I like that files can now be managed separately, open and close tasks particularly. The updates in the memories are faster now. Interface is still very friendly and clean, which improves efficiency. Review collected by and hosted on G2.com.

Project analyzing times have improved, however it is quite often that memories are not being picked up correctly. Additionally it would be great to have more detailed information about updates as any changes in settings might have an impact on projects. Finally, I’d like that workbench could be more intuitive for newly onboarded linguists, using more commands or bold letter in the tabs or file names. Review collected by and hosted on G2.com.

It does needed staff, despite all negative problems Review collected by and hosted on G2.com.

Not user friendly UI/UX, hard to undertsand anything, hard to implement anything, pricing Review collected by and hosted on G2.com.

You can import/ export translation memories, and asign it to its client's account. Review collected by and hosted on G2.com.

From the linguistic side, they could improve inlines, because sometimes it generates problemas while dounloading target documents. Review collected by and hosted on G2.com.

The first thing would be it integrates easily with multiple CMS and version control systems. The API support is ultimate, it makes easy to automate content exports and imports. Review collected by and hosted on G2.com.

Pricing becomes a concern when users and languages scale up Review collected by and hosted on G2.com.

I love how XTM Cloud makes my translation work extremely easy, especially with its automatic memory service. The ease of using it is fantastic, and the setup process was straightforward. The memory feature is excellent—it recalls repeated words which saves me a lot of time in my translation business. Review collected by and hosted on G2.com.

I don’t like that when I minimize the window in XTM Cloud, it doesn’t automatically adjust the translation view to fit within the smaller window. Review collected by and hosted on G2.com.

The projects overview is a great and easy to use. Setting up projects is easily done and the use of templates for this is really a time-saver. The workflow design is flexible and powerful and I think the majority of use cases can be realized with this. The support is mostly helpful and quick in response and their support setting up templates is good. Their API is extensive, compensating for the lack of native integrations. Review collected by and hosted on G2.com.

Everything related to machine and AI translation is absolutely disastrous. You can merely specify which MTs you can use, but you cannot do much in terms of prompt design, tonality, the use of XTM's own TM and glossary for MT fuzzy completion let alone translation. An AI bot to support translators honing their translation is nowhere near. While other tools heavily invest in this field of functionalities, XTM is incapable of joining this evolution. And this for many years and for what I can tell for the next years to come. It does not offer any sort of cross-language communication on a segment level, only on a project level. The few integrations they offer out of the box are pricey and often not functioning as expected. Some bugs reported months and years ago are still not fixed, heavily affecting our day to day business.

To put the icing on the cake, the pricing increased over the years while they are not able to implement industry standard features in a steady flow. Review collected by and hosted on G2.com.

Using Rigi helps us improving our localization workflows as it makes us faster, increases the quality of our localization as even external translators are now finally able to localize in context, decreases our workload (one screenshot which is made for all languages - how cool is that?!) and the number of raised queries! I could go on, but I recommend you try it out yourself! ;) But this is only the technical part: Collaborating with the XTM guys is always fun and very nice! 5 out of 5 stars for the support and commitment of everybody working at XTM! Review collected by and hosted on G2.com.

The UI is not always very intuitive, but that is not that much of a problem as you get used to it and you also can ask the XTM guys for help! Review collected by and hosted on G2.com.

XTM makes it possible to manage everything efficiently. I appreciate that we can handle all our various localization workflows in a single platform as our workflows are quite diverse and need significant customization. Additionally, we utilize all the supporting features in XTM, including translation memory management, termbases, and business reporting. Review collected by and hosted on G2.com.

If you don’t have a localization engineer or a highly tech-savvy localization specialist, you may need to depend more on the XTM Support team to fully utilize all the customization features in XTM. The interface can become overwhelming at times because there are so many features in XTM, especially if you are new to it. Review collected by and hosted on G2.com.

I love the fact that allows me and my team to have full access to all translation memories and other linguistic assets. It is very intuitive and easy to use, set up was also straightforward.

My team and I use it every day, and it has allowed us to switch from a manual copy and paste approach to fully automated imports thanks to its connectors.

Whenever we have an issue we find it's promptly addressed and resolved in most cases. Review collected by and hosted on G2.com.

I think XTM could use some refinements within the Workbench and in the file management interface that would elevante the user experience (e.g. ability to select multiple segments at once in Workbench and ability to export final files individually). Review collected by and hosted on G2.com.

The interface is lean and pleasant, you can personalize workflow from detailed/manual to highly automated, it is vendor-neutral and translators are not obliged to use it. Easy to use. Review collected by and hosted on G2.com.

Some functions are not available to translators who work offline: not possible to create hybrid projects mixing offline and online without losing the possibility to modify text format. The PM view could be improved (cannot drag projects to show the ones I want first). Would be nice to reanalyze just one file and/or language.

For AI integration: I would like to add not only the general Deepl version, but also the specialized ones, for ex. the Legal translations Deepl version, and to activate it on some projets. Review collected by and hosted on G2.com.