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BOSS Solutions

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12 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.1
Serving customers since
1991

Profile Name

Star Rating

10
0
1
0
1

BOSS Solutions Reviews

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Profile Name
Star Rating
10
0
1
0
1
Verified User in Government Administration
AG
Verified User in Government Administration
05/21/2024
Validated Reviewer
Review source: Organic

Worked well at previous employer

I liked that it was fairly easy to setup and scanned our complete network. Boss assisted us getting started. I could close tickets out on my phone using the app. We were able to setup work flows for onboarding and exiting employees. It had a self help area and we could setup FAQs for other support folks.
SA
Shawn A.
04/08/2024
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

BOSSDesk is all that and a bag of chips for an all around helpdesk solution

Ticketing and tracking of issues are the two most helpful features that I use
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
01/23/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Good customer support software Bossdesk

The ticketing system is good & user-friendly—easy deployment with convenient features. ITIL Bossdesk software is an easy way to take charge of the IT company infrastructre for maximize processes & improving efficiency. I like the way the bossdesk presents all the information of logged tickets, incidents and events. And the different format & charts of export reports is most helpful for all.

About

Contact

HQ Location:
United States

Social

@BOSS2U

What is BOSS Solutions?

BOSS Solutions is a recognized leader in providing IT solutions for both public and private sectors. Their comprehensive suite of products and services includes IT Service Management, Asset Management, and more, designed to streamline operations, manage resources effectively, and reduce costs. BOSS Solutions empowers organizations with innovative tools like their BOSSDesk for IT Enterprise Service Management and BOSS811, a one call ticket management solution for public works.Their solutions are known for being intuitive, scalable, and adaptable to the needs of businesses of any size. Offering both cloud-based and on-premise software, BOSS Solutions focuses on automation and integration, helping IT professionals to increase efficiency, improve service delivery, and enable comprehensive decision-making. Additionally, their customer support and service are highly praised for being responsive and knowledgeable, aiding clients in implementing and maximizing the value of their investments efficiently.

Details

Year Founded
1991