I really appreciate the ease of use that Workforce.com offers, especially around rostering my team. It's very straightforward to manage and keep a track record of their performance and any disciplinary matters efficiently. Additionally, the initial setup was very easy and straightforward, thanks to the help of Steven. The intuitive nature of the system ensures that I can handle operations smoothly without unnecessary complexity. Review collected by and hosted on G2.com.

I find the number of functions to click through somewhat overwhelming, making navigation less intuitive than I would like. Additionally, I think the training modules on the website could be more prominent. This would help team members pick up the system more quickly. A pop-up tutorial when clicking into specific parts would also enhance usability and training efficiency. Review collected by and hosted on G2.com.

I love how Workforce.com provides an all-in-one solution for managing shifts and rotoring, making it incredibly valuable for our large housing organization. The support I received during the initial setup was phenomenal, with team members like Vishal Rajora significantly aiding our learning of the system, which made the process seamless despite the workload involved. I appreciate the powerful data management capabilities that allow us to have staffing and shift information centralized in one database. This feature empowers us to identify trends, issues, and successes swiftly, enabling data-driven decision-making that reveals areas where resources are being misallocated, such as the over-reliance on agency staff. I find the system's ability to prevent double bookings through the rotor feature incredibly useful as it continuously shows who is working where, enhancing our operational efficiency. Additionally, managing staff qualifications directly within Workforce.com is highly beneficial as it highlights who can rightfully work in specific services that demand particular skills. Even though we are not using all the features yet, the potential for future utility is vast. The comprehensive nature of the software, along with its efficiency in handling multiple complex tasks and scenarios, would undoubtedly make me opt for it again. Review collected by and hosted on G2.com.

I would like Workforce.com to offer better ways of managing shifts where staff have to sleep over. Sleepover shifts and sleep-in shifts need to be more clearly managed and displayed on the rotor. Review collected by and hosted on G2.com.

Whenever I need assistance, there is always someone available to contact through chat. I can also request a call to explain my issues and receive support. They are consistently working to improve their services and regularly update the platform to make things easier for users. Review collected by and hosted on G2.com.

I can't think of anything negative to mention. So far, everything has been great. Review collected by and hosted on G2.com.

I really appreciate Workforce.com for its excellent dashboard, which clearly outlines precisely what we need to focus on, enhancing productivity and ensuring we direct our efforts effectively. Having used Workforce.com for two years, I find it incredibly efficient for managing rota and timesheet operations, providing substantial improvements in time management and accuracy. The support we received during the initial setup was outstanding, making the transition seamless and stress-free. I am extremely satisfied with its performance and the positive impact it has on our operational efficiency, making it an indispensable tool in our workflow. Review collected by and hosted on G2.com.

I find the management of annual leave challenging with Workforce.com as we are a care home and do not have fixed days of work. Review collected by and hosted on G2.com.

Workforce has truly transformed my business, making employee management both efficient and straightforward. Scheduling staff is now effortless, and processing payroll requires very little time. Adding new employees and adjusting settings is also incredibly quick. I’m very happy with the software and grateful I decided to make the switch last year. It’s also been wonderful to have support from experts like Sandra, who has been extremely helpful whenever any issues have come up. She is always responsive and quick to resolve any problems we encounter. Review collected by and hosted on G2.com.

Payroll could be a little bit improved. Things get missed occasionally. Review collected by and hosted on G2.com.

I appreciate the support from Workforce.com, especially the patient and helpful staff like Steven and Scott. Their quick response to bugs and fixing them promptly ensures a smooth experience. Additionally, setting up most of the system is straightforward, and customer service quality makes this a commendable company. Review collected by and hosted on G2.com.

I found the initial setup of Workforce.com to be quite challenging and a bit of a hassle. Although many tasks could be managed independently, certain advanced functionalities required additional assistance. There were also numerous bugs within the system; however, the developers addressed these issues quickly once reported. Additionally, the AI chatbot can be somewhat annoying at times. When processing payroll for the first time, it was not the smoothest experience, though we eventually managed to get it done. Review collected by and hosted on G2.com.

The amount of access that you can choose to give or not to give staff members is crucial. This differs so much from previous platforms we have tried. Review collected by and hosted on G2.com.

No downsides found so far as I am still getting my way around it. Review collected by and hosted on G2.com.

Both Vishal & Mitch were excellent during implementation process. Tone, accessibility and efficiency has been fantastic. By far the best implementation of software I've done in nearly 20 years! Thank you for the great customer support. Review collected by and hosted on G2.com.

Nothing! Everything has been fantastic in first few months. Review collected by and hosted on G2.com.

I find it easy to upload and export data with Workforce.com. Also, I liked the idea of staff having one portal for all employment stuff. Review collected by and hosted on G2.com.

I don't like how the chat function isn't very user-friendly as it's not easy to upload photos and sometimes doesn't acknowledge read messages. Review collected by and hosted on G2.com.

That it covers a wide range of functions and the ability to customise forms and processes. Review collected by and hosted on G2.com.

It is quite complicated and time intensive to set up initially. Review collected by and hosted on G2.com.