# YesInsights Reviews **Vendor:** YesInsights **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.8/5.0 **Total Reviews:** 12 ## About YesInsights YesInsights is a customer feedback tool app that allows to receive instant customer feedbacks through NPS surveys across all platforms email,blog and social media. ## YesInsights Reviews ### 1. It is very user friendly and easy to look at the basic analytics. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2020 **What do you like best about YesInsights?** The user interface is very easy to use as well as train others on. **What do you dislike about YesInsights?** At this time I do not have any concerns or dislikes. **What problems is YesInsights solving and how is that benefiting you?** I am doing internal and external surveys to gauge customer satisfaction and employee engagement. ### 2. The best feedback data collecter ever. **Rating:** 5.0/5.0 stars **Reviewed by:** Julia M. | Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2018 **What do you like best about YesInsights?** I can say that I really love how versatil the surveys are, they can just be adapted accord to my needs, they can be short or long, with specific information and different ways to ask the questions, it's just amazing how I can adapted to my need of respond. The surveys are very easy to do and to respond but they don't stop being dynamic and entertaining, they are good structured so it has a logic to have a full feedback. It recollects the preciss data, I like that very much and I think that the fact that YesInsights is a NPS survey feedback makes everything more flexible and fast. Something else that I appreciate about YesInsights is the limitless posibilities they give me to send the surveys I can get to so much more clients and new people because I have access to more platforms, it is really great that offers me a lot of posibilities **What do you dislike about YesInsights?** I don't have any complains, the payment it's accessible an it really makes justice to the price cause they offer a lot of helpful tools. **Recommendations to others considering YesInsights:** I would recommend YesInsights for a better communication between your clients and partners, yu can have a better control and see if you are doing a good job giving the posibilitie to improve, I think that a good relationship is valuable in a company and YesInsights would make that work a lot easier. **What problems is YesInsights solving and how is that benefiting you?** The principal thing that YesInsights has helped us in it's the communication between our customers and partners, communication is something crucial on a company to have success, and with YesInsights is something that we have really improved. It has benefited us as well on saving us a lot of time and money because we don't have to print a paper and go client by client asking the questions they have the opportunity in the comfort of their platform, also since the surveys are so easy and accessible, it doesn't elapses a lot of time between the survey sending and the clients answer so we can start working fast on the issues and we also can start planning future strategys. We have a stronger relatiomship between us and our clients, we all have improved thanks to the clients opinions and they feel included in the company which it's very good cause that's the way a company can be success, by making their clients feel part of the company. ### 3. Amazing tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Kim M. | Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2018 **What do you like best about YesInsights?** What I like the most about this software is how easy is to work with Yesinsights, offers you an important tool that is to know the opinions of your clients by making very easy surveys, that allow you to know the exactly information that you want. The interface is very fast, and is really easy to use, I learned how to used it very quick. Ans also you can customize your survey in the way you want, you can put a short survey or a long survey, or put the information that you want, without any problem, so is more easy for us to know what they like or they want, thanks to the feedbacks that they give to us. **What do you dislike about YesInsights?** I don't have any complaints about the software, it has been of great help for us since we've been using it, it brought us more benefits than problems. **Recommendations to others considering YesInsights:** I recommend this software because, is very helpful and necessary, and I think that the companies need to work with this software, because put you in a close relationship with your clients, helping you to give to them what they want. **What problems is YesInsights solving and how is that benefiting you?** I think that we as a company need constantly know what are the opinion of our clients, is important for us to know is they like our products and service, or wheter not. Since we incorporated this software to our company has been such a great tool for us, Yesinsights put us more closer to our clients opinion, now we are more aware of what they want, or what they need, something that is a very important information for us to know, so we can make future plans or strategies, so we can please our clients. Been this close to our clients opinions is amazing because we know their opinions thanks to the very easy and precised surveys that we make with the software, so they can tell us exactly the information that we want. ### 4. Cheap and worthy **Rating:** 5.0/5.0 stars **Reviewed by:** Claire M. | Information Technology Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2018 **What do you like best about YesInsights?** YesInsights is an NPS-based software. For those who don't know, this means that the surveys are based on the one-click method. That's exactly what I like about YesInsights. Thanks to this method, it is easier for us to conduct surveys and share them with the public. It is easy to use, and I am never confused by this method. I think it is a great strategy. I have the "Growth" version of this software, which allows me unlimited surveys and 25,000 responses per month for only $149. I think talking about prices is very helpful here because this is one of the software that offers a lot of features at a good price. The surveys are fully customizable, and this software also has a "Feedback Analyzer," which is basically a chart of the responses (we can easily export the results). **What do you dislike about YesInsights?** YesInsights is a program that is constantly improving, so I wouldn't say anything. The customer service is really nice when I have questions about something. **Recommendations to others considering YesInsights:** If you need a program that helps you get feedback, that is simple and cheap, then this is the program you should use. Great for everything and I had no problems with it. **What problems is YesInsights solving and how is that benefiting you?** Receiving feedback has always been one of the most important things in our company. Creating surveys has helped us learn more about the issues that arise in the company and what we can improve. Sharing the surveys is really easy. ### 5. Amazing way to do surveys. **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah M. | Manager, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2018 **What do you like best about YesInsights?** What I like the most about Yesinsights is: -The interface: The interface of this software is very user-friendly and really fast. -Simplicity: Make the surveys with this, is so easy and I absolutely love that, because with previous softwares make surveys was so complicated, that when I firts try this was such a relief. -The design: Yesinsights has such a beautiful design that is so pleasing to the eye. -You can adapt your surveys how you like, the software didn't put limitations, you can make the surveys in the way that I want. **What do you dislike about YesInsights?** Since now I didn't have a problem with the software, everything has been working very well. **Recommendations to others considering YesInsights:** Helps you to improve as a company by letting you know the needs of your customers and clients. **What problems is YesInsights solving and how is that benefiting you?** As a company that constantly needs to know the opinions of the customers about our products or our services, since we've been using Yesinsights now is more easy for us to please our clients, or know what they thing about something that we offer to them, thanks to this software. Made surveys with this is so easy and practical, something that others softwares didn't offer to us before. It really help us to improve as a company in our services to the clients, by letting us know what they think. ### 6. Getting customers feedback is even better with this software. **Rating:** 5.0/5.0 stars **Reviewed by:** Skylar M. | Manager, Apparel & Fashion, Enterprise (> 1000 emp.) **Reviewed Date:** February 04, 2018 **What do you like best about YesInsights?** I like the method that is used in this software to receive and collect feedback through NPS surveys. It makes things easier since the customers will be able to answer the surveys in a fast way. It's a software that is amazing because of the facility to set up, you don't need to be a professional in these stuff to use this software. Also, the analytics are real. **What do you dislike about YesInsights?** I have not found any dislikes, every thing works right. **Recommendations to others considering YesInsights:** I would recommend this software to the people that are looking for a program to receive customers feedback in an easy way, I would say this software this program will help you improve your business. **What problems is YesInsights solving and how is that benefiting you?** We are able to improve our business by recieving customers feedback through surveys that can be easily answered. Getting customers feedback is even better with this software. ### 7. Creation of surveys is fast. **Rating:** 5.0/5.0 stars **Reviewed by:** Lilian A. | Project Manager, Automotive, Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2018 **What do you like best about YesInsights?** Using YesInsights is easy, you can create the surveys in an easy and fast way. You can organize the answers the way you want so the customer will answer easily. I like that we are able to see the results in "charts", it's amazing. **What do you dislike about YesInsights?** The price is high if you want unlimited surveys, but it will be worth it. I think that the fact that is 149$ per month is because it has a lot of features the other versions don't have. **Recommendations to others considering YesInsights:** YesInsights will give you a free trial and that's really good if you want to try this program first. It will be worth it paying the money, though. **What problems is YesInsights solving and how is that benefiting you?** Getting feedback from out customers, creating easy surveys, improving our business thanks to the answers. ### 8. Try the Free Trial **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2018 **What do you like best about YesInsights?** I really like how easy it was to use. I tried the free trial so I could check out a few different types and yes insights allowed for easy customer feedback. **What do you dislike about YesInsights?** With my free trial there really wasn't anything I didn't like except for personal it did include the company branding **Recommendations to others considering YesInsights:** My biggest thing is check out the free trial. For us, using the free trial helped us see that it was not quite what we needed but was still a good product. **What problems is YesInsights solving and how is that benefiting you?** We were using it for customer feedback when it came to programming and events and what products they would want to see ### 9. User friendly survey system **Rating:** 4.0/5.0 stars **Reviewed by:** Xuefei Y. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2018 **What do you like best about YesInsights?** The user experience is very smooth and instructions are clear and easy to follow **What do you dislike about YesInsights?** Its email service is not very different from what other competitors offer on the market **What problems is YesInsights solving and how is that benefiting you?** Collect customer opinions on their personal experience with our services and analyze the data ### 10. Very easy to pickup **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2018 **What do you like best about YesInsights?** The shortcuts to specific areas and the ease of differentiating each area within the program. **What do you dislike about YesInsights?** Input and change to next action. I find it very useful when exchanging items. **What problems is YesInsights solving and how is that benefiting you?** Easy access to priority drops. ### 11. Easy to use, exactly what I need **Rating:** 5.0/5.0 stars **Reviewed by:** Michael S. | Director of Business Development and Marketing, Graphic Design, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2016 **What do you like best about YesInsights?** Simplicity is key. I can get setup in minutes not hours. **What do you dislike about YesInsights?** They're constantly improving it so nothing right now. **What problems is YesInsights solving and how is that benefiting you?** We're able to get better qualitative data from our audience ### 12. So easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2016 **What do you like best about YesInsights?** So simple to use, took minutes to set up **What do you dislike about YesInsights?** Nothing really. What's not to like? Easy, cheap, provides results... **Recommendations to others considering YesInsights:** Use it - it's so easy and very cost effective. **What problems is YesInsights solving and how is that benefiting you?** We needed feed back on some new features we're testing ## YesInsights Discussions - [What is YesInsights used for?](https://www.g2.com/discussions/what-is-yesinsights-used-for) - 1 comment - [View YesInsights pricing details and edition comparison](https://www.g2.com/products/yesinsights/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+10%3A23%3A37+-0500&secure%5Bsession_id%5D=4d710618-555c-490f-89c4-355b2162fe4c&secure%5Btoken%5D=6922759da46139d95eb779868ba589e29fb4917aaa020414505b8a3ee8e791be&format=llm_user) ## YesInsights Features **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making ## Top YesInsights Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,180 reviews) - [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) - 4.4/5.0 (931 reviews) - [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) - 4.4/5.0 (2,911 reviews)