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C-ZENTRIX

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29 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.3
Serving customers since
2005
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C-ZENTRIX Reviews

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Profile Name
Star Rating
20
7
0
1
1
Verified User in Market Research
UM
Verified User in Market Research
01/21/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Automatic Call Distribution Feature is Lit

I love the fact that the Automatic Call Distribution Feature is serving it's purpose
SM
scott m.
01/21/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Review

I was not very happy with the product and its usability and process.
Verified User in Telecommunications
UT
Verified User in Telecommunications
01/21/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Good Service, Highly recommended!

Easy to Use, Good Service , Plenty of features for all type of businesses.

About

Contact

HQ Location:
Gurgaon, India

Social

@czentrix

What is C-ZENTRIX?

C-ZENTRIX is a service provider of customer experience and contact center solutions. Their platform is designed to assist businesses in managing their customer interactions across various channels, including voice, chat, email, and social media. C-ZENTRIX’s suite of products includes contact center software, omnichannel communication capabilities, and AI-driven tools such as chatbots and voice bots. The company aims to help businesses enhance customer satisfaction, improve agent productivity, and streamline communication processes. Their scalable solutions cater to enterprises of all sizes, from small businesses to large corporations, across multiple industries.

Details

Year Founded
2005