---
title: Zuma Reviews
meta_title: 'Zuma Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Zuma works for a business like yours.
date_modified: '2026-07-09'
parent_category:
  name: Real Estate
  url: https://www.g2.com/categories/real-estate
---


# Zuma Reviews
**Vendor:** Zuma  
**Category:** [Property Management Software](https://www.g2.com/categories/property-management)
## About Zuma
Zuma is an AI-powered assistant platform designed to streamline the entire resident lifecycle for multifamily property management companies. By integrating advanced artificial intelligence with human oversight, Zuma automates routine tasks such as leasing inquiries, rent collections, move-outs, and voice interactions, allowing property management teams to focus on building meaningful relationships with residents. The platform's AI agent, Kelsey, engages with prospects and residents across multiple channels—including calls, texts, emails, and chat—ensuring prompt and consistent communication. This comprehensive approach enhances operational efficiency and improves the overall resident experience. Key Features and Functionality: - Leasing Automation: Kelsey handles all leasing inquiries, schedules tours, and integrates seamlessly with existing CRMs, resulting in faster response times and higher lead-to-lease conversion rates. - Rent Collections: The platform automates rent reminders and follow-ups via multiple channels, offers customizable workflows, and provides risk-scoring for residents, leading to improved rent collection rates and reduced workload for onsite teams. - Move-Out Management: Kelsey manages the entire move-out process, from initial notices to final inspections, and tracks security deposit returns, ensuring a smooth transition for both residents and property managers. - Voice AI: Zuma's Voice AI acts as a customizable receptionist, professionally managing all property calls, capturing every lead, and reducing response times. Primary Value and Solutions Provided: Zuma addresses the inefficiencies in property management by automating time-consuming tasks, thereby allowing teams to concentrate on resident engagement and community building. The platform's AI-driven solutions lead to faster response times, higher conversion rates, and improved rent collection, ultimately enhancing the overall efficiency and effectiveness of property management operations. By combining AI capabilities with human expertise, Zuma ensures high-quality interactions and seamless integration with existing systems, providing a comprehensive solution for modern property management challenges.






- [View Zuma pricing details and edition comparison](https://www.g2.com/products/zuma/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-17+21%3A11%3A24+-0500&secure%5Bsession_id%5D=ddbdd263-e3b3-4198-9de4-f0a2cacb59d6&secure%5Btoken%5D=c85be1c972cda3f2e135cb7a9a502c1025d1a57887b837ee44732212116cf127&format=llm_user)

## Zuma Features
**Leasing**
- Vacancy Advertising
- Rental Applications
- Tenant Screening
- Lease Templates
- Document Management
- Occupancy Management
- Housekeeping Management
- Contact Management
- Complaint Management

**Building Operations**
- Maintenance Service Requests
- Property Inspections
- Service Portals
- Building Announcements
- Resource Reservations
- Residential Properties

**Accounting**
- Property Accounting
- Online Payment
- Company Financials
- Certificates of Insurance (COI)
- Dashboards
- Overdue Payments
- Commercial Properties
- Activity Dashboard
- Electronic Payments

**Operations**
- Tenant Portal
- Integration with Rental Payment Solution
- Lease Application Management
- Tenant Screening
- Amenity Management
- Accounting Module
- Maintenance Management
- Listing Syndication
- Work Order Management
- Communication Management
- Vendor Management
- Marketing Management
- Service Request Management
- Reservations Management
- Listing Management
- Third-Party Integrations
- Task Management
- Tax Management
- Financial Management
- Channel Management
- Owner Portal
- Calendar Management
- Contract/License Management
- Vacancy Management
- Faculty/Staff Management
- Workflow Management
- Inspection Management
- Lead Management
- Insurance Management
- Background Screening
- Website Management

**Agentic AI - Property Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Budget Tracking
- Property Database
- Alerts/Notifications
- Transaction History
- Late Fee Calculation
- Credit Check
- Expense Tracking
- Billing & Invoicing
- AI Copilot
- API
- Payment Processing
- Document Storage
- Maintenance Scheduling
- Reminders
- Reporting & Statistics
- Data Import/Export
- Generative AI
- Digital Signature
- Rent Tracking
- Web-based Deployment
- Rent Collection
- Lease Tracking
- Customizable Branding
- Transaction Monitoring
- For Real Estate
- Financial Reporting
- For Property Managers
- Tenant Tracking
- Credit Card Processing
- Dynamic Pricing
- For Hospitality Industry
- Violation Tracking
- For Residential
- Search/Filter
- Guest Tracking
- Multi-Location
- Mobile App
- Electronic Signature
- Utility Billing
- Role-Based Permissions
- Activity Tracking
- Virtual Tour
- Discussions/Forums
- File Sharing
- Drag & Drop
- Recurring/Subscription Billing
- For Commercial Real Estate
- Client/Property Matching

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