
I really like Zonar's customer service; they're always there when I need them, which is crucial. Their equipment is reliable, and I can track where my buses are, including their speed and idling times, which helps manage costs. The pre-trip and post-trip inspections through the EVIR system have been really beneficial in keeping our buses operational. I also appreciate the GPS and dashboard features, which make it easy to manage routing and track buses. The integration of equipment and routing is vital for me, and Zonar's system is cost-effective and dependable. Review collected by and hosted on G2.com.
We've had some challenges uploading and getting started with the Bus Suite. However, the customer service has been there for us. The whole team seems to be on board as far as getting us moving in the right direction. It's important that when we need answers, we get them now, not having to call in the morning and wait all day for a response, which has happened with other companies but not with Zonar. Review collected by and hosted on G2.com.
Hi Dr. James H.,
Thank you for the thoughtful review. We're so glad our customer service team has been responsive and reliable for you, and that features like EVIR inspections, GPS tracking, and idle time monitoring are helping keep your buses running and your costs in check. Knowing Zonar helps you locate buses quickly and adjust routes during emergencies is important to us.
We also appreciate you sharing the early challenges with Bus Suite onboarding. We're glad our team could work alongside you to get things moving, and we'll keep that feedback in mind as we continue improving the onboarding experience.
Thank you for trusting Zonar to keep your routes safe and efficient.
Best regards,
Zonar Support Team