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C-ZENTRIX

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29 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.3
Serving customers since
2005
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C-ZENTRIX Reviews

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CR
cheyenne r.
01/23/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Reliable and user friendly

it is easy to use and it has amazing customer support. allows for high volume of customer interactions
Verified User in Telecommunications
CT
Verified User in Telecommunications
01/22/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

CZ Omni - Great tool for CC users

Recently used CZ Omni and I liked the user interface and easy integration with other 3rd party tools such as CRM etc. I am impressed with their language (multi) language support and reports. Overall.. great tool.
Verified User in Consulting
UC
Verified User in Consulting
01/22/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

C-Zentrix CRM for Contact Centre

The connection to the call center is well-suited for integration

About

Contact

HQ Location:
Gurgaon, India

Social

@czentrix

What is C-ZENTRIX?

C-ZENTRIX is a service provider of customer experience and contact center solutions. Their platform is designed to assist businesses in managing their customer interactions across various channels, including voice, chat, email, and social media. C-ZENTRIX’s suite of products includes contact center software, omnichannel communication capabilities, and AI-driven tools such as chatbots and voice bots. The company aims to help businesses enhance customer satisfaction, improve agent productivity, and streamline communication processes. Their scalable solutions cater to enterprises of all sizes, from small businesses to large corporations, across multiple industries.

Details

Year Founded
2005