Xcelerator Reviews & Product Details

Key Software Systems, creators of Xcelerator & MobileTek, delivers a fully customizable dispatch and operations solution designed to advance your company to the next level of service automation. From order creation, route optimization and KPI Dashboards, to mobile workforce communications, brand enhancement and the ability to create a Nationwide Network of Final Mile providers, Key Software is dedicated to your success. The features and functions of Xcelerator and MobileTek are developed to help deliver an incredible experience to your employees, mobile workforce, customers and consignees that span across Last Mile, Same Day, Next Day, Distribution, Scheduled, Routed and On Demand business models, complimented by unparalleled customer service and support.

Seller

Key Software Systems

Discussions

Xcelerator Community

Languages Supported

English

Overview by

Heather Vacca

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User Insights

Average based on 5 real user reviews.

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Xcelerator Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Xcelerator, and what problem is it built to solve?

Xcelerator is delivery management and dispatch software for courier, messenger, and logistics businesses. It is designed to help these businesses manage deliveries, improve operational efficiency, and support customer satisfaction.

What languages does Xcelerator support?

Xcelerator supports one language: English.

Does Xcelerator offer an open API, and what does it integrate with?

Xcelerator does not offer an open API.

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JR

Jenni R.

Client services manager

Small-Business (50 or fewer emp.)

11/11/2024

"All in one perfect solution for transportation companies"

5/5

What do you like best about Xcelerator?

All in one, we can see our client info, driver info, and orders as well as our clients have the ability to see our system info so they can check status on their own. Review collected by and hosted on G2.com.

What do you dislike about Xcelerator?

Does take some manual setup for the main dispatch screens, once setup it locks in and you are good to go. Review collected by and hosted on G2.com.

AS

Amy S.

Transportation Supervisor

Mid-Market (51-1000 emp.)

6/18/2024

"Easy to Move Orders"

4/5

What do you like best about Xcelerator?

I love the ease with which I can move orders in our Xcelerator software. The interface is easy to use and the training helps set it up. Review collected by and hosted on G2.com.

What do you dislike about Xcelerator?

This isn't an easy software to integrate customers into. It takes months to set up the software and orders don't always show up. Review collected by and hosted on G2.com.

MJ

Michelle J.

CSR

Small-Business (50 or fewer emp.)

1/27/2022

"Good Days & Just Ok Days"

4/5

What do you like best about Xcelerator?

It calculates the job charges on its own along w/ driver pay. I appreciate how smooth everything works. Review collected by and hosted on G2.com.

What do you dislike about Xcelerator?

Nothing is least helpful. The downside is it can freeze at the worst times Review collected by and hosted on G2.com.

UT

Verified User in Transportation/Trucking/Railroad

Mid-Market (51-1000 emp.)

9/4/2019

"Prehistoric"

2/5

What do you like best about Xcelerator?

I am able to see all of my customer information and easily input data. Review collected by and hosted on G2.com.

What do you dislike about Xcelerator?

It’s so slow. It takes forever to search. Zoom makes it hard to navigate and you can’t hide columns you don’t need. Review collected by and hosted on G2.com.

AT

Verified User in Transportation/Trucking/Railroad

Small-Business (50 or fewer emp.)

12/15/2018

"Easy to use"

3/5

What do you like best about Xcelerator?

Easy to use. Has a lot of benefits. Keeps track of drivers, inventory, etc. Review collected by and hosted on G2.com.

What do you dislike about Xcelerator?

A lot of freezing and lag in system. Says already signed in when I log out and try to relog in. Have to restart computer to use program. Review collected by and hosted on G2.com.