Commerce-Driven Chat Experiences Across Channels Unlock hidden ROI by designing and managing personalized chat experiences once in Salesforce, and deploying them across popular channels consumers already love -- like Google Search, Google Maps, Facebook Messenger, WhatsApp, Slack, SMS and more.
NLX is a no-code platform that enables technical and nontechnical teams to build, manage, and analyze all of their automated conversations in one place. The conversational AI platform integrates with all digital channels, systems, and unique business processes brands already use within minutes, meaning brands can obtain the benefits of automation - like +80% automation rates and +85% increase in customer satisfaction - faster and more cost-effectively. From multimodal (two or more synchronized
Heyy.io is an AI-powered communication platform designed to revolutionize how businesses connect and collaborate. With features like intelligent chatbots, seamless team messaging, and powerful analytics, Heyy.io helps teams streamline workflows, improve customer satisfaction, and drive growth.
Our conversational AI platform helps businesses automate sales, marketing, support, and operations workflows through voice-enabled cognitive agents that adapt intelligently to unique business situations beyond scripted responses. Deploy in minutes without coding using intuitive interface. Key CogniAgent capabilities: [1] VOICE & EMOTIONAL INTELLIGENCE – Real-time sentiment analysis adjusts agent tone, pace, and approach based on user emotions creating empathetic, context-aware interactions.
Agent360 is an AI receptionist built for law firms and high-call-volume teams. It answers every call instantly, qualifies leads, and books appointments 24/7. No hold times, no missed calls, and consistent intake every time. Designed for industries where every call matters, Agent360 captures key details, routes urgent cases, and logs every interaction into your CRM.
Joble is an AI customer-engagement platform for small and medium businesses. It combines an AI Web Agent for websites, an AI Phone Agent for inbound and outbound calls, and a unified Workspace inbox that brings website chat, phone, WhatsApp, email and SMS into one place. Joble answers every customer enquiry instantly, 24/7, in the business's own brand voice - qualifying leads, booking appointments, taking orders, and running outbound campaigns automatically. Every conversation is remembered in o
Cedar Gate Technologies offers a comprehensive analytics platform designed to empower healthcare organizations in the transition to value-based care. This platform provides advanced tools for analyzing and visualizing data, enabling users to lower costs, improve care quality, and enhance patient experiences. By integrating predictive and prescriptive analytics, Cedar Gate's solution helps identify performance drivers, predict health and utilization risks, and pinpoint variations before they impa
What is Mixdesk? AI-driven social customer service solution for your global expansion, integrating websites, WhatsApp, Facebook, Instagram, LINE, Telegram, Email, and more. Unlock global growth across all channels. + One platform for seamless global omnichannel communication Unlimited seats, accounts, and channel access. Our platform utilizes advanced LLMs and AI agents that operate 24/7, delivering fast and accurate responses. These responses can be fully customized to your business needs
Every patient call answered. Every urgent case routed. Around the clock. Most practices lose patient calls after 5 PM. Voicemail boxes fill up. Callbacks get missed. Patients with urgent needs wait until morning without any clinical guidance. ZynAfterHours & Triage closes that gap. Patients who call after hours, or during peak hours when hold times stretch out, reach a capable, responsive AI agent rather than a recording. The agent triages their symptoms using evidence-based clinical proto
Sanoflow is an easy-to-use social CRM that provides businesses with conversational commerce solutions to boost sales on chat platforms like WhatsApp, Instagram, Messenger, TikTok, and more. It enables businesses to manage inquiries from chat platforms with better oversight while creating personalized customer journeys that drive revenue and improve engagement.
Chat Board is an AI-powered chat solution designed to enhance customer support and marketing efforts. It integrates seamlessly with multiple channels, including WhatsApp, Facebook, and Telegram, enabling businesses to manage all customer interactions from a single platform. Key features include live chat, automated workflows, lead generation, and advanced analytics. With its customizable and scalable options, Chat Board helps businesses improve customer engagement, streamline operations, and boo
MindX Service AI delivers next-generation customer support, powered by Nexa AI. It combines three powerful capabilities into one platform: the Nexa AI Agent for customers, the Nexa AI Co-pilot for human agents, and Nexa AI Insights for CX leaders. Together, they enable businesses to resolve inquiries instantly, empower support teams with real-time guidance, and uncover actionable trends to drive smarter decisions. Designed to adapt seamlessly to the needs of SMBs, mid-market companies, and enter
Weav is an AI customer support platform that pairs an autonomous AI Agents and Humans with a unified, multichannel inbox. Weav handles customer conversations across chat, email, SMS, WhatsApp, and Messenger. Every conversation is designed to end in a resolution, not a deflection. The AI Agent is trained on your brand and existing documentation. Once connected, it reads incoming messages, generates a confidence-scored responses, and either sends it automatically or queues it for human review, al
HappyRobot offers AI voice agents that handle inbound and outbound phone calls for logistics companies. These voice agents manage tasks such as load updates, check calls, and carrier sales negotiations. Users can also create custom workflows that trigger automations after calls while the AI agents can recall prior conversations and transfer calls to human operators when necessary.
EvoAI is the only AI customer-experience platform built on a first-party identity graph, not third-party cookies or stateless agents. One brain runs across three customer-moment apps: Sales Agent, Support & Helpdesk, and Search. Each app reads the same context graph before acting and writes back what it learns so the next app starts smarter. The Three Apps Sales Agent (live): Reads every signal in the graph, scores intent in real time, and closes the cart by SMS, email, or on-site nudge. B
HaloCSM is a customer service platform for teams that support external customers at scale. Every conversation lands in one queue regardless of where it started. Email, live chat, voice, WhatsApp, social and web forms all route through the same workflow engine, so agents work from a single view of the customer rather than switching between tools. The self service portal is fully brandable and can be built to match your existing customer community, with a knowledge base, ticket tracking and AI p