Alloy Software
118 reviews
- 1 profiles
- 7 categories
Average star rating
4.8
Serving customers since
2002
Alloy Software Reviews
AL
Adrain L.
Measurable Service Delivery Gains and Faster Ticket Resolution
The service delivery improvements have been measurable. Our average resolution time is down, tickets rarely go unacknowledged, and the staff feel like their requests are actually being handled, which wasn’t the perception before.
CS
Carlos S.
Alloy Fits Our Workflow Perfectly with Genuine Flexibility
What I like best is how well it fits into how we already work. We didn’t have to overhaul our processes, because Alloy was configurable enough to reflect them. The flexibility felt genuine, not just a marketing claim.
BF
Bernan F.
Outstanding, Knowledgeable Support That Makes Workflows Easy
Alloys’ customer support team really stands out. Any time we’ve run into something unusual or needed help setting up a new workflow, they’ve been responsive and genuinely knowledgeable about the product.
About
What is Alloy Software?
Alloy Software Inc. is a U.S.-based industry leader in IT Service Management (ITSM), IT Asset Management (ITAM), and Network Inventory solutions—empowering organizations of all sizes to streamline IT operations, boost efficiency, and deliver exceptional service experiences.
Details
Year Founded
2002
Website
www.alloy-software.com