As of writing this review in October of 2026, our organization is in its 10th year with using Absorb as our LMS solution. We provide education and training for professionals external to our organization. As a small company, we were migrating from an existing LMS and were seeking a product that was fully featured and flexible enough to be managed by single person. We found that in Absorb. Not only did it do what we wanted to, but the price was right and the support was there. As the years have gone by, they have only improved the product features and have continued to provide excellent hands-on customer support. I can always pick up the phone and talk to a person which is getting rarer these days. I absolutely appreciate that as it removes so much frustration when trying to communicate an issue or request. They also have an online community where they actually listen to and tracker client feature requests, which I have watched become reality. On top of great service, the product continues to improve. While I have always (as an administrator) been a fan of the user interface customizations options, because of the ease of set-up and flexibility, the courses are also easy to set-up and customize. This past year, we finally started using the Absorb Create product - a competitor to other course creation tools such as Articulate, that integrates directly into the Absorb LMS. It has been a great experience and added yet more flexibility for me as admin, that will help reduce costs and save time. Are there features I would like to be added? Sure. Are there quirks that we have had to live with? Yes. But they are few and very specific to our company’s needs. In the end, Absorb continues to be a company I love to work with, and the one I will always fight for first when it comes to reviewing vendors and budgets. If your company provides or is looking to offer educational courses – I highly recommend them.

I like that Absorb LMS is user-friendly, well-organized, and easy to navigate. It makes accessing training materials, tracking progress, and completing courses simple and efficient.

What I like best about Absorb is how much flexibility it gives us, along with the support behind it. Our onboarding was a standout. Our Implementation POC, Marisa, found answers quickly, worked at our pace, and offered great workarounds whenever we hit something unexpected, and that level of support has continued after launch. The Zoom and Microsoft Teams integrations make it easy to run live sessions and webinars right alongside our on-demand training, so learners can find and register for everything in one place. The Collaboration Spaces let learners discuss and share ideas tied to a specific course or topic, and Global Resources gives us one central home for one-pagers and links. Manager dashboards are also a big win, because training managers can finally monitor their team’s progress themselves.