The reports are great. It's very easy to extract data and the team is willing to help with custom reports. The enrollment was very easy-for newly eligible and open enrollments. The HSA tracking is fantastic-so flexible.

The marketplace approach to Benefits has been very easy for our Employees to pick up on.

System electronic enrollment and record keeping enables offering of multiple plan options; direct reporting to carriers; electronic input from payroll. Ease of employee access and navigation; employees readily understood logic behind functionality in the system; tools enabling employees' comparison of plans to make an educated election of coverage on an individual basis. Benefitfocus very well-prepared to test configuration of system before moving to production. Implementation managed very well. Data and reporting tools in system support our internal billing as well as payment to carriers for elected coverage; analysis of benefits usage. Client community forum for vetting suggested updates and enhancements supports responsiveness to customer needs.