--- title: WorkSmart Reviews meta_title: 'WorkSmart Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how WorkSmart works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 5 scale: '5' date_modified: '2025-10-31' parent_category: name: HR Services url: https://www.g2.com/categories/hr-services --- # WorkSmart Reviews **Vendor:** WorkSmart Ltd **Category:** [Payroll Services](https://www.g2.com/categories/payroll-services) **Average Rating:** 4.5/5.0 **Total Reviews:** 5 ## About WorkSmart We exist to assist clients to leverage efficiency, through using Cloud Accounting technology and applications. WorkSmart was formed as a joint collaboration, drawing on Accounting skill, IT knowledge and business experience. As a result, we can provide specialist advice about Cloud Accounting and Add-On applications, to achieve the best possible outcome for our clients relevant to their business situation. Our goal is to provide simple and organised integrated business systems ensuring business owners can focus on what they do best. ## WorkSmart Reviews ### 1. Product is great but onboarding was very difficult. Not enough info to make good decisions **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about WorkSmart?** Document management is great. makes it easy to find **What do you dislike about WorkSmart?** Task are not easy to work and very difficult for our team to amend **What problems is WorkSmart solving and how is that benefiting you?** documenting management for our personal and commercial teams ### 2. WorkSmart is makes my life so much easier! It keeps my work tasks organized and easy to process. **Rating:** 5.0/5.0 stars **Reviewed by:** Beth B. | Sr. Account Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2022 **Describe the project or task WorkSmart helped with:** I use WS daily as an Acct Administrator. I have several tasks waiting to be processed & it helps me keep them orderly and efficient. I can't imagine managing the work load that I carry without WS. **What do you like best about WorkSmart?** Being able to sort my work list by various parameters. It helps my stay on top of the work that comes in daily. I can easily import emails from Outlook to the task list so that they don't get lost in my inbox. **What do you dislike about WorkSmart?** There's really nothing that I dislike about it! We have recently moved to the cloud verision & it has slowed us down some, but that is getting better as our IT dept works through it with us. **Recommendations to others considering WorkSmart:** Go for it!! I'm not one that loves change and might have resisted this in the beginning, BUT once it was in & set up...I love it!! I can't imagine handling the work load that I do without it! **What problems is WorkSmart solving and how is that benefiting you?** WS helps keep up with the growing amount of work that comes in daily. We are able to get more work processed with fewer people due to the ease of use of WS and the ability to keep it all in view at a glance of the task list. ### 3. worksmart review **Rating:** 4.0/5.0 stars **Reviewed by:** Kim S. | IT Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2022 **Describe the project or task WorkSmart helped with:** document storage and account documentation and ability to share with users in different locations **What do you like best about WorkSmart?** the ease at pulling up pertinent information quickly and easily to share with customers and companies **What do you dislike about WorkSmart?** slow response time with large commercial lines files **Recommendations to others considering WorkSmart:** Understand workflow options, pitfalls, and obstructions ahead of time **What problems is WorkSmart solving and how is that benefiting you?** sharing documents between users in multiple locations ### 4. Worksmart Review **Rating:** 5.0/5.0 stars **Reviewed by:** Desiree D. | National Operations Leader, Select Commercial, Enterprise (> 1000 emp.) **Reviewed Date:** March 30, 2022 **Describe the project or task WorkSmart helped with:** Account management servicing gained efficiencies, processing work, managing work **What do you like best about WorkSmart?** The transparency of work, and account information across the agency **What do you dislike about WorkSmart?** Set task attributes every time you need to update the task **What problems is WorkSmart solving and how is that benefiting you?** streamline processes and see what teams are working on. Indicate bottlenecks in processes ### 5. Excellent! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2022 **Describe the project or task WorkSmart helped with:** Helpful to track all internal projects/tasks. **What do you like best about WorkSmart?** What I like the best about WorkSmart is the ease of use! **What do you dislike about WorkSmart?** What i dislike the most is the technical glitches that sometimes occur with all technology platforms. **What problems is WorkSmart solving and how is that benefiting you?** Business problems being solved with WorkSmart are keeping track of our projects. - [View WorkSmart pricing details and edition comparison](https://www.g2.com/products/worksmart-worksmart/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-16+05%3A20%3A19+-0500&secure%5Bsession_id%5D=573fc769-9515-4e5b-9ff8-90fc761fa4f5&secure%5Btoken%5D=e7ad7e8edba04f556702cfa8a1aee3ead96fde539069ad86f34eb20a6594d144&format=llm_user) ## WorkSmart Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Core Features - Payroll Services** - Payroll Runs - Payroll Department - Analytics - Direct Deposit **Advanced Features - Payroll Services** - Pay Taxes - Benefits - Other Training - Time Tracking - Integration **Support - Payroll Services** - Experts - Live Support **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top WorkSmart Alternatives - [ADP Payroll Services](https://www.g2.com/products/adp-payroll-services/reviews) - 4.0/5.0 (270 reviews) - [Insperity](https://www.g2.com/products/insperity/reviews) - 4.1/5.0 (137 reviews) - [G&A Partners Services](https://www.g2.com/products/g-a-partners-services/reviews) - 4.7/5.0 (63 reviews)