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Xactimate Reviews & Product Details

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Average based on 20 real user reviews.

Xactimate Reviews (20)

Reviews

Xactimate Reviews (20)

4.0
20 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and extensive pricing database, which simplifies the estimation process in the insurance and restoration industries. Many appreciate the ability to create detailed reports and sketches, making it a valuable tool for property adjusters. However, some users note that the pricing can be inaccurate at times, requiring adjustments to align with market rates.
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Verified User in Insurance
CI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"A good estimating system with industry wide exposure"
4.5/5
What do you like best about Xactimate?

I like that it has an extensive and fairly accurate database for materials and pricing. It is used almost universally throughout the industry and that makes it one of the best options available. Review collected by and hosted on G2.com.

What do you dislike about Xactimate?

There are times when it does not have some of the specific items, materials, labor, etc., that I need for a claim. It can be difficult also to explain how the material and labor pricing works if someone is unfamiliar with the program. Review collected by and hosted on G2.com.

shivanand S.
SS
shivanand S.
Senior Support Analyst
Small-Business (50 or fewer emp.)
"Good to go !!"
4.5/5
What do you like best about Xactimate?

Easy to build and have much valuable information in the App, which eases the scope of the projects. Sketches are extremely helpful in the calculation of linear footage Review collected by and hosted on G2.com.

What do you dislike about Xactimate?

A few categories are not in line with the market value. Need to be more user-friendly for new users or those unfamiliar with the tool. Better support for resolution or quick resolution of issues. Review collected by and hosted on G2.com.

JoeKent J.
JJ
JoeKent J.
Xactimate Sketcher
Small-Business (50 or fewer emp.)
"Xactimate Sketch and Estimate"
5/5
What do you like best about Xactimate?

It can help you sketch easily and require less time to estimate. Design Roofs, Exteriors and Interiors accurately and give an accurate measurement and Area. Review collected by and hosted on G2.com.

What do you dislike about Xactimate?

It is hard at first especially if you are new, but in the long run it will be easier. Review collected by and hosted on G2.com.

Andre M.
AM
Andre M.
Licensed claims adjuster
Enterprise (> 1000 emp.)
"Efficient and useful when estimating for damages"
5/5
What do you like best about Xactimate?

I appreciate the ability to sketch and option to include line items in sketch view or item view. Review collected by and hosted on G2.com.

What do you dislike about Xactimate?

Xactimate Should be available on Apple products. Review collected by and hosted on G2.com.

Rajneesh V.
RV
Rajneesh V.
Manager Building Consultant
Small-Business (50 or fewer emp.)
"Xactimate provides better reporting and calculations in simpler manner."
5/5
What do you like best about Xactimate?

The Unit Rates.

Sketch Preparation.

Calculations.

Item Description and Yield.

Better User Interface. Review collected by and hosted on G2.com.

What do you dislike about Xactimate?

Runtime errors.

Need improvement over rental equipment for heavy civil construction also. Review collected by and hosted on G2.com.

Joshua S.
JS
Joshua S.
Network Systems Specialist
Mid-Market (51-1000 emp.)
"Xactimate review"
5/5
What do you like best about Xactimate?

I like that there are pre-loaded line items for a wide variety of items needed for a project. And the automatic dimensions are helpful as well. Review collected by and hosted on G2.com.

What do you dislike about Xactimate?

Sometimes having to manually enter items externally. Review collected by and hosted on G2.com.

Scotty M.
SM
Scotty M.
P
Small-Business (50 or fewer emp.)
"Xactimate - the only way to estimate property damages"
5/5
What do you like best about Xactimate?

Xactimate is the best and easiest way to estimate property damages. Comprehensive line items for removal/replacement of damaged items, as well as cleaning, detaching/resetting, labor hours and bid items. Symbility and Simsol simply do not compare. Review collected by and hosted on G2.com.

What do you dislike about Xactimate?

Xactimate can be a bit buggy at times, but with enough use, you learn to navigate and even anticipate the small bugs that come with the program. In some cases, the bugs can be ignored entirely and in some other cases, you may have to revert to a prior version of your estimate to start over. Luckily, with the current release(s), it will autosave at intervals you can select. I choose to have it autosave every minute. Review collected by and hosted on G2.com.

Viswanath V.
VV
Viswanath V.
Business Process Lead
Mid-Market (51-1000 emp.)
"Best Property and Casuality Pricing tool"
3/5
What do you like best about Xactimate?

This tool comes with various options and this is very user friendly. Even though this tool has multiple options this is easily accessible. There are options for the betterment of accurate searches using Combined, Vendor, and Generic. Review collected by and hosted on G2.com.

What do you dislike about Xactimate?

This tool gets disconnected frequently, due to this we couldn't retrive the unsaved data and data loss happens at this time. This tool doesn't auto save options to save the data automatically in cloud. This tool automatically prices some products and it could go to wrong, then the user have to find the Product and correct it and update accurate price. Review collected by and hosted on G2.com.

Fred S.
FS
Fred S.
Property Adjuster
Enterprise (> 1000 emp.)
"Indispensable tool for property adjusting"
5/5
What do you like best about Xactimate?

Up to date price list for labor and material in most all building trades and operations Review collected by and hosted on G2.com.

What do you dislike about Xactimate?

Crashes, glitches, jam ups, mostly due to cloud based access. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"This tool will cover it all"
3.5/5
What do you like best about Xactimate?

Xacimate was an easy tool to navigate, search for items, and estimates were laid out clearly. Review collected by and hosted on G2.com.

What do you dislike about Xactimate?

The average labor cost and specific jobs didn't always quite match up, but I realize this can vary from location to location. Prices on certain items left me searching the internet search feature Xactimate has to find more closely related items. Review collected by and hosted on G2.com.

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Xactimate Features
Integration with Inspection Software
Job Tracking
Resource Allocation
Mobile App
Contract Management