Workforce.com Reviews (122)

Reviews

Workforce.com Reviews (122)

4.5
123 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and excellent customer support provided by Workforce.com, which significantly enhances their HR and scheduling processes. Many appreciate how the platform streamlines operations, making tasks like timesheet management and rota scheduling much easier. However, some users note that the initial setup can be complicated and time-consuming.

Pros & Cons

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Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"easy to see rota for staff. Less easy to make changes across multipul sites"
3/5
What do you like best about Workforce.com?

I like the application more than the back door stuff

I like the simple rota feature

I dont use any tools with this software

Much easier to use and way less glitchy that other apps Review collected by and hosted on G2.com.

What do you dislike about Workforce.com?

we have multipul work sites and its not very easy to cross reference each site for memebers of staff or make changes to different sites at the same time

Id like it to be easier to see what members of a team are doing at other sites Review collected by and hosted on G2.com.

Verified User in Sports
AS
Verified User in Sports
Mid-Market (51-1000 emp.)
"Great system for scheduling"
4/5
What do you like best about Workforce.com?

How easy it is to build diverse rotas using different sites, positions, pay rates and how quick it makes payroll. The team are also pretty good at implementing customer suggestions too. Review collected by and hosted on G2.com.

What do you dislike about Workforce.com?

I wish it had a better HR functionality to store records/training. It has some, which is great but I think it could be more in-depth. Its also very customizable but on that takes some time to get used to settings and features and some parts aren't overly intuitive at first Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Feature Packed & Ever Evolving"
4/5
What do you like best about Workforce.com?

Very ergonomic software and asethically pleasing. Minimal training required for new staff. Easy to generate reports and export payroll information. Very customisable in terms of different pay rates and awards. Cloud based so very accessible and can 'talk' to different softwares. Platform available to suggest improvements and upvote other items. Review collected by and hosted on G2.com.

What do you dislike about Workforce.com?

Minimal budget controls and no ability to restrict on overstaffing therefore does not meet the full needs of our finance team. No layered grouping below that of location. Review collected by and hosted on G2.com.

Nicholas N.
NN
Nicholas N.
Operations administrator
Mid-Market (51-1000 emp.)
"Comprehensive system"
4/5
What do you like best about Workforce.com?

I enjoy that it allows you to encompass everything about work. Being able to see availability, schedule rotas, process timesheets and upload to payroll is particularly useful. Review collected by and hosted on G2.com.

What do you dislike about Workforce.com?

We always seem to have issues with accrued leave resetting. Onboarding also can be problematic, especially for staff members from outside of the country. I don't like how you can't turn off notifications from different departments. Review collected by and hosted on G2.com.

JS
Jack S.
Director
Small-Business (50 or fewer emp.)
"Hugely improved efficiency of our weekly rotas. Insights are becoming vital to daily operations."
4.5/5
What do you like best about Workforce.com?

The ease to create a Rota week to week with copying functions alongside the easy to access weekly costs that link in with previous revenues. Review collected by and hosted on G2.com.

What do you dislike about Workforce.com?

We find the demand predictions aren't consistent and sometimes vary, although can be tweaked manually. Review collected by and hosted on G2.com.

ZZ
Zofia Z.
Team Leader
Mid-Market (51-1000 emp.)
"Many great functions but issues with basic functionality"
2.5/5
What do you like best about Workforce.com?

The auto-populate rota function, being able to track employees' sign in and sign out times accurately. The graphic interface is clear, looks proffesional and is easu to use. Review collected by and hosted on G2.com.

What do you dislike about Workforce.com?

The geotags didn't work properly so they were actually not useful to track employees. It was also permitted to accept the same person for multiple covers at the same time without any warning. Review collected by and hosted on G2.com.

ME
mark e.
Senior sous chef
Mid-Market (51-1000 emp.)
"Decent app"
4/5
What do you like best about Workforce.com?

Easy to navigate, especially the app.

Quick and easy using on a daily Basis'. Checking rotas and whos on leave ect, app very rarely crashes. Review collected by and hosted on G2.com.

What do you dislike about Workforce.com?

Sometimes its hard to fit all staff on to one print out sheet, for weekly rotas.

Be good if changing shits ect was an option for the app to save using a computer Review collected by and hosted on G2.com.

Chris K.
CK
Chris K.
Deputy Operations Manager
Mid-Market (51-1000 emp.)
"Workforce has been a great rota and HR system for us!"
5/5
What do you like best about Workforce.com?

We went for the system as it was one of the best systems to use across multiple locations, with casual and salaried staff. Review collected by and hosted on G2.com.

What do you dislike about Workforce.com?

Biggest dislike for us as a company is probably that some notifcations or settings can't be turned off that we dont want to receive Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"An okay app - needs more refinement!"
2/5
What do you like best about Workforce.com?

It streamlines the entire process of signing in and out at work and removes the need for paper. The automatic rotas were a big bonus as well when they worked. Also being able to message colleagues as well. Review collected by and hosted on G2.com.

What do you dislike about Workforce.com?

How frustrating the app can be when it does work. When first integrating into the workflow, assigning regions to sign in and out of was tedious and inconvenient for staff. Review collected by and hosted on G2.com.

DS
Daniel S.
Business Manager
Mid-Market (51-1000 emp.)
"Great Rota System"
5/5
What do you like best about Workforce.com?

The scheduling aspect and ease of entering and adjusting rotas is very easy and user friendly. The over all look and easy to view at a staff level is a great aspect and really easy for my team to see when they are working. Review collected by and hosted on G2.com.

What do you dislike about Workforce.com?

It sometimes is harder to locate the exact report i am after as have to be very specific with selecting the correct team and location in the categories. can be confusing to some managers. Review collected by and hosted on G2.com.