Product Avatar Image

BOSS Solutions

Show rating breakdown
11 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.1
Serving customers since
1991

Profile Name

Star Rating

9
0
1
0
1

BOSS Solutions Reviews

Review Filters
Profile Name
Star Rating
9
0
1
0
1
NITIN K.
NK
NITIN K.
Senior Network Engineer at JSW
01/02/2022
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

BOSS DESK ticketing tool

Bossdesk can share the ticket summary report in our mail. in the summary report, we can get various details like category distribution, source distribution, team distribution etc.
Roshan J.
RJ
Roshan J.
Information Technology at Vinca Cyber
12/22/2021
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Best Ever Ticketing Tool..

Bossdesk is a very excellent ticketing tool. In the last two years, we have been using this tool for our organizations. It will be most helpful to the organization support Team. Mostly I liked about this tool is managing help desk tickets and assets.
DD
Dhanashree D.
12/22/2021
Validated Reviewer
Verified Current User
Review source: Organic

Bossdesk is a good ticketing tool.

Turning emails into tickets makes this product very useful. We can create templates for specific tasks so that it auto-fills the reply.

About

Contact

HQ Location:
United States

Social

@BOSS2U

What is BOSS Solutions?

BOSS Solutions is a recognized leader in providing IT solutions for both public and private sectors. Their comprehensive suite of products and services includes IT Service Management, Asset Management, and more, designed to streamline operations, manage resources effectively, and reduce costs. BOSS Solutions empowers organizations with innovative tools like their BOSSDesk for IT Enterprise Service Management and BOSS811, a one call ticket management solution for public works.Their solutions are known for being intuitive, scalable, and adaptable to the needs of businesses of any size. Offering both cloud-based and on-premise software, BOSS Solutions focuses on automation and integration, helping IT professionals to increase efficiency, improve service delivery, and enable comprehensive decision-making. Additionally, their customer support and service are highly praised for being responsive and knowledgeable, aiding clients in implementing and maximizing the value of their investments efficiently.

Details

Year Founded
1991