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Bikky

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23 reviews
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Average star rating
4.9
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Bikky Reviews

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Courtney S.
CS
Courtney S.
08/19/2024
Validated Reviewer
Verified Current User
Review source: Organic

Bikky is a game-changer for restaurant brands

Bikky's integrations across multiple payment platforms makes it possible to gauge the effectiveness of loyalty programs, lto items, and the health of the digital business. Bikky offers segmentation based on these integrations that helps us identify and cater to specific segments of our customers, while understanding the behavior of our customers overall. The Bikky team is incredibly helpful throughout the implementation process and post implementation. Bikky is eager to assist and improve user experience.
David C.
DC
David C.
08/15/2024
Validated Reviewer
Verified Current User
Review source: Organic

Very Good Implementation Team and Follow Up Team

Bikky fills a very odd hole in restaurant marketing and its been very useful for our marketing team. The implementation team and follow up team has been excellent and has held our hand throughout the process. Integration was very easy and most of the software is very intuitive. Would highly recommend its use for restaurants that have a large amount of customers that are not included in their loyalty program.
Alessandro B.
AB
Alessandro B.
06/12/2024
Validated Reviewer
Verified Current User
Review source: Organic

Bikky is a must have tool for restaurant groups

Bikky informs a lot of our business decisions, both from a marketing and from a menu development perspective. We are able to create segments and track our guests behavior across different platforms, understanding what action we can take in order to maximize retention and boost LTV. We also automate our drip campaigns through the integration with mailchimp, serving ad-hoc communications based on guests actions.

About

Contact

HQ Location:
New York, NY

Social

@BikkyHQ

What is Bikky?

Bikky is the first Customer Data Platform (CDP) built exclusively for large, multi-unit restaurant brands.By integrating with point-of-sale systems, online ordering providers, payment processors, and loyalty programs, Bikky is the only CDP able to build comprehensive datasets about everything from the performance of menus to the frequency and lifetime value of guests. With the platform, everyone from the C-Suite to the marketing team is empowered to make better decisions about the business and measure if those decisions are contributing positively to the bottom line.Bikky was founded on the belief that restaurants deserve the same access to data as the largest, most sophisticated businesses in the world, and is proud to serve thousands of restaurant locations across the U.S., including major brands like Bojangles, MOD Pizza, Dave’s Hot Chicken, and Long John Silver’s. Bikky is based in New York City and has raised over $15 million in funding to date.

Details

Website
www.bikky.com