Product Avatar Image

Alloy Software

Show rating breakdown
107 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.8
Serving customers since
2002
Profile Filters

All Products & Services

Profile Name

Star Rating

94
12
1
0
0

Alloy Software Reviews

Review Filters
Profile Name
Star Rating
94
12
1
0
0
OS
Orvin S.
07/20/2026
Validated Reviewer
Review source: Organic

Flexible Workflows That Fit How We Work

The flexibility to configure the workflows around how we actually work has been the biggest differentiator for us. We didn’t have to redesign our processes to fit the software; instead, it adapted to what we already had in place.
AS
Andrew S.
07/17/2026
Validated Reviewer
Review source: Organic

Alloy Makes Day-to-Day Workflow Easy and Intuitive

We’ve been using the Alloy for about two years now, and it has held up well. The interface isn’t hard to learn; new technicians got comfortable with it quickly. Overall, the day-to-day workflow just makes sense.
KT
Keziya T.
07/11/2026
Validated Reviewer
Review source: Organic

End-to-End Ticket Lifecycle with Clear Request Visibility

Honestly, it’s been a solid switch for us. It covers the full ticket lifecycle submission, assignment, escalation, and resolution so staff can clearly see where their requests stand, without needing to email us just to ask for an update.

About

Contact

HQ Location:
Bloomfield, NJ

Social

@AlloySoftware

What is Alloy Software?

Alloy Software Inc. is a U.S.-based industry leader in IT Service Management (ITSM), IT Asset Management (ITAM), and Network Inventory solutions—empowering organizations of all sizes to streamline IT operations, boost efficiency, and deliver exceptional service experiences.

Details

Year Founded
2002