Boxphish provides a quick and easy solution which is low maintenance and does not necessitate a great deal of time to maintain. The short, informative courses are perfect for our workforce who can access them anytime. This allows us to provide training without taking colleagues away from their day to day duties. The reporting allows us to easily see which users may require additional support to avoid a cybersecurity issue.

From the initial engagement through to deployment and ongoing support, the team took time to understand our specific cyber awareness needs. Their professional and consultative approach made the whole process smooth and effective. The platform itself offers a wide range of phishing simulation templates, which we use regularly across the business. What stands out is Boxphish’s focus on education rather than punishment—when users interact with a simulation, they’re guided to custom landing pages that constructively reinforce key learning points. This approach has really worked well for our culture. One of the biggest advantages for us has been the automation. The training runs in the background with minimal input needed, which frees up our team to focus on other priorities. The video content is concise, engaging, and well-received by our staff—training completion rates are up, and we’re seeing real behavioural change. Click rates on phishing simulations have noticeably dropped, and more employees are now proactively reporting suspicious emails to IT. Overall, Boxphish has delivered both in terms of product and service, and the positive impact on our security awareness is clear.

As long-term customers, what we appreciate most is the platform's consistent reliability and effectiveness. The simplicity is outstanding—from the initial setup to deploying ongoing phishing simulations, the entire process remains seamless. Our employees find the training clear and concise, meaning it doesn't disrupt their workflow, and engagement has stayed high over time. It’s a brilliant tool for building and maintaining a strong security culture without a steep learning curve.