# Xplor TrueCoach Reviews
**Vendor:** Xplor Technologies  
**Category:** [Personal Training Software](https://www.g2.com/categories/personal-training)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 278
## About Xplor TrueCoach
We&#39;re on a mission to help coaches save time, deliver a better experience for their clients, and grow their training businesses. We built TrueCoach to enable 1-to-1 coaching that scales, freeing up time for coaches to get out of the gym and work on their businesses rather than in their businesses.




## Xplor TrueCoach Reviews
  ### 1. Great for programming, not the best for nutrition/lifestyle clients

**Rating:** 3.5/5.0 stars

**Reviewed by:** Madeline M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 23, 2024

**What do you like best about Xplor TrueCoach?**

Programming features are better than other platforms, diverse exercise library, easy to copy/continue program to the next week. Also it integrates with MyFitnessPal, which is helpful. Also it is relatively easy for clients to upload videos which is great for giving feedback.

**What do you dislike about Xplor TrueCoach?**

Even though it integrates with MyFitnessPal, you can only view macros, not micros or food log. Not having the full picture can be frustrating. Metrics feature is not helpful at all, but there is no other way to track a clients bodyweight. Exercise library videos are really terrible, form on those videos is that of a very novice lifter. I have to upload my own videos for just about every exercise. Habits/lifestyle coaching features are very new and should have a separate space in the app, they really clam up the client's calendar and make things look overwhelming.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

Providing a platform for me to program for my clients and track progress.

**Official Response from TrueCoach Support:**

> Hi Madeline! Thanks for taking the time to provide detailed feedback, it really helps. We understand your concerns about the limitations of the MyFitnessPal integration and the videos in our exercise library. We are continually working on enhancing our features, including improving our metrics tracking and video content to better suit our users' needs. 

Your suggestion about separating the habits and lifestyle coaching features to declutter the client’s calendar is valuable, thank you. We appreciate your input as it's crucial for our ongoing improvements.

  ### 2. Great App for Personal Coaches

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dimitri R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 04, 2024

**What do you like best about Xplor TrueCoach?**

TrueCoach is an indispensable tool for my personal training. The user-friendly interface allows for the creation of tailored workout plans and easy demonstration of exercises.

The efficient customer support impresses with prompt responses and regular updates, showcasing a commitment to continuous improvement.

My clients appreciate the clear structure of the plans, progress tracking, and straightforward communication through the platform.

Overall, a strong recommendation: TrueCoach optimizes my work as a personal trainer and significantly contributes to my clients' satisfaction.

**What do you dislike about Xplor TrueCoach?**

I have already informed the support, and they have responded excellently. I would appreciate it if customers could reschedule their training days themselves. It often happens that they are unable to complete a workout as scheduled but make it up on the next or following day. A kind of group chat or group features, and the ability to send specific messages to all my clients, would be fantastic.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

Contact with clients, training planning, and exercise videos are very helpful.

**Official Response from TrueCoach Support:**

> Hi Dimitri! Thank you for your constructive feedback and for highlighting the features you'd like to see in TrueCoach. We're glad to hear that our support team has been responsive to your needs! 

Your suggestion for allowing clients to reschedule their training days was heard, and we've released a new feature that lets clients do just that! We also think implementing group communication is a great idea and that's still on our radar. Messaging all of your clients at once, "Broadcast", has also been implemented!

We take your input seriously as it helps us to enhance the functionality and user experience of our platform. Please stay tuned for future updates, as we're always working on improving TC!

  ### 3. Certainly the best of what's out there, but could be better...

**Rating:** 0.5/5.0 stars

**Reviewed by:** David A. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2019

**What do you like best about Xplor TrueCoach?**

TrueCoach is a breeze to use in terms of efficiency of entering programs for clients. Having the ability to use almost exclusively the keyboard without having to touch the mouse means I can enter programming rather quickly.

**What do you dislike about Xplor TrueCoach?**

They haven't been the most responsive to feature requests. In particular, I have been requesting an API just for simple integrations with Zapier. I've automated the entirety of my client on-boarding and off-boarding processes, with the sole exception of TrueCoach. It's an annoying manual process.

My clients don't like that it is so difficult to review exercise history, in particular progress graphs and PRs.

They continue to add unrequested features to clutter up the UI and break functionality on mobile browsers. They spam you with banners for stuff you don't care about, and there is no way to opt out of it. They also clutter the screen with Intercom chat bubbles. It's quite tedious.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

It's convenient for programming.

**Official Response from TrueCoach Support:**

> Hi David,

We're sorry to hear we are missing the mark with you, just a few updates for you regarding a few of the points you have brought up. 

Our team has heard you and other coaches request Zapier integrations and we are proud to announce we are in fact implementing this.  We plan to have the launch of Zapier next month but you can reach out to our support team for more information and a timeline.  

We appreciate your feedback about our banners and chat communication tools.  We utilize these tools to let coaches know about important releases and information regarding the platform.

We would love to improve upon any customer experiences you have had and would appreciate a chance to discuss your feedback in detail.

Please reach out to the entire team at support@truecoach.co to discuss further.

  ### 4. Organized, Systemized, Strategized!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Larry K. | Coach, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 15, 2024

**What do you like best about Xplor TrueCoach?**

True Coach has helped me stay organized systemized and helps me strategize my clients programs so I can stay accountable to them and help my clients stay accountable to me and themselves as well.  This is huge.

**What do you dislike about Xplor TrueCoach?**

I prefer to do things in person, but for the athletes that enjoy the online training this makes it easier.  I dislike getting on the computer.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

Organization and delivering the program to the client.  Keeping track of the clients that are online.  It is easy for the whole - out of sight out of mind - to take place.  With the reminders etc. through TrueCoach it is very helpful to have a consistent system and reminders so I am on top of things.  That and storing the data makes it easy to find rather than having the search through excel etc.

**Official Response from TrueCoach Support:**

> Thank you for the positive review, Larry! We're pumped to hear you're enjoying using TrueCoach, happy coaching! 

  ### 5. I would highly recommend TrueCoach

**Rating:** 5.0/5.0 stars

**Reviewed by:** Claire D. | Personal Trainer/Online coach, Health, Wellness and Fitness, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2023

**What do you like best about Xplor TrueCoach?**

I love how you can create your own workouts for each individual client, including creating your own exercises (with videos) if they are not in the exercise library.

I like the extensive exercise library they have, making creating the workouts a lot easier to create.

the customer service is great as well and has helped me when I have had a few queries about a few things.

I also like how they are always looking to add new features along the way.

Overall Truecaoch is very easy to use, and very good for connecting to other apps such as My Fitness Pall as well to help with nutrition.

**What do you dislike about Xplor TrueCoach?**

The only thing I am I do not like is the lack of freedom of allowing the client to create their own workout.

Sometimes I will tell a client they have a freedom week where they can do whatever they choose (within reason) but I have to create a 'workout' to let them tell me what they did and they cannot create their own.  I feel this is something that could be added especially if teaching the client to have their own autonomy with their workouts.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

TrueCoach allows me to streamline my creation of plans for clients and having them all in one place is very helpful to keep track of who I need to provide more attention to at that current time.

**Official Response from Hannah Tatro:**

> Thanks for the positive review, Claire. Happy coaching! 

  ### 6. The best program delivery app I've used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sophia T. | Coach and manager, Design, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2019

**What do you like best about Xplor TrueCoach?**

This app is intuitive for me and for my clients. I can easily build workouts and programmes for the squads that I write for. They can see what they need to do and upload their results. Their results are documented and easily tracked. Whenever I have a problem the customer service is helpful and quick.

**What do you dislike about Xplor TrueCoach?**

The price, obviously. Also, I've been using TrueCoach since it was FitBot - so a long time and there seems to be customer loyalty benefits. I'd like a payment processor to be added soon so am looking forward to that update. Sometimes the exercise library doesn't have a movement I want in it (or its named something unfamiliar to me). But it's easy to link your own videos in there.

**Recommendations to others considering Xplor TrueCoach:**

It's great! Try it and see. 

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

Connecting a national squad, improving their.motivation and fitness. Helping them achieve 3 world championship gold medals! 

**Official Response from Hannah Tatro:**

> Thanks for your positive review, Sophia! 

TrueCoach is partnered with Stripe for payment processing for businesses located in the USA, Canada, UK, and Australia. 

  ### 7. Great product to programme for clients, making training easier to track and seeing progression!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jayne L. | Elite Personal Trainer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2023

**What do you like best about Xplor TrueCoach?**

- Easy to input data for both coach and client (i like that it's a text box you fill in rather than entering a value in each text box for weight/reps/set
- Can copy and paste workouts from one week to next.
- Customer support has been good when I've needed it.
- Like that you can connect MFP with Truecoach.

**What do you dislike about Xplor TrueCoach?**

- Not a great function to track volume over time
- Client can't change the exercise if they replaced it with someone else (due to lack of equipment available or if they swapped exercises around across the week)
- No coaching app
- A bit of a faff to change videos for each exercise if you don't like the existing video assigned to it.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

Being able to provide my PT and online clients with a programme to follow, and also for our sessions together.

**Official Response from Hannah Tatro:**

> Thanks for the positive review, Jayne! You'll be happy to learn that we have a new Coach's app, too! 

  ### 8. Very streamlined for business needs and user friendly for both coaching and client!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nikki J. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 03, 2024

**What do you like best about Xplor TrueCoach?**

There is so much you can do with building out programs, check-ins, measuring progress, and tracking habits! I find the tags and labels helpful when groupong programs, and clients. My clients enjoy having MyFitness Pal connected to streamline nutrition goals, and I can easily adjust their goals as needed! There is way more I can speak on, but these are the top feature that has helped me level up my services!

**What do you dislike about Xplor TrueCoach?**

Only thing I wish was easier is to move workouts in sections, e.i. a whole week or month. Other than that, it's great!

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

It solves the tracking of habit/behavoir based goals, implementing my own video exercise bank quickly and easily!

**Official Response from TrueCoach Support:**

> Hi Nikki! Thank you so much for the review. We're excited to hear you are enjoying TrueCoach - happy coaching! (:

  ### 9. Great Platform, quite expensive for Mexico.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ursula P. | Business Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 23, 2022

**What do you like best about Xplor TrueCoach?**

Users can submit videos and it has a simple interface, also you can save workout templates and asign them to clients. I also like the metrics tracker.

**What do you dislike about Xplor TrueCoach?**

It's not super  user friendly for the athelets, spetially now that I'm training older people, they don't get how to mark workouts as done or how to add notes or weight, awesome for the younger population and those who speak english.
I would like there was a way to link demo videos from ypoutube for example.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

It is an easy way to assign work to my clients, and modify it easily if they miss a day, or need to modify someting for the next workout it also helps to see all the week in just one scree.

**Official Response from Hannah Tatro:**

> Thanks for the review, Ursula!

We have a large Help Center with articles you can share with your clients to help them navigate the TrueCoach app, add notes, weights, and more. 

If you need additional support you can reach us via the chat bot or via email at support@truecoach.co.

  ### 10. The #1 app for personal trainers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sebastián U. | Entrenador, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2023

**What do you like best about Xplor TrueCoach?**

The ability to customize your clients workouts with your own videos, and the multiple features you get in your plan.

It's very easy to implement and to use for your clients, and the customer support is always available to hear your suggestions.

**What do you dislike about Xplor TrueCoach?**

The organization of tempo, reps, resting times could be improvized in a way they look more organized, and the superset division could be more delimited between one another, so the client can recognize the different supersets with more ease.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

The difficulty clients have to workout remotely. They can easily follow your programs because the app has a great feature to show the videos on how to make the exercises correctly.

**Official Response from Hannah Tatro:**

> Thanks for the positive review, Sebastián. Happy coaching! 

  ### 11. Improved my business and mutliplied clients

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emily B. | Grant and Revenue Cultivation Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 12, 2024

**What do you like best about Xplor TrueCoach?**

It makes distributing workouts to my clients simple. It also has a great feedback feature and allows me to know when workouts are being missed so I can check-in with my virtual clients. Implementing and integrating the technology into my current business model was easy and enhanced my ability to connect with clients.

**What do you dislike about Xplor TrueCoach?**

So far my experience has been that there is not as great of a mobile version for using it as a coach.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

Connecting with clients about their workouts; replicating workouts; editing workout programs; adding clients; and providing feedback to clients.

**Official Response from TrueCoach Support:**

> Hey Emily! Thank you for your review! We're pumped to hear you and your clients are enjoying TrueCoach. 

We've released a few updates to the mobile TrueCoach app to make coaching from the app easier with more to come soon so stay tuned. 

Happy coaching! (:

  ### 12. Excellent platform for coaches and trainees.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eudo B. | Entrenador Online, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about Xplor TrueCoach?**

Fast, easy to program, and very customizable. The ease of including your videos and giving instructions.
The chat is efficient if the possibility of monitoring the trainees with the videos and images they can upload.

**What do you dislike about Xplor TrueCoach?**

Almost nothing would be minor details like having to restart the web to see the training in the schedule, but it does not bother me much.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

The possibility of making training customizable for my athletes in running, conditioning and general strength has solved a lot for me. Have direct contact with the client and give a timely response.

**Official Response from TrueCoach Support:**

> Hey Eudo! Thank you so much for the stellar review. Happy coaching! (:

  ### 13. True Coach is a game change for program writing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 09, 2024

**What do you like best about Xplor TrueCoach?**

I typically know what I want for a client before sitting down to put it on paper. Truc Coach makes this process easy and I can generally get it done in 10 minutes or less. I now have a large catalog of written programs that can be utilized or specifically modified as needed. It literally saves me hours every week...

**What do you dislike about Xplor TrueCoach?**

Needs a nutrition integration so that it can be more of a one-stop shop...

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

Writing and tracking client progress and workouts as well as messaging.

**Official Response from TrueCoach Support:**

> Thank you for the positive review, Jason! We're happy to hear you're enjoying using TrueCoach, happy coaching! 

Stay tuned for updates to our Nutrition section.  We have exciting plans coming in the very near future including new features and updates.

For more details on this please reach out to us at support@truecoach.co to discuss further!

  ### 14. Good for writing workouts.  Habits feature needs work.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Eugenia A. | Health And Wellness Coach, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 11, 2024

**What do you like best about Xplor TrueCoach?**

Creating program is a nice feature.  I like that I can add my own videos or link other videos.  Client auto payments are good too.  Habits feature is nice but needs work.  Need to be able to automatically repeat the habit for a set period of time and define SMART goals.

**What do you dislike about Xplor TrueCoach?**

The habit feature needs the ability to define SMART goals.  Would like to be able to pause a client's payment and not have to cancel and restart.  That sucks when you train online clients through Zoom.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

Billing and distributing workouts to clients


I cannot upload a screenshot to verify that I am a TC user.  I don't have the time to keep trying!

**Official Response from TrueCoach Support:**

> Hi Eugenia! Thanks for your feedback. We understand the importance of having flexible payment options for your clients. Your suggestion to enable pausing rather than canceling a client's payment is a great one, and we’ll consider it for future updates. 

Additionally, we acknowledge your point on enhancing the habits feature to include SMART goals, and we are actively working to improve TC's functionality based on feedback like yours. Thanks again!

  ### 15. Truecoach Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kristen D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 09, 2024

**What do you like best about Xplor TrueCoach?**

I really enjoy how easy it is to create programs.

**What do you dislike about Xplor TrueCoach?**

I wish there were more automatric metrics such as volume load. It is an important metric for my coaching business, and the biggest drawback currently. I haven't switched to another platform because it's easier to create programs in Truecoach.

I also want my clients to receive a notification whenever there is an update to their macros.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

Ease of use compared to google spreadsheets or google docs.

**Official Response from TrueCoach Support:**

> Thank you for the positive review, Kristen! We're happy to hear you're enjoying using TrueCoach.

We can definitely see how having an automatic progression feature might make the lives of our coaches much easier! While we don't have this feature at the moment, we can definitely send this to our Product Team as a feature request. I'll also be sure to send over the feedback for nutrition notifications on the client side. 

Happy Coaching!

  ### 16. Extremely User Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2023

**What do you like best about Xplor TrueCoach?**

It's really easy to create free-form workouts for each client. The app looks great and professional on client's phones. The customer support is really quick to get back to you and often solve any problems super quck.

**What do you dislike about Xplor TrueCoach?**

The documents section is pretty basic - it could do with some sorting system.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

Delivering client programs from the perspective of individualised workouts, as well as lifestyle habits that we need to track, keeping everything in one place

**Official Response from Hannah Tatro:**

> Thanks for the positive review, Adam. Happy coaching! 

  ### 17. Excelent effort and time saver

**Rating:** 4.5/5.0 stars

**Reviewed by:** Guillermo Nino G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2023

**What do you like best about Xplor TrueCoach?**

The ease and simplicity of making training plans, client reviews, feedback... saves me a lot of time, makes life easier and allows me to have a larger client volume

**What do you dislike about Xplor TrueCoach?**

Maybe the impossibility of being able to review my clients' plans from my own iPhone (I can only do it on my PC) but I think they are working on an update that allows it

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

Training planning
Reviews
Technical analysis of exercises
Feedback
Communication

**Official Response from Hannah Tatro:**

> Thanks for the positive review, Guillermo. 

You'll be happy to learn we have an app for coaches. You can learn more about it here, https://help.truecoach.co/en/articles/8421397-truecoach-by-xplor-our-app-for-coaches-clients.

  ### 18. I am glad I found them!

**Rating:** 5.0/5.0 stars

**Reviewed by:** myriam g. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2023

**What do you like best about Xplor TrueCoach?**

IT is so easy to work with! The best? their customer support!

**What do you dislike about Xplor TrueCoach?**

I love that they have a library of videos, but some of them are not well executed by the model, so I can't and won't use them

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

I travel a lot, I can work from everywhere in the world! I can even work from my phone! I could not have clients from different countries if it weren't for True Coach

**Official Response from Hannah Tatro:**

> Thanks for your positive review, Myriam. Happy coaching! 

  ### 19. Great tool for coaching!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Izamar R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2023

**What do you like best about Xplor TrueCoach?**

How I can structurte my clients and add videos for them to see and see their videos.It is easy to use and have great customer support! I use it frequently and it has a number of features that helps in coiching clients.

**What do you dislike about Xplor TrueCoach?**

They payment, payment reminders and all to do with that in particular.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

It helps me structure my clients routines very well and guide them through the process.

  ### 20. Easy to Use App

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maritza B. | Site Coordinator, Legal Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 03, 2024

**What do you like best about Xplor TrueCoach?**

I love how easy it is for my clients to use the app

**What do you dislike about Xplor TrueCoach?**

The only downside is that sometimes it can be difficult to find the exercises you are looking for because they are strangely titled.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

My clients being unsure in the gym. Helps with my client retention and success.

**Official Response from TrueCoach Support:**

> Thank you for your review, Maritza! We'll be sure to look into some of the more unconventional names in the exercise library. 

Happy coaching! (:

  ### 21. Great product for small trainer

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kyle B. | Sports Med Chiropractor, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 16, 2024

**What do you like best about Xplor TrueCoach?**

records the past workouts to make sor easy replication

**What do you dislike about Xplor TrueCoach?**

having to retrieve the workouts from a past account by having the prior coach give them access.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

online training for morre money to be made while not limited by time and space

**Official Response from TrueCoach Support:**

> Hey Kyle! Thank you for the positive review. We're pumped to hear you're enjoying TrueCoach - happy coaching! 

  ### 22. Integrates all the important client data in one place

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kirstie A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2023

**What do you like best about Xplor TrueCoach?**

Visibility of training plans over months/weeks/years. 

Transparency for clients and added accountability for them and their training. 

Tracking progress via movements stats and exercise history.

**What do you dislike about Xplor TrueCoach?**

Not being able to write a weightlifting program and specify the % of 1RM max so it automatically calculates

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

None problems currently being resolved that I'm aware of that directly benefit me

**Official Response from Hannah Tatro:**

> Thanks for your positive review, Kirstie. Happy coaching! 

  ### 23. Great!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Antonieta E. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 04, 2024

**What do you like best about Xplor TrueCoach?**

It is really user friendly. For coaches and clients as well. You can create your own library or use the media available.

**What do you dislike about Xplor TrueCoach?**

It's pretty hard to say something I dislike.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

On-line training. It is amazing to have clients no matter where you or they are.

**Official Response from TrueCoach Support:**

> Hi Antonieta! Thank you for the stellar review. Happy to have you as a part of the TrueCoach fam - happy coaching! 

  ### 24. Trainer

**Rating:** 4.5/5.0 stars

**Reviewed by:** Joel Y. | Owner and Physical Preparation Coach, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 12, 2024

**What do you like best about Xplor TrueCoach?**

It makes for a good user experience for my clients.

**What do you dislike about Xplor TrueCoach?**

I don't need to intergrate Stripe as I already use another payment platform.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

It allows me to coach clients outside of the area of my private facility.

**Official Response from TrueCoach Support:**

> Thank you for the positive review, Joel! We're happy to hear you're enjoying using TrueCoach, happy coaching! 

Glad to hear you are benefiting from other payment platforms while using TrueCoach for your Training business needs.

We offer TC Payments through Stripe as a free added benefit for our coaches in case they want to keep their finances and training programming all in one singular platform. 

  ### 25. Good software to coach remotely!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Casper B. | Senior Channel and Customer Marketing Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 04, 2024

**What do you like best about Xplor TrueCoach?**

Inserting videos, playback option and easy features to slow/speed up videos and include comments together with screenshots

**What do you dislike about Xplor TrueCoach?**

Exercise history does not always seem to sync up correctly.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

Being able to program and coach athletes remotely.

**Official Response from TrueCoach Support:**

> Hi Casper! Thank you for the awesome review here. 

Please feel free to reach out to us at support@truecoach.co and we'll be happy to investigate any exercise history troubles.

Happy coaching! (:

  ### 26. great App

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mark B. | Personal Trainer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2023

**What do you like best about Xplor TrueCoach?**

its incredibly easy to use yet also so detailed at the same time

**What do you dislike about Xplor TrueCoach?**

just need a couple more features for me personally but i believe they are coming in anyways so just a waiting game

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

easy way to communicate programs to clients

**Official Response from Hannah Tatro:**

> Thanks for the positive review, Mark. Happy coaching! 

  ### 27. Great for 1:1 virtual or hybrid clients

**Rating:** 4.0/5.0 stars

**Reviewed by:** Candace M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 10, 2023

**What do you like best about Xplor TrueCoach?**

The client/trainer community line is easy and straightforward. As a client, I have a clear understanding of what to do for my workouts. As a trainer, I can easily see my clients' compliance rate and accomplishments.

**What do you dislike about Xplor TrueCoach?**

In addition to 1:1, I also offer group online coaching where I provide programming for hundreds of people in three different tiers. I wish there was an option where I create the program within TrueCoach, use zapier or something to automatically trigger them to be added to the program when they purchase on my website during my registration week, and I envision them being able to see both their program that they're part of, but also a group "chat" or forum section where they can share their progress/hold each other accountable, answer each other's questions, etc. I know you can assign people a program you've already created, but I have hundreds of people in three diff programs, and I think it's missing a community component.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

TrueCoach makes it easy for me to assign programming to my clients who either don't workout with me in person and live nearby, or people who live on the other side of the world!

**Official Response from TrueCoach Support:**

> Hi Candace! Thanks a ton for your detailed feedback. We're really excited to hear your ideas about enhancing group online coaching. 

We're very excited to announce that our Zapier integration will be launching soon! Keep an eye out for more info on that over the next couple months. 

Also, we see the value in adding a community feature for more interaction and support among your groups. We have a Broadcast feature, as well as group messages, but there's room to improve! 

We’re always on the lookout for ways to make TrueCoach better, thanks for helping us shape the future of our platform!

  ### 28. Gets the job done so I can run my coaching business.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Juliet H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2023

**What do you like best about Xplor TrueCoach?**

TrueCoach provides a simple platform for delivering workouts and communicating with my coaching clients. It is very easy to build and save workouts and create customized exercises with my own videos.

**What do you dislike about Xplor TrueCoach?**

Some of the features feel incomplete and can be improved. For example, in order to give video feedback to my clients I must download the video, create feedback in a different app, and then upload the feedback video back to TrueCoach. It would be nice to be able to do this all in-app.

There are also some features that I would love to see added to the app. For example, a community forum space for my group programs.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

I can stay organized with my clients and deliver personalized workouts to them. It helps me create a good client experience because the platform is simple to use on their end. I'm also able to easily make quick adjustments to their programs at any time.

**Official Response from TrueCoach Support:**

> Hi Juliet! Thanks for sharing your thoughts on TrueCoach! We’re really glad to hear that the workout builder combined with your own videos is working out well. 

Your constructive criticism is super helpful too, thank you. Adding a community forum sounds like a great idea for enhancing group programs. Your feedback is super helpful as we look to add new features and refine the app. 

Thanks for helping us improve and for being such an important part of the TC community!

  ### 29. A must have for strength coaches or personal trainers who do online coaching!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Missy H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2023

**What do you like best about Xplor TrueCoach?**

I love the video feature and the ability to communicate with my clients in a variety of ways, either in the workout or just on the platform itself. It is also perfect if you also do nutrition plans, as you can upload them, set goals and upload measurements and additional progress. The ease of uploading workouts and edit them accordingly is great. I also love that I can plan out and copy and paste months in advance.

**What do you dislike about Xplor TrueCoach?**

Honestly, not much. If they don't have an exercise video in the database, you can easily add one via your own video or youtube. If you don't like notifications, you can easily turn them off.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

It provides a much better client experience for online coaching than sending generic excel or word documents. I can't be there to coach them in person, but the videos allow me to ensure they are moving the best they can or understand the movement more. It also has the accountability piece which is huge!

**Official Response from TrueCoach Support:**

> Hi Missy! Thanks for your feedback. We're really glad to hear that you're loving the video features, flexibility in communicating with your clients, and the ease of delivering programming to your clients and helping them reach their goals. Thanks for being such an integral part of our community!

  ### 30. Great platform solution for online coaches.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Allie P. | Nutrition Coach / Business Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about Xplor TrueCoach?**

It's very customizable; so no matter what kind of goals, habits, metrics, etc. you want your clients to track, you can make it happen. You don't have to stick to just the exercises in their library. We're a nutrition coaching company, so we can add a lot of personalized eating-related habits. I also love that it integrates directly with MyFitnessPal. As a team of coaches, it's also super helpful to have one admin and several coaches on the same team.

**What do you dislike about Xplor TrueCoach?**

I wish it could integrate with other food tracking platforms besides MyFitnessPal (as they make changes, I see more and more people changing to other food tracking platforms like Cronometer). I also wish a client who was using TrueCoach with a fitness coach already could more easily have multiple profiles and switch to us for nutrition coaching.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

TrueCoach gives online health and fitness coaches a place where they can assign tasks and habits to clients, message clients, and manage client load all in one platform.

**Official Response from TrueCoach Support:**

> Hi Allie!

Thanks for your review! We're happy to hear that TrueCoach's customization options are meeting the needs of your nutrition coaching company. We appreciate your feedback and are delighted to support your team’s efforts in providing top-notch coaching services.

We hear you on adding more integrations! More integrations are on our radar and we're excited to keeping adding value to TrueCoach! 

Thanks again for your review, please reach out if you need anything!

  ### 31. Simple and effective

**Rating:** 4.5/5.0 stars

**Reviewed by:** Eric F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 04, 2024

**What do you like best about Xplor TrueCoach?**

Organizing and changing workouts is extremely simple.

**What do you dislike about Xplor TrueCoach?**

Sometimes the mobile version is a little clunky.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

TrueCoach is very receptive to product feedback and they're always improving the platform.

**Official Response from TrueCoach Support:**

> Thank you for the positive review, Eric! We're happy to hear you're enjoying using TrueCoach!

While you can use TrueCoach on a mobile browser we are optimized for desktop use. We are always striving to improve across all devices though! 

We hope you continue to thrive with us, happy coaching!

  ### 32. How Truecoach makes coaching clients easy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2023

**What do you like best about Xplor TrueCoach?**

TrueCoach is a very easy to use platform for both myself as the coach and for my clients. The format allows me to plan sessions weeks in advance and to structure sessions how I want.

**What do you dislike about Xplor TrueCoach?**

The messaging service within TrueCoach is not the best. Therefore I use either Whatsapp or Instagram to commmunicate with clients.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

It allows me to create sessions and programmes for my clients in a structured manner.

**Official Response from TrueCoach Support:**

> Thank you for the positive review! We're happy to hear you're enjoying using TrueCoach. 

Sorry to hear you are having issues with our messaging feature though! If you reach out to TrueCoach support by emailing support@truecoach.co we would be happy to assist you in resolving any issues you might have! We pride ourselves in providing excellent service and are always happy to help. 

Happy coaching!

  ### 33. The layout is very easy to use for clients and myself, simple and effective

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2023

**What do you like best about Xplor TrueCoach?**

How easy it is to program and the layout it shows up for clients, it's really easy to add videos and check ins are easy

**What do you dislike about Xplor TrueCoach?**

The fact there is no app for coaches, would be a lot easier if had an app also, and if there was a member area

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

Making it easier for me to program my clients workouts and have somewhere to record them

**Official Response from Hannah Tatro:**

> Thanks for the positive review! 

You'll be happy to hear TrueCoach now has an app for our coaches. 

  ### 34. Client Partnership

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kathryn H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2023

**What do you like best about Xplor TrueCoach?**

I love the video attachments to show client what the movement should look like, the ability to tie a clients progress with the skill or lift history! Being able to engage clients with meaningful data and images is best in the industry!

**What do you dislike about Xplor TrueCoach?**

I would like if you would have the option to white label it to match brand of gym. If we were able to add a fun logo and color scheme - it would tie into the our website more.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

It's helping connect coaches with clients like they are in the room to provide feedback visually and with videos to watch back like they are in the room to help increase client movement literacy!

**Official Response from TrueCoach Support:**

> Thank you for the positive review, Kathryn! We're happy to hear you're enjoying using TrueCoach, happy coaching!


  ### 35. Great, easy to use App for coaching clients remotely

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about Xplor TrueCoach?**

Extensive exercise library, which is also easy to add to. Ease of programme creation, and tracking completion with athletes remotely.

**What do you dislike about Xplor TrueCoach?**

Accidentally doing something when creating a programme, there is no undo button.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

Ability to change programmes as required with athletes all over the world.

**Official Response from TrueCoach Support:**

> Thank you for the positive review! We're happy to hear you're enjoying using TrueCoach!

We can add that undo button as a feature request for you! Our product team is always gathering and reviewing feedback for consideration in future updates. 

Happy coaching!

  ### 36. Optimization to the MAX

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rich A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2023

**What do you like best about Xplor TrueCoach?**

What I like about TrueCoach ease of use and what I find most helpful is the search engine. Once I found what I needed I was able to get my online business up and running.

**What do you dislike about Xplor TrueCoach?**

Think the pricing coukd be worked on because there are some that have it where IF you have 1 client it's free. I think that is a great Idea for someone just starting out. Then if they CHOOSE to add on more clients then that pricing would come i to play. TrueCoach should look into this for those that onky have 1 client at the moment.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

I have to say the glitches is what is causing a problem for me or having to close the app all together. Also I think the UI could be enhanced in my opinion it just feels bland.

**Official Response from TrueCoach Support:**

> Thank you for the positive review, Rich! We're happy to hear you're enjoying using TrueCoach. 

If you're having issues with the mobile app please reach out to TrueCoach support by email support@truecoach.co

They will be happy to assist you in resolving any issues you are having. 

Happy coaching!

  ### 37. Saves time, it's Intuitive and has helped my programming go to the next level.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jesse H. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 04, 2019

**What do you like best about Xplor TrueCoach?**

The best thing about TC from the coach's side is that I can program for my clients quickly and instantly see their progress to know what is the best thing to do next. From a clients side, they can easily see their workout history to know how to progress movement or know where to start with a given movement. 

**What do you dislike about Xplor TrueCoach?**

It would be great to have the emailed version of the workout include workout history, for those times that the client does not have wifi or service in their area. 

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

It's a time saver. I can get more done because it allows me to get in a "flow" 

**Official Response from TrueCoach Support:**

> Thank you for the positive review, Jesse! We're happy to hear you're enjoying using TrueCoach, happy coaching!


  ### 38. Very Helpful for in person and Virtual Training.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2023

**What do you like best about Xplor TrueCoach?**

I REALLY like how there are video demos for my clients and the fact that they can leave notes on each individual workout or the workout as a whole. I also like that i can Copy and paste certain exercises if i want them to do the same thing in 2 weeks time or if i feel like another client could benefit from the same program.

**What do you dislike about Xplor TrueCoach?**

Some of the glitches when trying to write a program for someone are that it wont save for various reasons or i ccan'tsave a circuit if it isnt named. Other than that i like Truecoach overall.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

Its helping me answer questions or leave detailed instructions for my clients on their off days. This way even if i do pre-frame them they can go and look at the notes i left for a better understanding.

**Official Response from TrueCoach Support:**

> Hey there!

Thanks for your review! It's great to see that you're enjoying TC's video demo feature, and that your clients are getting a lot of value from that. We also love to hear that the copy paste feature is saving you time. :)

Bugs are annoying, totally hear you there. We're continuously working to improve, so please let us know when things come up and we'll be more than happy to help. 

Thanks again!

  ### 39. Great app for coaches, personal trainers and physical therapists

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2023

**What do you like best about Xplor TrueCoach?**

I love the main features of being able to write programs, upload videos and message clients. The user experience for coaches is pretty seamless. I have recommended this app to other coaches and physical therapists I know.

**What do you dislike about Xplor TrueCoach?**

I wish there was a tracking feature to measure progress over time for each exercise (Everfit app is really great for this). There have been several bugs with clients not being able to upload videos.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

Delivering workouts to my clients in a user friendly way (compared to old school excel spreadsheets). This helps coaches and trainers provide a more professional service to their clients.

  ### 40. Great client interface

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nathaniel P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2023

**What do you like best about Xplor TrueCoach?**

TrueCoach allows me to program workouts for my clients very easily and communicate with them effectively. They can publish workouts and videos easily as well. I haven't used a better software.

**What do you dislike about Xplor TrueCoach?**

The "coaches" app is basically non functional unfortunately. Using my computer is the only way to get the full feature set. I wisht they would update the app so I could message clients on the go.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

I used to have to use different software for billing, workouts, and communications and now TrueCoach is my all in one system for all of my remote coaching and personal training clients.

**Official Response from TrueCoach Support:**

> Thank you for the positive review, Nathaniel! We have updated a brand new version of the TrueCoach as of September 2023 where we've have fixed all communications in the app by merging the TC Connect app with the one and only TrueCoach app. If you have any questions on it, let us know! We're happy to hear you're enjoying using TrueCoach, happy coaching!


  ### 41. best platform i've used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lloyd C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2023

**What do you like best about Xplor TrueCoach?**

programme builder, calendar and adherence features

**What do you dislike about Xplor TrueCoach?**

No one off payment features, would be good as I use upfront costs

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

Quick builders. Videos come with exercises

**Official Response from Hannah Tatro:**

> Thanks for the positive review, Lloyd. Happy coaching! 

  ### 42. Perfect solution for my remote coaching platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rich K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2023

**What do you like best about Xplor TrueCoach?**

The ease and flexibility in creating individual programs and assigning them to clients combined with the cost effective plans are what I like best about TC.

**What do you dislike about Xplor TrueCoach?**

There is no app for the coach to edit and create programs and the messenger doesn't send notifications to my phone, instead I get a pile of emails that I have messages.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

True coach solves my issue of decreased bandwidth, aka, trading money for time. With true coach I can run my business remotely with a hybrid model, offering the same quality content I would in-person, virtually.

  ### 43. Makes programming much more efficient and organized.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Keith D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 10, 2023

**What do you like best about Xplor TrueCoach?**

Seamless connection to clients, keyboard shortcuts, quick programming tools and organization. Writing programs with this app helps stay organized, is tile effective and makes it easy for clients and coaches to stay connected.

**What do you dislike about Xplor TrueCoach?**

The lifestyle and nutrition sections. We'd a lot of improvements. The training side is good, but coaches struggle to stay aligned with the nutrition and lifestyle programming they give clients.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

Fast program delivery, keeping clients accountable to their process, having a place for both the coach and client to connect quickly and efficiently and keeping coach notes in order.

**Official Response from TrueCoach Support:**

> Hey Keith,

Thank you so much for the positive feedback!  We really appreciate your insight.  

I have a few updates about the features you requested.  Within the last couple of months, we released our new Habit tracker feature which has been a highlight for coaches who want to provide nutritional & lifestyle coaching in addition to personal training.  We also just launched our new wearables integration for more lifestyle options.

We are also very proud to announce we have a planned overhaul and enhancement coming to our Nutrition section.  This has been a major request for our coaches and we have listened to the feedback provided.  We are excited to get this launched in the next few months for coaches to explore.

Please write to us at support@truecoach.co for more feedback on how we can improve your customer experience! 

  ### 44. Head Assistant coach for an online health and fitness company

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ashlyn C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 10, 2023

**What do you like best about Xplor TrueCoach?**

I LOVE the training portion and the structure/layout of it all. I like the way that it breaks the workouts down and keeps your logs for history. The reminders are also great from an accountability standpoint.

**What do you dislike about Xplor TrueCoach?**

The nutrition portion could use some work! I would love to be able to move everything to one platform and the nutrition portion just isnt as comprehensive as I would love it to be. A way to check-in or create a check-in form would be great!

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

Keeping all of my clients training in one place for easy access for myself and my clients. I like that it keeps templates saved for easy duplication and time management.

**Official Response from TrueCoach Support:**

> Thank you for the positive review, Ashlyn! We're happy to hear you're enjoying using TrueCoach, happy coaching! 

Just a side note we have a very expansive overhaul coming to our nutrition platform later this year so please keep an eye out!  

Additionally, we do have ways to create check-in forms and assessments directly into the platform so please reach out to our support team at support@truecoach.co for assistance on how to set that up! 

  ### 45. overall good training platform for online and in person clients.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Alec S. | Sports Performance Specialist and Personal Trainer , Small-Business (50 or fewer emp.)

**Reviewed Date:** May 10, 2023

**What do you like best about Xplor TrueCoach?**

Easy to plug in exercises and write in specific details. Suitable for online and in-person clients. Client profiles make it easy to stay organized.

**What do you dislike about Xplor TrueCoach?**

Additional features need to be added. I have suggested them through the feature request page. Having no marketplace is a big downside.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

The program makes it easy to manage all my clients under one system, both online and in-person clients. This saves me time and helps me stay more organized.

**Official Response from TrueCoach Support:**

> Thank you for the positive review, Alec! We're happy to hear you're enjoying using TrueCoach, happy coaching! 

We would love to hear more about what ideas and features we could install in our platform to make it a better system.

Please reach out to our team at support@truecoach.co so we can direct your feedback to our product team! 

  ### 46. TrueCoach is the best and easiest to use personal training platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Corey M. | Track & Field / Performance Coach, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2023

**What do you like best about Xplor TrueCoach?**

TrueCoach has an incredibly clear and straightforward layout that is very user friendly and makes programming simple for both the coach and client. Other platforms have been either too clunky or not as easy to use.

**What do you dislike about Xplor TrueCoach?**

I would like for there to be a more efficiency way to utilize questionarries for tracking purposes.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

Keeps my programming more organized, allows me to easily make progressions due to increased visibility, and saves time when updating programs.

  ### 47. Simple way to manage your personal training clients

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2023

**What do you like best about Xplor TrueCoach?**

It's so easy to learn and use, even after updates! I can program for my clients, communicate, and perform billing all in one place! They are constantly updating and making it better for the user.

**What do you dislike about Xplor TrueCoach?**

Not much, but if I'm being picky I would like there to be a way to send messages directly to the client's phone versus an app. Everyone has apps and notifications and I'd rather them get messages directly to their inbox

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

I manage my clients all in one place and can organize programming! Clients can be in person or remote! It keeps me organized and mostly on track. Would love to have a scheduling function.

  ### 48. An easy to use, comprehensive

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 10, 2023

**What do you like best about Xplor TrueCoach?**

I love the how easy it is to use the application. User interface looks and functions great. There are a ton of resources for each exercise type. These resources are linked to explanatory videos.

**What do you dislike about Xplor TrueCoach?**

The chat function with coaches needs to streamlined a little bit. For example, when an exercise is completed, not completed or skipped on a certain day, the coache should be able to maybe send a link to that day to provide comments for that day.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

TrueCoach is solving the problem of keeping track and better scheduling of exercises. Not only that, TrueCoach is also helping by its vast amount exercise resources collected in one place.

**Official Response from TrueCoach Support:**

> Thank you for the positive review! We're happy to hear you're enjoying using TrueCoach, happy coaching! 

We love your idea about how we can better streamline the communication between clients and coaches. 

We have installed a few new features over the last year to improve messaging.

Please reach out to us for more assistance in learning our new features at support@truecoach.co to get paired with a team member.  

  ### 49. Great app to deliver workouts

**Rating:** 3.0/5.0 stars

**Reviewed by:** Brandon W. | C, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 10, 2023

**What do you like best about Xplor TrueCoach?**

If you're looking for an app to build a business structure around, to really be able to customize your remote or in person coaching business - TrueCoach will work for you.

**What do you dislike about Xplor TrueCoach?**

Once TrueCoach was acquired - innovations and updates became fewer and further between. However the base app of TrueCoach is incredibly reliable - which is what you want for your business.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

Delivering of remote and in house Individualized Programs

**Official Response from TrueCoach Support:**

> Hey Brandon,

We're sorry to hear that we are missing the mark with you.  That is great to hear you recommend out platform for coaches looking to build a business.  

We want to hear your feedback on how we can improve our innovations and updates.  We have implemented a brand new coaches app, wearables integration, and brand new Habit tracking feature in the last few months just to name a few but we always enjoy hearing product feedback from our coaches using the platform. 

Please reach out to us at support@truecoach.co to discuss further. We'd love to hear more about how we can help! 

  ### 50. My clients love it & it makes my life as a coach simple

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kate G. | Strength & Fitness Coach, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 23, 2022

**What do you like best about Xplor TrueCoach?**

The TrueCoach platform is so intuitive for both my clients and me. Writing workouts is quick and easy with the way the field populates the exercise name as I'm typing it and automatically links the video I want. There's also a vast library of exercise videos, and when I want to upload my own video, the process is smooth and quick. My favorite feature is being able to do a simple keyword search to bring up every time I've ever put a specific exercise in their program in the past.

**What do you dislike about Xplor TrueCoach?**

There is nothing that I find 'least helpful' about TrueCoach. It provides me with everything I need and gives my clients a smooth interface to engage with for each of their woriouts. I've not had one complaint from a client about using TrueCoach.

**What problems is Xplor TrueCoach solving and how is that benefiting you?**

TrueCoach makes it easy for online fitness coaches to serve their clients well. While delivering results is the most essential part of being a coach,  if you can remove friction from a client's life by providing the service to them smoothly and without difficulty, it goes a long way with the client. TrueCoach ensures you can do your job well and make the experience fantastic for your client as well.


## Xplor TrueCoach Discussions
  - [Are integrations coming for Zapier, MyFitnessPal, FitBit, etc?](https://www.g2.com/discussions/15469-are-integrations-coming-for-zapier-myfitnesspal-fitbit-etc) - 1 comment, 2 upvotes
  - [How do I get signed up?](https://www.g2.com/discussions/how-do-i-get-signed-up) - 1 comment, 1 upvote
  - [Is there a yearly contract?](https://www.g2.com/discussions/is-there-a-yearly-contract) - 1 comment, 1 upvote
  - [Are there any extra fees?](https://www.g2.com/discussions/are-there-any-extra-fees) - 1 comment, 1 upvote
  - [What does this cost for my clients?](https://www.g2.com/discussions/what-does-this-cost-for-my-clients) - 1 comment, 1 upvote

- [View Xplor TrueCoach pricing details and edition comparison](https://www.g2.com/products/xplor-truecoach/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-29+16%3A15%3A21+-0500&secure%5Bsession_id%5D=200aaa7c-60c0-4a25-9d4e-c576276f80b5&secure%5Btoken%5D=b09d99ca51b0da22bf335000331da0c171012d08b7597a1c6bfbe73f5fea45a6&format=llm_user)

## Xplor TrueCoach Features
**Business Administration**
- Website Builder
- Marketing Tools
- Payment Gateway
- Messaging
- E-Signature

**Training Tools**
- Workout Planning
- Goal Tracking
- Scheduling
- Reporting
- Nutrition Tools

**Agentic AI - Personal Training**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Xplor TrueCoach Alternatives
  - [Everfit](https://www.g2.com/products/everfit/reviews) - 4.8/5.0 (191 reviews)
  - [ABC Trainerize](https://www.g2.com/products/abc-trainerize/reviews) - 4.7/5.0 (169 reviews)
  - [My PT Hub](https://www.g2.com/products/my-pt-hub/reviews) - 4.5/5.0 (144 reviews)

