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C-ZENTRIX

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29 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.3
Serving customers since
2005
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C-ZENTRIX Reviews

Review Filters
Profile Name
Star Rating
20
7
0
1
1
Sunil K.
SK
Sunil K.
08/04/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Dialer and CRM

Agent CRM, Dashboard, Data bifercation, API intigration, customer support, Ease of use
Verified User in Industrial Automation
UI
Verified User in Industrial Automation
03/11/2025
Validated Reviewer
Verified Current User
Review source: Organic

Pretty good software

I liked the customer service but would've liked US based phone calls.
Jainey K.
JK
Jainey K.
02/23/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

C zentrix

We are using their SME solution. It has been a great experience with their Voice product, Customer support and C-Zentrix solution features like Online Chat

About

Contact

HQ Location:
Gurgaon, India

Social

@czentrix

What is C-ZENTRIX?

C-ZENTRIX is a service provider of customer experience and contact center solutions. Their platform is designed to assist businesses in managing their customer interactions across various channels, including voice, chat, email, and social media. C-ZENTRIX’s suite of products includes contact center software, omnichannel communication capabilities, and AI-driven tools such as chatbots and voice bots. The company aims to help businesses enhance customer satisfaction, improve agent productivity, and streamline communication processes. Their scalable solutions cater to enterprises of all sizes, from small businesses to large corporations, across multiple industries.

Details

Year Founded
2005