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Bikky

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23 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.9
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Bikky Reviews

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EK
Eric K.
03/21/2025
Validated Reviewer
Verified Current User
Review source: Organic

CEO

I love that it gives us the ability to segment our guests, create automated journeys, and quickly understand our guest profiles. It was super fast to implement, their customer service is top notch and the system is fully integrated. We literally are using Bikky every day!
Trey M.
TM
Trey M.
03/03/2025
Validated Reviewer
Verified Current User
Review source: Organic

Great Partner for Data collection and Analysis!!

We’ve had an incredible experience using Bikky, and it has truly transformed the way we analyze customer data and make informed decisions. From the start, the platform has been intuitive and easy to use, making data-driven insights more accessible than ever. What really sets Bikky apart is the collaborative approach—our team can seamlessly work together, track performance, and take action based on real-time data. The insights are clear, actionable, and help us stay ahead in a competitive market. A huge shoutout to the Bikky team for their outstanding training and support! They’ve been with us every step of the way, ensuring we maximize the platform’s capabilities. Their responsiveness and commitment to our success make all the difference. If you’re in the restaurant industry and looking for a powerful, user-friendly tool to drive growth, Bikky is a must-have! 🚀
Jason S.
JS
Jason S.
01/20/2025
Validated Reviewer
Review source: Organic

Bikky told us more than just who our guests are.

Bikky has given us so much more insights on who our guests are. I'm pleasantly suprised every time I pull up my Bikky Dashboard. The guest trends have given us insights on frequency plays, informed us on menu changes and day parts and opened our eyes on when where and who we need to market to in order to create a better business. Haven Hot Chicken is still discovering more uses for Bikky every time we have a call with thier team.

About

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HQ Location:
New York, NY

Social

@BikkyHQ

What is Bikky?

Bikky is the first Customer Data Platform (CDP) built exclusively for large, multi-unit restaurant brands.By integrating with point-of-sale systems, online ordering providers, payment processors, and loyalty programs, Bikky is the only CDP able to build comprehensive datasets about everything from the performance of menus to the frequency and lifetime value of guests. With the platform, everyone from the C-Suite to the marketing team is empowered to make better decisions about the business and measure if those decisions are contributing positively to the bottom line.Bikky was founded on the belief that restaurants deserve the same access to data as the largest, most sophisticated businesses in the world, and is proud to serve thousands of restaurant locations across the U.S., including major brands like Bojangles, MOD Pizza, Dave’s Hot Chicken, and Long John Silver’s. Bikky is based in New York City and has raised over $15 million in funding to date.

Details

Website
www.bikky.com