YourMembership Reviews & Product Details

I like YM for its diversity in abilities. You can easily do exports, event reg, member set up. The dashboard feature on the homepage makes it easy to see if anyone needs to be addressed. Review collected by and hosted on G2.com.

I don't like that it can be complicated to update the website from the backend. The support team can also be hard to get ahold of. Review collected by and hosted on G2.com.

We like that is has space to include information about each of our contacts by creating customized fields. Review collected by and hosted on G2.com.

I wish that it had push notifications so we could alert our team members to certain items as we input them in the customized fields. Review collected by and hosted on G2.com.

It is everything you need in one place. It is very robust and offers a wide variety of features and functionality Review collected by and hosted on G2.com.

I have worked with other AMS systems and there is somewhat of a learning curve with this one. It takes a while to figure out some features and how other functions work Review collected by and hosted on G2.com.

Their customer support team is super helpful. Review collected by and hosted on G2.com.

Lacking efficency in some processes that are highly desirable for my organization Review collected by and hosted on G2.com.

The software is simple and easy to use. It is very easy to click around and figure out what you need to without much prior knowledge. Review collected by and hosted on G2.com.

The software often glitches or runs very slowly causing unnecessary delays in the work day Review collected by and hosted on G2.com.

I like the email automation and community management Review collected by and hosted on G2.com.

Member tier structure, accounting, reports Review collected by and hosted on G2.com.

Having an integrated website/database, being able to access the database remotely. There are many features for engaging members and allowing them the opportunity to interact. Review collected by and hosted on G2.com.

Most of our member information is confidential (home addresses, emails) and there is no way to make only their professional information (i.e. office) available on a public member directory. The product is also a financial product, so there is less forgiveness of accounting mistakes. For every action, there must be a follow-up action (you cannot just delete or back out of a transaction that was made in error). Review collected by and hosted on G2.com.

Has lots of great features. It truly has everything in one place. Social netwirking, event hosting, membership invoicing, newsletters, nulk emailing and much more. The one drawback is that is daunting if you are running an organizations with minimal staffing. Review collected by and hosted on G2.com.

Not always intuitive. No tutorials for the end users. Customer service really varies depending on which rep you get. The inability to customize the fillable forms is a little frustrating. Review collected by and hosted on G2.com.

YourMembership allows me to manage both the frontend and backend of my website from a single dashboard. It is a very robust platform with many additional features depending on your organization's needs. Review collected by and hosted on G2.com.

The administrator dashboard is not responsive. Review collected by and hosted on G2.com.

It has an amazing back end system to house our database Review collected by and hosted on G2.com.

Constantly changing to what they believe is right for the customer. As a trade association there are many functions that we have to work around, we have expressed our ideas and thoughts numerous times but I don't believe they truly listen to what people are asking for. Their support staff takes a long time to resolve problems and some times won't even return your ticket Review collected by and hosted on G2.com.