My organization has been using Author-it close for almost 8 years now, and we have had a great experience with the tool. My favourite aspect of Author-it is how light it is. We can access the product from anywhere, and we require zero IT help in maintaining it. We also maintain all of our templates ourselves. The odd time we need support to lend a hand, they respond within minutes and are incredible helpful.

Author-It allows you to create, manage, review, finalize and publish learning content or any other kind of documentation at a central location. With its cloud-based technology, it is easy to access and update the content on the fly. Since Author-It is a cloud-based platform, it's easy for the team to collaborate in content creation. You don't need knowledge about the DITA and XML to create content, making the tool great. There are so many different kinds of materials you can create—for example, SOPs, eLearning, and so on. One of the best features is that Author-It can transform existing content into different learning outputs.

I really like the way it does everything automatically. The way pictures are realized and the aspect of the document. It's really intuitive and a good tool for pur company to relaize documentation.