to help businesses enhance customer satisfaction, improve agent productivity, and streamline communication processes. Their scalable solutions cater to enterprises of all sizes, from small businesses to large corporations, across multiple industries.

Details

Year Founded
2005