1. [Home](https://www.g2.com/) 2. ... 3. [Other Real Estate Software](https://www.g2.com/categories/other-real-estate) 4. [Zuma Discussions](https://www.g2.com/products/zuma/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2ef934ac97abfd1f704eb3d0da26f3fd/zuma.jpg "Product Avatar Image") ](/products/zuma/reviews) [ Zuma ](/products/zuma/reviews) 0 ratings Zuma is an AI-powered assistant platform designed to streamline the entire resident lifecycle for multifamily property management companies. By integrating advanced artificial intelligence with human oversight, Zuma automates routine tasks such as leasing inquiries, rent collections, move-outs, and voice interactions, allowing property management teams to focus on building meaningful relationships with residents. The platform's AI agent, Kelsey, engages with prospects and residents across multiple channels—including calls, texts, emails, and chat—ensuring prompt and consistent communication. This comprehensive approach enhances operational efficiency and improves the overall resident experience. Key Features and Functionality: - Leasing Automation: Kelsey handles all leasing inquiries, schedules tours, and integrates seamlessly with existing CRMs, resulting in faster response times and higher lead-to-lease conversion rates. - Rent Collections: The platform automates rent reminders and follow-ups via multiple channels, offers customizable workflows, and provides risk-scoring for residents, leading to improved rent collection rates and reduced workload for onsite teams. - Move-Out Management: Kelsey manages the entire move-out process, from initial notices to final inspections, and tracks security deposit returns, ensuring a smooth transition for both residents and property managers. - Voice AI: Zuma's Voice AI acts as a customizable receptionist, professionally managing all property calls, capturing every lead, and reducing response times. Primary Value and Solutions Provided: Zuma addresses the inefficiencies in property management by automating time-consuming tasks, thereby allowing teams to concentrate on resident engagement and community building. The platform's AI-driven solutions lead to faster response times, higher conversion rates, and improved rent collection, ultimately enhancing the overall efficiency and effectiveness of property management operations. By combining AI capabilities with human expertise, Zuma ensures high-quality interactions and seamless integration with existing systems, providing a comprehensive solution for modern property management challenges. Show More When users leave Zuma reviews, G2 also collects common questions about the day-to-day use of Zuma. These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion. * * * ### 0.0 Nps Score ### All Zuma Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments Sorry... There are no questions about Zuma yet. ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/zuma/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2ef934ac97abfd1f704eb3d0da26f3fd/zuma.jpg "Product Avatar Image") ### Have you used Zuma before? Answer a few questions to help the Zuma community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fzuma%2Fdiscuss%3Fsmall_ask%3Dzuma) No