Products

Maxdesk is help desk software built around a simple idea: your support software shouldn't become more expensive every time your team grows. Instead of charging per agent, Maxdesk uses workspace-based pricing and offers a genuinely free plan with unlimited agents and unlimited tickets. Support teams can manage customer conversations through a shared ticketing environment with email-to-ticket, priorities, statuses, SLAs, business hours, no-code workflow automation, canned responses, a built-in k

TaskBridge is a self-hosted help desk and ticketing system for organisations that want support data and infrastructure under their own control. It is delivered in a Docker container under a one-time commercial internal-use licence, with no mandatory subscription and no limits on agents or end users.

Self-hosted help desk and ticketing system for IT support teams and anyone who needs to handle requests as tickets. Buy once per major version: no subscription, no per-agent fees. Runs on your own server or VPS, your data stays with you. Free 30-day trial with the full feature set.

Replyful is a customer support platform for B2B companies, built in Sweden. It brings all customer conversations into one place and uses AI to answer common questions automatically, so support teams can focus on the cases that need a human.

Cove Inbox gives small support teams a branded website chat, a shared inbox, help articles, and simple workflows in one place. Pricing is per workspace with unlimited conversations: Free for 2 seats, Mini $39/mo for 10 seats with email, Shopify, Slack and webhook connections, Essentials $89/mo for 25 seats, and Plus $219/mo for 50 seats.

Gorilla Panel is a client portal and SLA help desk for B2B companies running business critical websites and online stores. Clients submit tickets through the portal, email or GP Connect (a Chrome extension for reporting issues straight from any website), track their support hour pool, response times and task progress, and keep invoices, monthly time reports, contracts and NDAs in one dashboard available 24/7. Two way ClickUp sync shows live statuses, priorities and deadlines. Help Desk packages

Omni24 is your hub for all things customer communication. Deliver awesome experiences to acquire, engage, and support your customers – all from one unified platform

ZynTrail is customer service software for small and mid-sized support teams: a help desk and contact centre in one product. Email, phone calls, Facebook Messenger, Instagram, WhatsApp Business and the chat on your website arrive as tickets in one queue. Each customer has one history with every call, email and message in order, so whoever answers sees what was said before. ZynTrail has its own cloud phone system with a softphone in the browser. Every inbound call opens a ticket, missed calls in

Tickets, email and a knowledge base — the full platform for one per-agent price, not a checklist gated behind higher tiers.

A helpdesk that’s powerful without being complicated Most support software makes you choose. Simple tools are quick to set up but run out of road as you grow. Powerful platforms do everything, but come with setup calls and settings screens nobody wants to touch. PureDesk was built to avoid that trade-off. Everything in one inbox Live chat, email and your customer portal all land in one shared inbox. Every conversation becomes a ticket with a priority, an owner and a full reply thread, so your