I appreciate the preliminary drafting of invoices in xSuite Invoice because it allows us to better bundle and archive invoices. Everyone who needs access has it, and we have all the data in one place, which makes digital viewing and sharing easier. It has the advantage that we have everything available digitally immediately. The setup went well, I would say, and the system is also easy to customize. Review collected by and hosted on G2.com.

So, what I find worst is the OCR recognition, which unfortunately is still not really good. That should also be a bit more pre-entered beforehand. For the invoice, ideally, the general ledger account, company code, and so on should already be automatically included from the start, instead of having to manually enter everything. More data should be automatically pre-filled. Review collected by and hosted on G2.com.

Key Highlights of xSuite Invoice

Automation & Increased Efficiency

Digital workflows reduce invoice processing time by at least 50%.

AI-powered touchless processing, even for invoices without a purchase order reference.

Full Transparency & Compliance

All invoice processes are traceable and auditable at all times.

Central overview of all documents in circulation.

Integration with SAP & other ERP systems

Certified for SAP ERP and SAP S/4HANA (including Cloud Public Edition).

Flexible workflows on the SAP Business Technology Platform (BTP) with a "Clean Core" strategy.

E-Invoicing & Supplier Portal

Support for structured invoice formats and exchange via supplier portals.

Compliance check according to EN-16931 for legally compliant electronic invoices.

Intelligent Document Reading & Validation

Automatic capture and verification of incoming invoices from all formats and channels.

Minimizing errors and fraud risks through AI-supported validation.

Financial benefits

Shorter lead times enable higher early payment discounts and avoid late payment fees.

Significant workload reduction for employees. Review collected by and hosted on G2.com.

What makes me critical of xSuite is the long lead time for scheduling consultants. Since decisions are often made very late in our process, we expect immediate implementation. Review collected by and hosted on G2.com.

What I like most about xSuite Invoice is the efficient and transparent invoice processing. The solution offers an intuitive user interface, automated workflows, and seamless integration into existing systems. This accelerates processes, reduces errors, and significantly improves traceability. Additionally, there are customization options through customizing and in-house developments. Review collected by and hosted on G2.com.

Currently, I don't see any significant disadvantages, however, enhanced reporting functions would be desirable and better support for the user when processing the invoice (how do blocking reasons arise? What needs to be done?). Review collected by and hosted on G2.com.

The quick processing and approval of invoices and the many possibilities in the workflow. Review collected by and hosted on G2.com.

That there is only an entry in the processor finding for the KST responsible person. PSP responsible person or order responsible person would be great too. Review collected by and hosted on G2.com.

The comprehensive solution of the WF, so that all steps are traceable. That the BTP is already supported. Review collected by and hosted on G2.com.

Presumably, these are just the licensing costs. But it doesn't work without them. Review collected by and hosted on G2.com.

The very good capture function and the fact that the workflow for incoming invoices is very well developed both for invoices with purchase order reference and without. The function of forwarding the workflow when it is stuck somewhere is great, the account finding table in the background is great. Review collected by and hosted on G2.com.

The Key Account Manager should coordinate updates/upgrades between the consultant for the capture update, the consultant for the system upgrade, and the customer, and not the customer themselves. Review collected by and hosted on G2.com.

E-invoices can be easily validated. Checks and approvals are possible in multiple stages. Customer-specific requests can be taken into account. Review collected by and hosted on G2.com.

Different functionalities of SAP and web applications. The effective use of own catalogs had to be extensively adjusted first. The standard did not work. Review collected by and hosted on G2.com.

The automated capture of invoice data such as recognition of the creditor, amount, payment terms, invoice number, etc. Quick overview of outstanding invoices or received invoices that have not yet been recorded. Detailed sorting options or filtering by departments and individuals, etc. Review collected by and hosted on G2.com.

There are buttons that we must not/should not use, but they also cannot be hidden, which is why they are occasionally pressed and cause errors. Some fields are somewhat hidden and often raise questions, especially in the specialized departments. Review collected by and hosted on G2.com.

Project and development team, user friendly solution and reliability. Review collected by and hosted on G2.com.

I’d love to see more AI capabilities added, along with stronger anomaly detection. Review collected by and hosted on G2.com.

Quick electronic capture of invoices, usually recognizing all important parameters. Quick overview of all documents. Good detection of faulty documents. Review collected by and hosted on G2.com.

Training necessary to understand it, not intuitive. Advanced completeness check is not user-friendly, individual settings are necessary for data from the vendor master to be properly recognized. When many documents need to be processed, it requires a long runtime. Review collected by and hosted on G2.com.