--- title: WIZ.AI Reviews meta_title: 'WIZ.AI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how WIZ.AI works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 9 scale: '5' date_modified: '2026-09-23' parent_category: name: AI Agents url: https://www.g2.com/categories/ai-agents ---

WIZ.AI Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the responsive and professional customer support of WIZ.AI, enhancing their overall experience significantly. (7 mentions)
Users highlight the responsive and professional support from the WIZ.AI team, enhancing their overall experience significantly. (7 mentions)
Users appreciate the excellent customer satisfaction with WIZ.AI, highlighting timely support and a smooth working experience. (6 mentions)
Users value the natural and professional voice technology of WIZ.AI, enhancing customer relationships effectively. (5 mentions)
Users find WIZ.AI's ease of use and quick implementation significantly enhance their customer experience and support. (5 mentions)
Users find WIZ.AI more expensive than competitors, but value the high quality and support it provides. (3 mentions)
Users note that the cost of WIZ.AI is higher than competitors, but justify it with quality and support. (2 mentions)
Users note the current limitations of WIZ.AI, requiring more time and effort to enhance agent training and performance. (1 mentions)
Users note that training is required to optimize WIZ.AI's performance, which can be time-consuming and challenging. (1 mentions)

Top Pros or Advantages of WIZ.AI

1. Customer Support
Users value the responsive and professional customer support of WIZ.AI, enhancing their overall experience significantly.
See 7 mentions

See Related User Reviews

Muhamad Rainaldo Josifasyah .
M

Muhamad Rainaldo Josifasyah .

Enterprise (> 1000 emp.)

4.5/5

"Great AI-call solution from agile AI feature provider!"

What do you like about WIZ.AI?

Wiz.AI’s solution helps the company reach more customers and offers the flexibility to modify scripts based on business needs, ultimately delivering g

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"First Time using AI Bot yet It's Easy"

What do you like about WIZ.AI?

My company uses Wiz.AI to support contact & connection with our clients. Wiz.AI has helped us to scale up by connecting more clients with generate

2. Helpful
Users highlight the responsive and professional support from the WIZ.AI team, enhancing their overall experience significantly.
See 7 mentions

See Related User Reviews

Lim E.
LE

Lim E.

Enterprise (> 1000 emp.)

4.5/5

"Excellent Robocall Solution - Highly Recommend"

What do you like about WIZ.AI?

WizAI provides outstanding results that is user friend and efficient. WizAI's voice technology sounds very natural and professional which is important

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"First Time using AI Bot yet It's Easy"

What do you like about WIZ.AI?

My company uses Wiz.AI to support contact & connection with our clients. Wiz.AI has helped us to scale up by connecting more clients with generate

3. Customer Satisfaction
Users appreciate the excellent customer satisfaction with WIZ.AI, highlighting timely support and a smooth working experience.
See 6 mentions

See Related User Reviews

Lim E.
LE

Lim E.

Enterprise (> 1000 emp.)

4.5/5

"Excellent Robocall Solution - Highly Recommend"

What do you like about WIZ.AI?

WizAI provides outstanding results that is user friend and efficient. WizAI's voice technology sounds very natural and professional which is important

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"First Time using AI Bot yet It's Easy"

What do you like about WIZ.AI?

My company uses Wiz.AI to support contact & connection with our clients. Wiz.AI has helped us to scale up by connecting more clients with generate

4. Artificial Intelligence
Users value the natural and professional voice technology of WIZ.AI, enhancing customer relationships effectively.
See 5 mentions

See Related User Reviews

Muhamad Rainaldo Josifasyah .
M

Muhamad Rainaldo Josifasyah .

Enterprise (> 1000 emp.)

4.5/5

"Great AI-call solution from agile AI feature provider!"

What do you like about WIZ.AI?

Wiz.AI’s solution helps the company reach more customers and offers the flexibility to modify scripts based on business needs, ultimately delivering g

Lim E.
LE

Lim E.

Enterprise (> 1000 emp.)

4.5/5

"Excellent Robocall Solution - Highly Recommend"

What do you like about WIZ.AI?

WizAI provides outstanding results that is user friend and efficient. WizAI's voice technology sounds very natural and professional which is important

5. Ease of Use
Users find WIZ.AI's ease of use and quick implementation significantly enhance their customer experience and support.
See 5 mentions

See Related User Reviews

Lim E.
LE

Lim E.

Enterprise (> 1000 emp.)

4.5/5

"Excellent Robocall Solution - Highly Recommend"

What do you like about WIZ.AI?

WizAI provides outstanding results that is user friend and efficient. WizAI's voice technology sounds very natural and professional which is important

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"First Time using AI Bot yet It's Easy"

What do you like about WIZ.AI?

My company uses Wiz.AI to support contact & connection with our clients. Wiz.AI has helped us to scale up by connecting more clients with generate

Top Cons or Disadvantages of WIZ.AI

1. Expensive
Users find WIZ.AI more expensive than competitors, but value the high quality and support it provides.
See 3 mentions

See Related User Reviews

Muhamad Rainaldo Josifasyah .
M

Muhamad Rainaldo Josifasyah .

Enterprise (> 1000 emp.)

4.5/5

"Great AI-call solution from agile AI feature provider!"

What do you dislike about WIZ.AI?

Despite the relatively high upfront cost on the AI Service & Script Creation, the investment is justified by the quality of the AI, scripts and ro

Lim E.
LE

Lim E.

Enterprise (> 1000 emp.)

4.5/5

"Excellent Robocall Solution - Highly Recommend"

What do you dislike about WIZ.AI?

Cost of WizAI is definitely higher than other similar solution providers but given the better quality of service and good return of investment, it jus

2. Cost
Users note that the cost of WIZ.AI is higher than competitors, but justify it with quality and support.
See 2 mentions

See Related User Reviews

Muhamad Rainaldo Josifasyah .
M

Muhamad Rainaldo Josifasyah .

Enterprise (> 1000 emp.)

4.5/5

"Great AI-call solution from agile AI feature provider!"

What do you dislike about WIZ.AI?

Despite the relatively high upfront cost on the AI Service & Script Creation, the investment is justified by the quality of the AI, scripts and ro

Lim E.
LE

Lim E.

Enterprise (> 1000 emp.)

4.5/5

"Excellent Robocall Solution - Highly Recommend"

What do you dislike about WIZ.AI?

Cost of WizAI is definitely higher than other similar solution providers but given the better quality of service and good return of investment, it jus

3. AI Limitations
Users note the current limitations of WIZ.AI, requiring more time and effort to enhance agent training and performance.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"First Time using AI Bot yet It's Easy"

What do you dislike about WIZ.AI?

Current limitation of using it due to scenarios, but can be extended with more proper time & effort to train the agents.

4. Training Required
Users note that training is required to optimize WIZ.AI's performance, which can be time-consuming and challenging.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"First Time using AI Bot yet It's Easy"

What do you dislike about WIZ.AI?

Current limitation of using it due to scenarios, but can be extended with more proper time & effort to train the agents.

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Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"First Time using AI Bot yet It's Easy"
4.5/5
What do you like best about WIZ.AI?

My company uses Wiz.AI to support contact & connection with our clients. Wiz.AI has helped us to scale up by connecting more clients with generated scripts that we required.

Despite it takes time to create scripts & trains the AI agents, yet, I get the full support from Wiz.AI, especially Amy Liou Ting who has helped my journey using Wiz.AI is so seamless.

I believe Wiz.AI current capability is only a beginning & these AI Agents are intended to do much more. Review collected by and hosted on G2.com.

What do you dislike about WIZ.AI?

Current limitation of using it due to scenarios, but can be extended with more proper time & effort to train the agents. Review collected by and hosted on G2.com.

Nichamon T.
NT
Nichamon T.
AI Service Implement
Enterprise (> 1000 emp.)
"A Talkbot for Customer Support & Outbound Sales"
5/5
What do you like best about WIZ.AI?

Easy to use, fast to implement, and made a real difference in our customer experience. Also customer support is responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about WIZ.AI?

Some features could be developed further to improve the user experience. Review collected by and hosted on G2.com.

Muhamad Rainaldo Josifasyah .
M
Muhamad Rainaldo Josifasyah .
Project Manager
Enterprise (> 1000 emp.)
"Great AI-call solution from agile AI feature provider!"
4.5/5
What do you like best about WIZ.AI?

Wiz.AI’s solution helps the company reach more customers and offers the flexibility to modify scripts based on business needs, ultimately delivering greater cost efficiency compared to manual customer outreach. Review collected by and hosted on G2.com.

What do you dislike about WIZ.AI?

Despite the relatively high upfront cost on the AI Service & Script Creation, the investment is justified by the quality of the AI, scripts and robust post-sales support. Review collected by and hosted on G2.com.

Lim E.
LE
Lim E.
Analyst
Enterprise (> 1000 emp.)
"Excellent Robocall Solution - Highly Recommend"
4.5/5
What do you like best about WIZ.AI?

WizAI provides outstanding results that is user friend and efficient. WizAI's voice technology sounds very natural and professional which is important in maintaining customer relationships WizAI team is also very proactive in improving the quality and effectiveness of their solution while ensuring daily operations work smoothly. Review collected by and hosted on G2.com.

What do you dislike about WIZ.AI?

Cost of WizAI is definitely higher than other similar solution providers but given the better quality of service and good return of investment, it justifies the premium pricing Review collected by and hosted on G2.com.

shubham b.
SB
shubham b.
Senior business analyst
Mid-Market (51-1000 emp.)
"Best talkbot assistance for our customer support team"
5/5
What do you like best about WIZ.AI?

The ease with we were able to integrate this solution for our customer support and the talkbot support actually feels like a real human thus emphasizing trust of users on our platform. Review collected by and hosted on G2.com.

What do you dislike about WIZ.AI?

Nothing as such as the tool really serves it's purpose Review collected by and hosted on G2.com.

JU
jarida u.
Senior Manager
Small-Business (50 or fewer emp.)
"The robot possesses a high level of intelligence and accuracy"
5/5
What do you like best about WIZ.AI?

The robot possesses a high level of intelligence and accuracy

The CRM (Customer Relationship Management) system has a friendly and user-friendly interface. Review collected by and hosted on G2.com.

What do you dislike about WIZ.AI?

Received good advice on managing customer leads to suit the business needs. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Recommend WIZ AI for AI solutions"
5/5
What do you like best about WIZ.AI?

Good and timely support, responsive and professional. Smooth working experience with WIZ AI team Review collected by and hosted on G2.com.

What do you dislike about WIZ.AI?

Not much to dislike, maybe priced slightly more expensive Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"A great solution for reaching out to many at once!"
4.5/5
What do you like best about WIZ.AI?

innovative AI for mass outreach and the highly supportive, solution-oriented software! Review collected by and hosted on G2.com.

What do you dislike about WIZ.AI?

Keep improving on data analytics that translate into actionable outcomes! Review collected by and hosted on G2.com.

Andy P.
AP
Andy P.
Mid-Market (51-1000 emp.)
"Easy to use and easy to analyze the results of work"
4.5/5
What do you like best about WIZ.AI?

Touch rate, recording, and the intonation of the voice of the robot are almost unlike a robot Review collected by and hosted on G2.com.

What do you dislike about WIZ.AI?

about round up 30 second and We cannot download what we upload in detail, such as phone numbers Review collected by and hosted on G2.com.
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