The site is user-friendly to review orders and understand what is going on with a rejection, and the 1:1 guidance from the rep is great. Review collected by and hosted on G2.com.

Blocking a repeat customer can be frustrating to navigate but our agent is always quick to respond and help us determine if we should approve or keep this order denied Review collected by and hosted on G2.com.

NoFraud has helped us manage our fraudulent orders in a seamless and effortless way. If we have customers who push the limits of our policies, we're able to report abuse vs if they've crossed the line, we can add to a blocklist. We're able to view detailed information as to why an order was failed or passed, and add to block/allow list at our own discretion. It also helps protect our customers - any stolen card information is automatically cancelled, where previously they weren't and the victims felt like they couldn't trust our site. Review collected by and hosted on G2.com.

Need an integration with Gorgias to view data directly in the widget (I know it's being worked on). Need a link from Shopify to the direct NoFraud site (unless I just haven't found it) Review collected by and hosted on G2.com.

I use Wyllo for fraud prevention at our company, and what I like most about it is that it is very easy to use and straightforward. I also appreciate that it provides a breakdown of the order, including the card used for billing and even the location from which the order is being placed. This is particularly helpful for monitoring international orders since we are a US-based company selling supplements. Review collected by and hosted on G2.com.

at this time we have nothing to report Review collected by and hosted on G2.com.

I appreciate how Wyllo helps us filter out fraudulent orders, which is really important for my work at Credo Beauty. One of the things I like most is that when a customer writes in with questions about their order that's been filtered out, we can reach out to Wyllo support. They're really helpful in navigating the situation and assist us in determining whether an order can be verified or if it will remain a failed order. This setup makes the process clearer and lessens the risk of wrongful order cancellations. Plus, the initial setup of Wyllo was very easy from my end, making the transition smooth. Review collected by and hosted on G2.com.

I do wish that we were able to see more information when we log in to Wyllo and put in the order. We're not able to see a lot of information. When we type in the order number, it's difficult from a client experience aspect not able to, like, see a lot of information regarding why the order was canceled. So when the customer reaches out to us and is like, why was my order canceled? We're not able to, like, you know, give them a lot of information. We're not able to see a lot of information on our end. And Wyllo support helps us with that. But I do wish that we could see more information when we log in regarding why the order was filtered. Review collected by and hosted on G2.com.

Honestly, the biggest standout since the switch from NoFraud to Wyllo (after they brought in Yofi) is just how much more the platform handles now. Before, we mainly used it to block stolen credit cards and standard payment fraud.

​Now, it actually tackles the sneaky stuff that really eats into our margins—like return policy abuse, promo code loopholes, and annoying reseller bots. They kept the AI and manual human review combo that we always liked, but the new dashboards give us way better visibility into what customers are actually doing in real-time. It’s been a lifesaver for spotting bot traffic and stopping abuse before it messes with our inventory. It feels way less like a basic pass/fail filter and more like a complete safety net for the business. Review collected by and hosted on G2.com.

While Wyllo's new anti-bot and policy abuse tools are incredibly powerful, they sometimes cast too wide a net. We’ve noticed an uptick in false positives on our high-value, complex orders. Legitimate VIP purchases occasionally get flagged as bots, which creates frustrating manual review bottlenecks and slows down shipping during peak sales rushes. Review collected by and hosted on G2.com.

Wyllo makes it really easy to verify online orders. Review collected by and hosted on G2.com.

The time it takes for the decision-making process can sometimes delay shipping, but I’d rather they be cautious than risk it turning out to be fraudulent activity. Review collected by and hosted on G2.com.

What I like best about NoFraud is how easy the system is to use. Communication is quick and efficient, and it doesn’t interrupt the customer flow at all. Overall, it’s a smooth, user-friendly solution that makes fraud prevention simple. Review collected by and hosted on G2.com.

I don’t have many dislikes about NoFraud. One minor issue is that the dashboard can sometimes be a bit slow, especially when exporting documents. I also wish we could see more customer history on failed orders, though I understand this may be limited due to privacy concerns. Review collected by and hosted on G2.com.

What I like best about Wyllo is how easy it is to use while still feeling well designed and reliable. Review collected by and hosted on G2.com.

What I dislike most about Wyllo is that it can sometimes feel limited in customization or missing a few advanced features that more established platforms offer. Review collected by and hosted on G2.com.

We really love the visibility within the analytics dashboard. It’s clean, intuitive, and makes it easy to quickly understand trends, approval rates, review volume, and overall fraud performance at a glance. Having accessible, organized data allows us to make faster operational decisions and keep leadership informed without digging through complicated reports.

And once again, their customer support is top notch. Their team is responsive, knowledgeable, and quick to assist our CSRs with questions or escalations. That speed and professionalism directly support our efficiency and ensure we can take care of customers — or fraudulent transactions — quickly and appropriately.

Overall, NoFraud feels like a proactive partner rather than just a fraud filter. In our industry, that added layer of confidence truly makes a difference. Review collected by and hosted on G2.com.

Between the strength of their fraud review process, the clarity of the analytics dashboard, and their top-notch customer support, we’ve had a consistently positive experience. Nothing negative to report — just a solid partnership that continues to support our business. Review collected by and hosted on G2.com.

Streamlines the fraud check process!!!!Q! Review collected by and hosted on G2.com.

I wish it could assist with fake chargebacks like "my order didn't get delivered" or fake AI refunds Review collected by and hosted on G2.com.