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360Dialog

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99 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.6
Serving customers since
2018

Profile Name

Star Rating

81
16
1
0
1

360Dialog Reviews

Review Filters
Profile Name
Star Rating
81
16
1
0
1
Verified User in Automotive
AA
Verified User in Automotive
07/27/2026
Validated Reviewer
Verified Current User
Review source: Organic

Easy Setup, Smooth Testing, and Quick Support

Easy set up, Easy testing, Quick support
Caner S.
CS
Caner S.
07/24/2026
Validated Reviewer
Verified Current User
Review source: Organic

Official WhatsApp API with Coexistence and strong support

The official WhatsApp Business API and Coexistence setup is the biggest benefit for us. We were able to keep the WhatsApp Business mobile app and chat history while connecting the same number to our CRM. The dashboard is straightforward, the API and webhook setup is practical, and the support team escalated a difficult Meta-side onboarding issue until it was resolved.
Berdan G.
BG
Berdan G.
Applied AI Developer | AI Automation, RPA & SaaS Products
07/24/2026
Validated Reviewer
Review source: Organic

Streamlined WhatsApp-CRM Integration, Setup Needs Improvement

I appreciate 360Dialog for its straightforward API integration, reliable webhooks, and the ability to connect WhatsApp with our custom CRM. It centralizes WhatsApp conversations in our CRM, which greatly improves message tracking and reduces missed customer inquiries. Real-time webhook delivery helps keep the existing WhatsApp workflow smooth and reduces operational disruption.

About

Contact

HQ Location:
Berlin

Social

@360dialog

What is 360Dialog?

360Dialog is a technology company specializing in API-based solutions for messaging and communication. Their offerings primarily revolve around enhancing customer engagement through powerful messaging APIs that integrate seamlessly with popular platforms such as WhatsApp. By leveraging their tools, businesses can efficiently manage and automate communications, facilitating better customer interactions and support. 360Dialog focuses on providing scalable and secure communication solutions that cater to the needs of both small and large enterprises aiming to optimize their customer communication strategies.

Details

Year Founded
2018