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C-ZENTRIX

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29 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.3
Serving customers since
2005
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C-ZENTRIX Reviews

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Kamal Kant G.
KG
Kamal Kant G.
Team Lead at SoftwareONE
01/28/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

customer interaction with seamless communication

User-Friendly Interface : easy to manage customer inetraction
Pawan S.
PS
Pawan S.
A Data Analyst with over 3.2 years of experience, I have successfully cleared the Advanced Excel test for companies such as Google Operation, Air India, Policy Bazaar, and many more. I am available for an immediate start
01/27/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

C-Zentrix is a customer engagement and contact center solution

<p>Appreciate the C-Zentrix Contact Center for its Omnichat Support, User-Friendly Support & Interface, CRM Interface, and affordable pricing. Use it daily for customer and client support with the help of omni. Through the dashboard, we easily understand the data we use on a daily basis. C-Zentrix is a reliable call center software that helps businesses manage customer interactions easily. It offers useful features like call routing, IVR, and reporting, making it efficient for customer support teams.</p>
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
01/24/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Effective and Helpful!

Easy to use, Easy to Implement, and also Easy to Integrate. No Complex setup is required.

About

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HQ Location:
Gurgaon, India

Social

@czentrix

What is C-ZENTRIX?

C-ZENTRIX is a service provider of customer experience and contact center solutions. Their platform is designed to assist businesses in managing their customer interactions across various channels, including voice, chat, email, and social media. C-ZENTRIX’s suite of products includes contact center software, omnichannel communication capabilities, and AI-driven tools such as chatbots and voice bots. The company aims to help businesses enhance customer satisfaction, improve agent productivity, and streamline communication processes. Their scalable solutions cater to enterprises of all sizes, from small businesses to large corporations, across multiple industries.

Details

Year Founded
2005