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askVela • Live Chat & AI Support and beyond Reviews & Product Details

askVela is an AI customer support and live chat platform for online stores. It combines a chat widget, a shared team inbox and a knowledge base. The AI assistant uses help articles, product information and connected order data to answer customer questions and recommend products. Teams can review conversations and take over when human support is needed. Shopify stores can connect through the askVela app, WordPress and WooCommerce sites through its plugin, and other websites can embed the widget using a script. Features include multilingual replies, product recommendations, order lookup through supported integrations and knowledge-base tools. askVela offers a free plan and paid subscriptions.

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Discussions

askVela • Live Chat & AI Support and beyond Community

Languages Supported

German, English

Overview by

Mersel Ismani

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Pricing

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Categories on G2

AI Customer Support Agents

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