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amplifai

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21 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.7
Serving customers since
2020
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amplifai Reviews

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Verified User in Outsourcing/Offshoring
UO
Verified User in Outsourcing/Offshoring
08/22/2023
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

A solid call center coaching tool

AmplifAI has changed my coaching sessions with my manager. I'm able to see where I am against my goals and how I'm going against my peers. Since we started recording the coaching sessions, I don't have to be confused on what was said, and I don't have to ask my manager to remind me. I get a pop-up reminder when I have a commitment coming up. I also like the ability of being able to acknowledge messages that used to be in different systems. I really like the ability to play games that allow me to make even more money. I can make a commitment that I can hit and make some extra money when I hit it, especially when I need to make rent. AmplifAI also has an amazing CS team. I am able to get ahold of a knowledgeable representative who has been in my shoes and can help me with my issues.
Harihara S.
HS
Harihara S.
Malware Analyst at K7 Computing Pvt. Ltd.
04/17/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Amplif AI - improved performance on customer support and sales & major impact on performance

AmplifAI significantly improved the customer support and sales for our organization, thus lead to the increased performance on daily basis. They even provide data to analyse the individual /teams growth.
Lakshman M.
LM
Lakshman M.
Technical Lead at Fluentgrid
04/13/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Game changer application for any businesses

AmplifiAI is the top choice for better coaching effectiveness and performance management. We can also analyze the team member/individual or team growth results

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HQ Location:
Plano, US

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@amplifAI

What is amplifai?

AmplifAI is a technology company specializing in performance-enablement solutions designed to enhance employee productivity and engagement. By leveraging artificial intelligence, the platform facilitates data-driven coaching, training, and personalized development plans to improve workforce effectiveness. AmplifAI’s solutions cater primarily to customer experience teams across various industries, helping organizations optimize their operations and achieve better business results through actionable insights and behavior-based coaching.

Details

Year Founded
2020