--- title: Zapmail Reviews meta_title: 'Zapmail Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Zapmail works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 7 scale: '5' date_modified: '2026-09-22' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

Zapmail Reviews & Product Details

User Insights

Average based on 7 real user reviews.

Zapmail Reviews (7)

Reviews

Zapmail Reviews (7)

3.9
7 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Misleading offers leading to wasted time"
1.5/5
What do you like best about Zapmail?

Easy infrastructure setup compared to manually setting up SPF, DKIM, DMARC, etc. records Review collected by and hosted on G2.com.

What do you dislike about Zapmail?

Misleading advertising. Received an email from the owner of both Zapmail and ReachInbox (Outbox Labs owns both) stating:

"What if I told you we're giving out Google mailboxes at a 50% discount to some of our users?

Interested? Book in a call here (Limited slots upto first 50 only)

P.s: Being the founder of ReachInbox I can vouch for the exceptional deliverability and open rates of Google Workspace accounts.

Best,

Alan"

After joining the call, the rep stated "this is simply a way of letting people know we offer volumes because the more inboxes you buy, the better the discount".

After calling out the rep and her company for this misleading email and clarifying there was in fact no real offer as volume discounting is noted on the website, she attempted to cover their asses by restating it was both a known fact and an offer.

Untrustworthy company/companies who used misleading offers to get people on sales calls. Review collected by and hosted on G2.com.

Muhammad U.
MU
Muhammad U.
"Simplified Email Infrastructure Setup"
4/5
What do you like best about Zapmail?

I like how Zapmail makes setting up email infrastructure easy without needing to move back and forth between different platforms. I used to manually set up things like SMTP, IMAP, and DNS, but with Zapmail, it's totally different and simple. I just need to add a domain and purchase an email account, and that's how straightforward it is. It's easier than other products I've used before. Review collected by and hosted on G2.com.

What do you dislike about Zapmail?

It should provide an email deliverability sort of tool. Sometimes I feel like I sent 100 emails but few of them are not reached to the destination. Review collected by and hosted on G2.com.

Asif S.
AS
Asif S.
Founder & CEO
Small-Business (50 or fewer emp.)
"Hassle-Free G-Suite Solution for Effortless Email Campaigns"
5/5
What do you like best about Zapmail?

What I like best about Zapmail is how it completely takes the hassle out of running email campaigns. With its done-for-you G-Suite service, I can focus on strategy while Zapmail handles the technical setup and execution.

It’s incredibly reliable, efficient, and saves me a ton of time. Plus, everything integrates seamlessly with reachInbox, making it easy to manage and track campaigns. Review collected by and hosted on G2.com.

What do you dislike about Zapmail?

One downside of Zapmail is that it only provides G-Suite mailboxes, and I would love to see support for O365 mailboxes as well. Having O365 included would allow me to utilize the Provider Matching feature for better deliverability, which would greatly enhance my email campaigns. Review collected by and hosted on G2.com.

Rahul W.
RW
Rahul W.
Co-Founder
Small-Business (50 or fewer emp.)
"Looks Shady to me"
2.5/5
What do you like best about Zapmail?

Ease of set up, came recommended so i tried it Review collected by and hosted on G2.com.

What do you dislike about Zapmail?

Support is average and will blame you even for their fault. Review collected by and hosted on G2.com.

KK
Kavindu K.
Small-Business (50 or fewer emp.)
"Zapmail user experience"
4.5/5
What do you like best about Zapmail?

I'm very happy about customer care and help support. Also, I like their simple and easy user interfaces. Review collected by and hosted on G2.com.

What do you dislike about Zapmail?

Actually, I didn't find anything to dislike zapmail. But I like to request increase your security and try to build a function for checking harmful links and URLs. Review collected by and hosted on G2.com.

Tharushi W.
TW
Tharushi W.
UI/UX Designer | Web Developer
Small-Business (50 or fewer emp.)
"This is something beyond ordinary platforms!"
5/5
What do you like best about Zapmail?

It feels like chatting with people. Not like just an ordinary email platform. It is a kind of exciting platform to use! I love how we can communicate with people. Review collected by and hosted on G2.com.

What do you dislike about Zapmail?

Nothing dislike about Zapmail. But if we can improve the filtering subjects method a bit, perfect! Review collected by and hosted on G2.com.

Response from Shay Anthony of Zapmail

Hi Tharushi,

Thank you for the review.

Will definitely take into account your suggestion on improving our filter options!

Lochana M.
LM
Lochana M.
Small-Business (50 or fewer emp.)
"Thanks Zapmail"
5/5
What do you like best about Zapmail?

I love the fact that I get a company branded email with great features like AI assisted writing. Review collected by and hosted on G2.com.

What do you dislike about Zapmail?

There is nothing to dislike. Everything works as expected. Review collected by and hosted on G2.com.

Response from Shay Anthony of Zapmail

Hi Lochana,

Thanks for the review. Great to hear that Zapmail is helping your company!

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.