--- title: Youday CRM Reviews meta_title: 'Youday CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Youday CRM works for a business like yours. date_modified: '2025-07-18' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Youday CRM Reviews **Vendor:** BY Youday **Category:** [CRM Software](https://www.g2.com/categories/crm) ## About Youday CRM Youday CRM is a flexible and customizable French customer relationship management software designed to adapt seamlessly to the unique needs of various organizations without requiring any software development. It offers an intuitive interface that simplifies the management of contacts, projects, sales processes, and more, ensuring that businesses can efficiently centralize and oversee their operations. Key Features and Functionality: - Contact and Company Management: Centralize and qualify contacts, including clients, prospects, suppliers, partners, and donors, with customizable fields and segmentation capabilities. - Sales and Commercial Management: Handle the entire sales process, from product catalog management to quotes, orders, invoices, and payment tracking, with seamless integration into existing accounting systems. - Project and Time Management: Utilize shared calendars and task managers to plan and monitor projects, track time spent, and manage budgets effectively. - Marketing and Communication: Conduct targeted marketing campaigns, manage event invitations, and integrate with email marketing tools like MailChimp and Brevo for streamlined communication. - Service and Support Management: Oversee customer service requests, plan interventions, and ensure timely responses to client issues. - Document Management: Automate the creation of various documents, including proposals and activity reports, directly from the CRM system. - Data Analysis and Reporting: Monitor performance indicators through customizable dashboards tailored to specific objectives. Primary Value and User Solutions: Youday CRM addresses the challenge many small and medium-sized enterprises face in finding a CRM solution that is both comprehensive and adaptable without the complexity of extensive software development. By offering a no-code, highly customizable platform, Youday CRM enables organizations to tailor the system to their specific processes and terminologies, ensuring a perfect fit for their operational needs. This adaptability leads to improved efficiency, better data management, and enhanced collaboration across teams. Additionally, being a 100% French solution with data hosted exclusively in France, Youday CRM provides a secure and compliant environment for managing sensitive business information. - [View Youday CRM pricing details and edition comparison](https://www.g2.com/products/youday-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-15+13%3A49%3A03+-0500&secure%5Bsession_id%5D=6ec81f4c-1d5f-44f0-ad06-b43a2abe4e18&secure%5Btoken%5D=a4ac8e7487402e3c10b442ab9185445996cb44290c3e60a76776dcee48a58a6c&format=llm_user) ## Youday CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top Youday CRM Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,691 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,243 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,304 reviews)