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Bikky

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23 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.9
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Bikky Reviews

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Shai L.
SL
Shai L.
08/23/2024
Validated Reviewer
Verified Current User
Review source: Organic

A must for a growing business

Bikky helps me understand our customers and communicate with them accordingly
John S.
JS
John S.
Vice President of Technology at Robeks
08/22/2024
Validated Reviewer
Verified Current User
Review source: Organic

Bikky plays well with our entire tech stack

Working with Bikky from discovery to implementation, it was clear everyone there cared and understood our business. This CDP plays well with our entire tech stack. Immediately, we saw visability to a large group of marketable customers beyond our loyalty program. We were able to better understand our customers' preferences and behaviors, key to today's competitive market, rising costs and everchanging menu offerings.
Verified User in Restaurants
AR
Verified User in Restaurants
08/22/2024
Validated Reviewer
Verified Current User
Review source: Organic

Critical Tool For Customer Analysis

Bikky has allowed us to analyze our customer behavior at a level we've never achieved before. We use Bikky on a daily basis to understand how our customers interact with our brand. The tools provided have allowed us to unlock critical insights that are diving the business forward. Additionally, the ability to directly query the data via a SQL data share allows us to customize the data to answer the exact questions that we need data for. The user interface provides simple trend analysis as well as deep dive tables to allow for usability across all levels of the organization. Our customer support team is a fantastic partner and helps us grow and advance our organization.

About

Contact

HQ Location:
New York, NY

Social

@BikkyHQ

What is Bikky?

Bikky is the first Customer Data Platform (CDP) built exclusively for large, multi-unit restaurant brands.By integrating with point-of-sale systems, online ordering providers, payment processors, and loyalty programs, Bikky is the only CDP able to build comprehensive datasets about everything from the performance of menus to the frequency and lifetime value of guests. With the platform, everyone from the C-Suite to the marketing team is empowered to make better decisions about the business and measure if those decisions are contributing positively to the bottom line.Bikky was founded on the belief that restaurants deserve the same access to data as the largest, most sophisticated businesses in the world, and is proud to serve thousands of restaurant locations across the U.S., including major brands like Bojangles, MOD Pizza, Dave’s Hot Chicken, and Long John Silver’s. Bikky is based in New York City and has raised over $15 million in funding to date.

Details

Website
www.bikky.com