# Worksoft Process Intelligence Reviews **Vendor:** Worksoft **Category:** [Process Mining Tools](https://www.g2.com/categories/process-mining-tools) **Average Rating:** 3.9/5.0 **Total Reviews:** 5 ## About Worksoft Process Intelligence Automate the discovery of business processes across all of your applications with Worksoft for a 360 degree view of your end-to-end processes to identify bottlenecks, mitigate risk, accelerate migrations, as well as identify candidates for RPA. Speed the discovery process for testing teams and save business users significant time and increases accuracy, documenting processes down to the keystroke without multiple interviews and without manual diagramming of workflows. ## Worksoft Process Intelligence Reviews ### 1. Worksoft Process Intelligence review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2024 **What do you like best about Worksoft Process Intelligence?** The thing which i like about worksoft process intelligence is that it provides good integration with execution and management tools **What do you dislike about Worksoft Process Intelligence?** Trial version is not free and the level of alteration is limited during testing **What problems is Worksoft Process Intelligence solving and how is that benefiting you?** Better layouts to have user friendly interactions and process definitions. ### 2. Best Automation tool ( No coding required) **Rating:** 5.0/5.0 stars **Reviewed by:** Sufiyan P. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** November 23, 2023 **What do you like best about Worksoft Process Intelligence?** For SAP and Web based applications it has large repository to store business process and run them automatically with integration and also results are more faster then manual process **What do you dislike about Worksoft Process Intelligence?** We cannot put some rules or condition in scripts. Hence alteration is limited during testing. **What problems is Worksoft Process Intelligence solving and how is that benefiting you?** Business process and test cases are easy to execute and in fast way that too in real time. ### 3. Better automation at feasible costing **Rating:** 3.5/5.0 stars **Reviewed by:** Lalit P. | Test Engineer, Airlines/Aviation, Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Worksoft Process Intelligence?** Better integration with execution and management tools Better support for automation issues **What do you dislike about Worksoft Process Intelligence?** No Capabilities for other domains in industry like travel and payments. No digital and backend automation capabilities **What problems is Worksoft Process Intelligence solving and how is that benefiting you?** Better layouts to have user friendly interactions and process definations ### 4. Worksoft Process Intelligence - An optimal solution for your business need **Rating:** 3.5/5.0 stars **Reviewed by:** Aman A. | Software Developer Specialist , Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2022 **What do you like best about Worksoft Process Intelligence?** Worksoft Process Intelligence is a good option available in the market to handle all your complex business requirements. It provides a good insightful view into the processes and helps handle all the workflow of your business diligently, thereby relieving you of the overhead to handle all of these manually. **What do you dislike about Worksoft Process Intelligence?** The trial version of Worksoft Process Intelligence is not that free. You need to purchase their premium subscription to gain access to all of their features. The tool is a bit clumsy which makes it a bit difficult to have a grasp at first but when you gain sufficient knowledge on it, you are good to go. **What problems is Worksoft Process Intelligence solving and how is that benefiting you?** Worksoft Process Intelligence is solving the following problems for me - 1. It is giving me quite a good 360 insight into my business process's workflows. 2. There is no setup fee and hence it can be set up easily without having to acquire huge installation charges. ### 5. Worksoft Analyze - one of the best documentation tools I had ever seen for SAP Gui **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 25, 2019 **What do you like best about Worksoft Process Intelligence?** 1.Analyze helps users to get an end to end business process without the need of a functional KT by just uploading the capture recordings . 2.Using create documentation option, analyze gives detailed documentation with screenshots ,data, recording details in a very easy to read format. 3.It doesn't require users to have experience on automation. Users can directly create automation tests by selecting create automation from the uploaded capture recordings and tescases are imported into worksoft certify. 5.It generates complete documentation and accelerates automation. 6.It not only supports SAP Gui but also works for SAP web applications like fiori, netweaver portal. 7.Analyze also sends emails to the users notifying that documentation has been created 8.Different kinds of templates can also be used for documentation purpose. **What do you dislike about Worksoft Process Intelligence?** 1.Analyze works really well for SAP Gui but not so reliable for web applications. 2.Capture recordings that are uploaded have a naming convention , which is not preserved once documentation is generated - which confused the users regarding the documentation that is created. 3.When steps are imported into worksoft certify , order of the steps is not maintained. **Recommendations to others considering Worksoft Process Intelligence:** Worksoft Analyze is very good tool if documentation is the sole purpose as it bypasses functional knowledge transfer and it allows customization of documents with different templates . Since it also helps in automation , this tool is highly recommended **What problems is Worksoft Process Intelligence solving and how is that benefiting you?** 1.We are bypassing functional KT ,by just going through the documentation that analyze has created for us. 2.Sometimes we are also making use of automation feature that analyze provides us. 3.It has saved a lot of time in terms of understanding the functionality and also reduces a lot of effort while automating processes. ## Worksoft Process Intelligence Discussions - [What is Worksoft Process Intelligence used for?](https://www.g2.com/discussions/what-is-worksoft-process-intelligence-used-for) - [View Worksoft Process Intelligence pricing details and edition comparison](https://www.g2.com/products/worksoft-process-intelligence/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-15+20%3A34%3A57+-0500&secure%5Bsession_id%5D=2e41145b-9ef0-4d50-82ec-db852068be32&secure%5Btoken%5D=3fdebf2243fb9a16bc7655fd7a7b55c25c33b08d5e1174686d1eac87a76a98f8&format=llm_user) ## Worksoft Process Intelligence Features **Process Management** - Process Library - Collaboration - Integrations - Execution Management **Process Analysis** - Real-Time Process Analysis - Process Notation - Process Mapping **Automation** - RPA Integration - Application Development **Generative AI** - AI Text Summarization **Agentic AI - Process Mining** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Worksoft Process Intelligence Alternatives - [Celonis](https://www.g2.com/products/celonis/reviews) - 4.5/5.0 (286 reviews) - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - 4.6/5.0 (6,109 reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - 4.5/5.0 (4,026 reviews)