The interface is user-friendly and straightforward, making it easy to navigate. The variety and quantity of courses available are impressive and well-suited for our entire business. Integration with our Microsoft account's single sign-on works smoothly, and the customer service provided has been very good.

I have been using Boxphish for about a year to enhance our staff's awareness of cyberattacks and phishing through training and simulations. Boxphish has proven to be the right product for us from the onset, thanks to a seamless initial setup and support from their proficient customer onboarding team. Their comprehensive guides and videos made intricate tasks like linking with Azure AD and configuring email systems remarkably effortless. I find the portal or dashboard of Boxphish to be exceptional, with its minimalist design effectively conveying a wealth of information. It is a fully managed service that automates phishing simulations and course dispatches, allowing me to monitor user engagement without concern over the configurations. Their outstanding customer service is a significant attraction, facilitated through regular quarterly review meetings with a dedicated relationship manager who keeps us informed on new features and assists in enabling them. They are incredibly adept at ensuring we remain up-to-date and point us in the right direction for any modifications, ensuring our operations are smooth and efficient.

From day one, the Boxphish team have been fantastic. They didn’t just hand over a platform, they took the time to understand our staff, setup, and school schedule. Onboarding was smoother than a freshly wiped whiteboard, and support has been excellent ever since. The platform is easy to use, with a great range of phishing simulations and courses. What really stands out is the focus on education, not embarrassment. When someone clicks a simulation (and we’ve all been there), they’re guided to a friendly landing page that explains what went wrong and how to spot it next time. It’s constructive and fits perfectly with our school culture of everyone feeling seen and valued. Automation is another huge plus. Once set up, it just runs in the background, freeing us to focus elsewhere. Training videos are short, engaging, and even manage to make cyber security fun. Completion rates are up, click rates are down, and more staff are reporting suspicious emails than ever before.