# ZoomItNow Reviews
**Vendor:** ZoomItNow  
**Category:** [Last Mile Delivery Software](https://www.g2.com/categories/last-mile-delivery)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 12
## About ZoomItNow
ZoomItNow is a comprehensive delivery management platform designed to streamline logistics for businesses by connecting them with professional delivery providers. It offers a user-friendly interface that allows businesses to manage and track deliveries in real-time, ensuring efficient and reliable service. By leveraging advanced optimization algorithms, ZoomItNow minimizes delivery times and costs, enhancing customer satisfaction and expanding market reach. Key Features and Functionality: - Centralized Delivery Management: Businesses can access all necessary tools to manage deliveries through the Zoom partner platform, enabling order queuing (individually or in bulk and real-time tracking with detailed information about riders and delivered items. - Advanced Optimization: The platform utilizes cutting-edge algorithms to optimize assignment and routing processes, ensuring quick pickups and the fastest delivery times, thereby reducing costs and improving customer experience. - Real-Time Updates: Customers can modify drop-off locations after submitting orders, with changes processed in real-time to accommodate evolving needs. - Professional Delivery Personnel: ZoomItNow trains its riders to maintain high professionalism, clear communication, and presentability, ensuring a positive brand impression upon delivery. - Reliable Service: The delivery team is assigned orders based on comprehensive data analysis, minimizing delivery times and maximizing customer satisfaction. - Cash on Delivery Option: An additional service offering cash on delivery is available for merchants, with a nominal fee, providing flexibility for customers. Primary Value and Solutions Provided: ZoomItNow addresses the challenges businesses face in managing deliveries by offering a seamless, efficient, and cost-effective solution. It eliminates the need for businesses to invest in their own delivery infrastructure, reducing expenses related to hiring, training, and managing delivery staff. The platform&#39;s optimization capabilities ensure timely deliveries, enhancing customer satisfaction and loyalty. By expanding delivery reach beyond physical storefronts, businesses can increase revenue and tap into new customer bases without significant overhead costs. Additionally, the professional training of delivery personnel ensures that the brand&#39;s reputation is upheld during the delivery process.




## ZoomItNow Reviews
  ### 1. Efficient and User-friendly, but with limited delivery options

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jeff Y. | Senior Business System Admin / Integration Developer, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 10, 2023

**What do you like best about ZoomItNow?**

I have recently used ZoomItNow app for a personal project. One of the things I liked about the ZoomItNow delivery app is that it is user-friendly and efficient in meeting my delivery needs. It has an intuitive design that is clean and easy to navigate when placing orders and tracking deliveries in real-time. Another thing I like about ZoomItNow is its variety of customization options, such as setting delivery times and adding special instructions for the delivery guy.

**What do you dislike about ZoomItNow?**

One of the things I didn’t like about ZoomItNow app is its limited number of delivery options offered in my area. It would have been beneficial if they had more options such as same day delivery or next day delivery or a wide range of areas covered. Also, pricing is a bit higher than other delivery apps.

**What problems is ZoomItNow solving and how is that benefiting you?**

ZoomItNow is solving the difficulty in scheduling and tracking deliveries. The app allows you to schedule and track deliveries in real time so you know when to expect the delivery. The app also eliminates the need for the user to physically drop off and pick up deliveries, making the delivery process more convenient and efficient.

  ### 2. Speedy delivery, user focused and friendly customer service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kelly R. | Marketing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 15, 2023

**What do you like best about ZoomItNow?**

Packages are delivered quickly and with care. Service is reliable and accommodating.There is variety available for delivery options and same day delivery within in reason.

**What do you dislike about ZoomItNow?**

Tracking information can be a bit delayed and without exposure to the process, getting started can be a bit confusing. Overall the service is satisfactory and the company appears to get better as time proceeds.

**What problems is ZoomItNow solving and how is that benefiting you?**

ZoomItNow allows our merchant interests to offer a variety of delivery solutions and track the progress while offering the necessary services, functionality and support to do so efficiently.

  ### 3. Delivery when needed

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2023

**What do you like best about ZoomItNow?**

Delivering products in certain parts of the world can be complicated.  ZoomItNow makes it easy to do so.

**What do you dislike about ZoomItNow?**

There isn't anything that I don't like about ZoomItNow.

**What problems is ZoomItNow solving and how is that benefiting you?**

Delivery of products in certain parts of the world can be complicated and expensive.  ZoomItNow takes the complexity out of it and does it professionally, reliably and at a reasonable and fair price.

  ### 4. Versatile On-Demand Delivery App

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 23, 2022

**What do you like best about ZoomItNow?**

1. The first thing I noticed about ZoomITNow is that it is very user-friendly: The interface is straightforward and easy to navigate. You can either enter your delivery address or use your current location as a guide. Once you have selected your destination, ZoomITNow provides you with an estimated time of arrival. As soon as your order is placed, ZoomITNow begins tracking it in real-time . The app notifies you via email and/or text message when your order is ready for pickup. And if there are any delays, ZoomITNow will keep you updated with updates.

2. Variety of delivery options: You can choose to have your order delivered to your door, or you can have it delivered to a specific location, such as your office. ZoomITNow also offers 24 /7 delivery, so you can always have your order waiting for you.

3. Convenience of on-demand delivery: You can have your order delivered to your door in just a few minutes, and there is no need to wait in line.

**What do you dislike about ZoomItNow?**

Sometimes the map feature is not user-friendly and requires a high internet connection to load, this makes it hard for me to find my location on the map. Despite this dislike, I have found the app to be incredibly useful.

**What problems is ZoomItNow solving and how is that benefiting you?**

I have been able to get my packages delivered in a timely manner, which is something that I really appreciate. Also, been able to track my packages and see exactly where they are, have been extremely helpful.

  ### 5. Great Delivery Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 14, 2023

**What do you like best about ZoomItNow?**

The interface is very user friendly and easy to navigate

**What do you dislike about ZoomItNow?**

The map and tracking of the delivery have some bugs sometimes

**What problems is ZoomItNow solving and how is that benefiting you?**

Fast delivery service

  ### 6. Zoom it now review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Abhishek Y. | Web Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2022

**What do you like best about ZoomItNow?**

The zoom it now it's best it's helpful to get throught the zoom it now and helpful for me to zoom it now the best thing is we can't even compare it it's the best

**What do you dislike about ZoomItNow?**

We there's nothing to dislike everything writing well week there nothing that is not realised with the solution, a bit of minor improvement in the with flow what it great.

**What problems is ZoomItNow solving and how is that benefiting you?**

The ZoomItNow solving lotse of problem and it's benefits me. Wo there is no problem in the group with the solution of client services are not realised with flow.

  ### 7. Distribution Made Easy!

**Rating:** 4.0/5.0 stars

**Reviewed by:** John O. | Group Fitness Instructor, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2022

**What do you like best about ZoomItNow?**

The tracking software is great, comparable to all the big delivery services.  The company is also small, so customer service is excellent.  I also appreciate how it connects the merchant to the delivery service so cleanly.

**What do you dislike about ZoomItNow?**

Sometimes the tracking can be laggy or display an incorrect stage of delivery, but with all the moving parts, this is understandable.  The software is mostly intuitive, but sometimes the features are confusing.

**What problems is ZoomItNow solving and how is that benefiting you?**

ZoomItNow is allowing the merchants to connect directly to the delivery fleet system and track delivery progress in real time.  This creates a more transparent sales process.

  ### 8. Customer's Royalty

**Rating:** 4.0/5.0 stars

**Reviewed by:** Khueh T. | Vice President of Operations , Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 11, 2022

**What do you like best about ZoomItNow?**

We are always exposed to customers who are outside our immediate vicinity.

**What do you dislike about ZoomItNow?**

It has given us great impact in our organisation.

**What problems is ZoomItNow solving and how is that benefiting you?**

We have a strong delivery program that allows both commercial and residential customers to discover our business without having to pass our storefront.

  ### 9. Customers Hunt

**Rating:** 4.5/5.0 stars

**Reviewed by:** Edwin W. | Audio & Video Transcript , Internet, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 22, 2022

**What do you like best about ZoomItNow?**

We are able to reach to customers beyond our store front.

**What do you dislike about ZoomItNow?**

It's performance and features are excellent.

**What problems is ZoomItNow solving and how is that benefiting you?**

We have a strong delivery program.
We have increased our customers.

  ### 10. ZoomItNow is cost effective solution for delivery tracking

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rahul W. | Enterprise Software Consultant, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2022

**What do you like best about ZoomItNow?**

Consumer trends that are showcased in the application is best thing. Also, ease of deployment

**What do you dislike about ZoomItNow?**

Solution doesnt have full fledged Warehouse management feature. Predictive trends shown are not that accurate.

**What problems is ZoomItNow solving and how is that benefiting you?**

Looking into our probable consumer trends really helped us.

  ### 11. ZoomItNow Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gloria T. | Analytics Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2022

**What do you like best about ZoomItNow?**

It helps with real time and same day delivery

**What do you dislike about ZoomItNow?**

Sometimes the response is not as quick as you would like it to be

**What problems is ZoomItNow solving and how is that benefiting you?**

Efficient delivery of services across the world

  ### 12. Quick & hassle free services

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 05, 2022

**What do you like best about ZoomItNow?**

Delivery is very smooth & having the good staff

**What do you dislike about ZoomItNow?**

You should improve your support services.

**What problems is ZoomItNow solving and how is that benefiting you?**

They are solving the problem of delivery space. Their services are affordable & competitive.


## ZoomItNow Discussions
  - [this is my question for you ?](https://www.g2.com/discussions/this-is-my-question-for-you) - 1 comment, 1 upvote

- [View ZoomItNow pricing details and edition comparison](https://www.g2.com/products/zoomitnow/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+11%3A20%3A29+-0500&secure%5Bsession_id%5D=299cb8ef-bb2a-413a-8e13-bc6795889db3&secure%5Btoken%5D=cf8b2898718326a226be5ec204eab79c46e7d0eada502e682821ade4e3bc74a6&format=llm_user)

## ZoomItNow Features
**Dispatching**
- Route optimization
- Auto dispatch
- Order management

**Customer portal**
- Status updates
- Real-time driver tracking
- Customer communication
- Customer feedback
- Delivery customization

**Driver tools**
- Delivery rescheduling
- Proof of delivery
- Onboarding
- Adaptive deliveries

**Reports**
- Delivery metrics
- Heat maps
- Driver rating

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