# Zivvo Reviews
**Vendor:** VaioTech  
**Category:** [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents)
## About Zivvo
Zivvo is a no-code AI agent platform for small businesses with active inbound customer messages. Connect your channels — Instagram DMs, Facebook Messenger, WhatsApp Business, Gmail/SMTP email, web chat, Telegram, LinkedIn comments — and Zivvo replies in under 30 seconds, 24/7, in your brand voice. Every reply is grounded in your real business knowledge (menus, price lists, FAQs, opening hours) and either verified against your knowledge base or escalated to a human — agents never invent facts. Built specifically for service businesses with active inbound volume: restaurants, dental and wellness clinics, yoga and fitness studios, gyms, salons, hotels, real estate, e-commerce stores, training providers, solicitors, accountants, and cleaning services. The platform replaces expensive per-seat customer support tools (Intercom, Drift) and flow-builder chatbots (ManyChat, Chatfuel) with a single AI brain that works across every channel. Free plan available: 2 agents, 50 messages, email and web chat. Pro from £29/mo flat for the whole business — not per seat, not per contact. GDPR-compliant by default with EU data residency.






- [View Zivvo pricing details and edition comparison](https://www.g2.com/products/zivvo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-26+15%3A27%3A13+-0500&secure%5Bsession_id%5D=128cd8c9-c704-489e-996a-a7627a878483&secure%5Btoken%5D=9496abaa8eae4d309da8dbb97eda5eed3a4fce1a2cf313d81dbc65c0f71e867b&format=llm_user)

## Zivvo Features
**Customer Query Resolution - AI Customer Support Agents**
- Automated Ticket Resolution
- Contextual Response Generation
- Sentiment Analysis
- Knowledge Base Utilization
- Multilingual Support

**Agentic AI - AI Agents**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Customer Interaction Automation - AI Customer Support Agents**
- Proactive Customer Outreach
- Feedback Collection
- Escalation Handling
- Workflow Optimization

**Automation**
- Customer Interaction Automation
- Feedback Collection
- Document Processing

**Autonomy**
- Independent Decision Making
- Adaptive Responses
- Task Execution
- Problem Solving