The audit logs are one of the most valuable features for our team. Every system access and configuration change is recorded, which gives us much more confidence during reviews and internal checks. It’s straightforward to track activity and maintain accountability across the environment. For public safety operations, that level of visibility and traceability is extremely important.

I'm a fan of the look of Alloy (granted I used the 2023 server hosted version). It was really easy to use and navigating it was simple. The inventory/lending library aspect was also easy and a great integration.

Alloy Navigator is simply the meds small to medium business helpdesk software out there. easy to navigate menus as well as simple crisp interface. We left for autotask and came back because other are too big and clumsy