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amplifai

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4.7 out of 5 stars
20 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.7
Serving customers since
2020
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AmplifAI

20 reviews

AmplifAI is a an all-in-one AI platform revolutionizing how companies lead and develop front-line employees and supervisors.

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Star Rating

17
3
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amplifai Reviews

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Verified User in Financial Services
EF
Verified User in Financial Services
10/19/2023
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review

Flexible software with great off-the-shelf capabilities

|AmplifAI
AmplifAI allows front line associates and their leaders to quickly identify performance opportunities and enables a myriad of methods to coach to these opportunities using positive reinforcement. Meaningful and positive conversations in a call center keep employees happier and engagement higher.
Rohan v.
RV
Rohan v.
Marketing Specialist at Turing.com
09/28/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

AmplifAI - " Satisfied the customer "

|AmplifAI
AmplifAI is a cost-effective platform with the best outcomes and many more benefits. With their work, clients get happy and get interested in investing more. AmplifAI helps to boost customer revenue and customer satisfaction and also increases productivity.
Verified User in Outsourcing/Offshoring
UO
Verified User in Outsourcing/Offshoring
09/21/2023
Validated Reviewer
Verified Current User
Review source: Organic

Awesome experience with AmplifAI

|AmplifAI
I love that performance intelligence dashboards are designed so many roles. They provide a view of performance metrics and highlight recommended actions for agents, superviosrs, trainers, QAs, and our senior leadership. AND their customer sucess team is unbelievable. I've learned so much from Melissa about contact center best practices, in addition to how to best use the platform.

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HQ Location:
Plano, US

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@amplifAI

What is amplifai?

AmplifAI is a technology company specializing in performance-enablement solutions designed to enhance employee productivity and engagement. By leveraging artificial intelligence, the platform facilitates data-driven coaching, training, and personalized development plans to improve workforce effectiveness. AmplifAI’s solutions cater primarily to customer experience teams across various industries, helping organizations optimize their operations and achieve better business results through actionable insights and behavior-based coaching.

Details

Year Founded
2020