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BOSS Solutions

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11 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.1
Serving customers since
1991

Profile Name

Star Rating

9
0
1
0
1

BOSS Solutions Reviews

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Profile Name
Star Rating
9
0
1
0
1
Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
12/07/2021
Validated Reviewer
Review source: G2 invite
Incentivized Review

Satisfy ticketing tool solution requirements

Having the best customization options like we can categorize tickets agent-wise or team-wise. Filter tickets with status like In progress, On-hold or closed. Custom Dashboard
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
11/22/2021
Validated Reviewer
Verified Current User
Review source: Organic

Ticket Logging System

In this solution, we can log cases via mail, and also, we can set an escalation matrix for the same, after escalating from one person whom we need to notify that we can add in this tool.

About

Contact

HQ Location:
United States

Social

@BOSS2U

What is BOSS Solutions?

BOSS Solutions is a recognized leader in providing IT solutions for both public and private sectors. Their comprehensive suite of products and services includes IT Service Management, Asset Management, and more, designed to streamline operations, manage resources effectively, and reduce costs. BOSS Solutions empowers organizations with innovative tools like their BOSSDesk for IT Enterprise Service Management and BOSS811, a one call ticket management solution for public works.Their solutions are known for being intuitive, scalable, and adaptable to the needs of businesses of any size. Offering both cloud-based and on-premise software, BOSS Solutions focuses on automation and integration, helping IT professionals to increase efficiency, improve service delivery, and enable comprehensive decision-making. Additionally, their customer support and service are highly praised for being responsive and knowledgeable, aiding clients in implementing and maximizing the value of their investments efficiently.

Details

Year Founded
1991