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BOSS Solutions

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11 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.1
Serving customers since
1991

Profile Name

Star Rating

9
0
1
0
1

BOSS Solutions Reviews

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Profile Name
Star Rating
9
0
1
0
1
HB
Herbert B.
01/02/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Ticketing tool requirements

The ticketing and monitoring capabilities of BOSSDesk need to be improved. It needs to personalize the interface according to my preferences not allowing me to easily navigate and access the features.
Nitin  K.
NK
Nitin K.
04/01/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

BOSSDesk ticket portal

BOSSDesk gives dail reminder of tickets which employee needs to work .
Kaviarasu K.
KK
Kaviarasu K.
Technical Engineer
03/07/2022
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

The virtual Big Boss

I like the way the boss desk presents the information about the event and incident which are logged by the customer to the support team members, the User interface was very easy to understand and it has almost all features required for an employee to request a service in an organization with Single sign-on.

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HQ Location:
United States

Social

@BOSS2U

What is BOSS Solutions?

BOSS Solutions is a recognized leader in providing IT solutions for both public and private sectors. Their comprehensive suite of products and services includes IT Service Management, Asset Management, and more, designed to streamline operations, manage resources effectively, and reduce costs. BOSS Solutions empowers organizations with innovative tools like their BOSSDesk for IT Enterprise Service Management and BOSS811, a one call ticket management solution for public works.Their solutions are known for being intuitive, scalable, and adaptable to the needs of businesses of any size. Offering both cloud-based and on-premise software, BOSS Solutions focuses on automation and integration, helping IT professionals to increase efficiency, improve service delivery, and enable comprehensive decision-making. Additionally, their customer support and service are highly praised for being responsive and knowledgeable, aiding clients in implementing and maximizing the value of their investments efficiently.

Details

Year Founded
1991