# Grid Reviews
**Vendor:** Grid (formerly SaaSGrid)  
**Category:** [Financial Analysis Software](https://www.g2.com/categories/financial-analysis)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 12
## About Grid
From lead to invoice, track every dollar in SaaSGrid. SaaSGrid is the financial analytics platform built for B2B SaaS. We help companies like Scratchpad, Tecton, and Pearl track every dollar across their CRM, billing system, and ERP, providing real time and fully reconciled insights. SaaSGrid creates a single source of truth for pipeline, ARR, retention, revenue, and cash, and helps you present this data in beautiful, easy to share dashboards.



## Grid Pros & Cons
**What users like:**

- Users love the **easy integrations** of SaaSGrid, seamlessly connecting with Hubspot and various other essential tools. (2 reviews)
- Users praise the **reporting efficiency** of SaaSGrid, appreciating its seamless integration and valuable insights. (2 reviews)
- Users love the **automation** of SaaSGrid, simplifying metrics tracking and enhancing insights across all teams. (1 reviews)
- Users value the **collaboration capabilities** of SaaSGrid, enabling seamless insights sharing across multiple teams effortlessly. (1 reviews)
- Users value the **outstanding customer success** support from SaaSGrid, enhancing team collaboration and insights across departments. (1 reviews)
- Users commend the **exceptional customer support** from SaaSGrid, particularly praising responsiveness and helpfulness during onboarding. (1 reviews)
- Dashboards (1 reviews)
- Ease of Use (1 reviews)
- Easy Implementation (1 reviews)
- Fast Implementation (1 reviews)

**What users dislike:**

- Users note that SaaSGrid has become **expensive** for customers generating over $1 million in ARR, impacting cost-effectiveness. (1 reviews)
- Users find the tool valuable for current metrics, but experience **slow performance** impacting productivity during usage. (1 reviews)

## Grid Reviews
  ### 1. Incredible platform, incredible team — SaaSGrid is a must-have for serious SaaS operators

**Rating:** 5.0/5.0 stars

**Reviewed by:** Grant C. | Cofounder, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 11, 2025

**What do you like best about Grid?**

We've been customers of SaaSGrid for years now, and we'll keep being customers for years to come. We originally started using it back when Ethan was just building the MVP, and it's been amazing to see how far the product has come since then.

Their product is outstanding. We use it to connect all of our Stripe revenue details and QuickBooks data together in one place. The way SaaSGrid lets us slice and dice data is 10x better than anything you can do directly in Stripe or QuickBooks. You can segment data in pretty much any way you can imagine — and that level of depth has been a total game changer for us at Cometly.

A great example: we've been able to overlay our digital ad spend (pulled from QuickBooks) against ARR/MRR data, and then break those revenue numbers down by company size, business type, and more. This is insight we simply couldn't get anywhere else. It’s helped us see our numbers in ways Stripe or QuickBooks alone never could.

Support is also top-notch. The entire team is fantastic, but I want to give a special shout-out to Chelsey Fang, she’s truly best in class. One of the best vendor support experiences I’ve ever had.

Overall, SaaSGrid has been an amazing partner for us, and we’re excited to keep growing with them. Can’t wait to see what they build next.

**What do you dislike about Grid?**

One thing to note: SaaSGrid is pretty advanced. The depth and power of the platform can make it feel a bit complex at times,  but honestly, that’s also what makes it so valuable. And whenever you hit a wall, their support team is right there to help you get unstuck.

**What problems is Grid solving and how is that benefiting you?**

SaaSGrid is solving the problem of fragmented financial and revenue data for SaaS companies. Before using it, we had to bounce between Stripe, QuickBooks, spreadsheets, and manual reports to get a full picture of our business health. With SaaSGrid, we finally have all our key metrics — like MRR, ARR, churn, LTV, CAC, and even ad spend overlays — in one place, fully connected and customizable.

This helps us make faster, more confident decisions about scaling, budgeting, and overall strategy. We can now segment our revenue by customer type, size, or acquisition channel and see exactly what's driving growth (or churn). It saves us a ton of time, gives us more accurate insights, and ultimately helps us grow smarter.

  ### 2. Early-Stage SaaS Tool with Strong Potential

**Rating:** 4.0/5.0 stars

**Reviewed by:** Annie C. | VP, Finance, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2025

**What do you like best about Grid?**

1.  Automated SaaS metrics tracking with real-time visibility
2. Choose from a library of key SaaS metrics presented in visually appealing charts and graphs
3. Support responds promptly to requests
4. As a relatively new platform, SaaSgrid’s product team is receptive to feedback and feature suggestions

**What do you dislike about Grid?**

1.As SaaSgrid is still relatively new, some features are not fully developed. However, the product team is highly receptive to feedback and open to suggestions for new functionality
2.  The platform currently lacks flexibility for entering source data that doesn’t align with the predefined templates, which may limit its adaptability in certain use cases
3. The pricing is somewhat high given the platform's early stage and the limited availability of certain features.

**What problems is Grid solving and how is that benefiting you?**

Keep track of our SaaS metrics in real time

  ### 3. Robust Tool with Stellar Support/Success Team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sam H. | Sr. Director, Revenue Operations, Enterprise (> 1000 emp.)

**Reviewed Date:** July 07, 2025

**What do you like best about Grid?**

-easy and simple to configure basic integrations, set up reports and dashboards, optimize reporting views
-clearly highlights erroneous data, trends to consider, pacing & progress
-tool is user friendly for admins and viewers
-engineering team is quick to review and implement enhancement requests
-support/success team is proactive, receptive, and readily available

**What do you dislike about Grid?**

-a few small admin report/dashboard configuration steps could be simpler/more user friendly

**What problems is Grid solving and how is that benefiting you?**

-cleanly, clearly, and reliably displays critical revenue data across multiple business units and GTMs which allows us to identify erroneous data, important business trends, and centralize our reporting

  ### 4. Saas Metrics made accesible for the entire team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 26, 2025

**What do you like best about Grid?**

SaaSGrid has completely transformed how we track and analyze our SaaS metrics. What used to be a complex and time-consuming process is now fast, simple, and insightful. It takes the pain out of calculating metrics like ARR, churn, LTV, and CAC, and makes everything accessible through an intuitive, user-friendly interface.

One of the platform's standout features is how easily data can be sliced and diced—by segment, time period, customer type, and more. It empowers our team to analyze the business from multiple perspectives, whether we're looking at customer success trends, sales performance, marketing attribution, or churn.

It is not just for the finance team. It is also used by the CS, Marketing, Sales and product teams. Everyone gets the insights they need without relying heavily on technical help. Their support team is always responsive and committed to solving any unique challenges we’ve encountered. 

The product is constantly evolving. New features and improvements are regularly rolled ou.

Highly recommended for any SaaS company looking to simplify metrics tracking and unlock deeper insights across the business.

**What do you dislike about Grid?**

Helpful for current metrics but currently cannot run forecasted metrics. Can be slow at times.

**What problems is Grid solving and how is that benefiting you?**

Analysing the business in realtime without an FP&A team

  ### 5. The best financial reporting tool and team out there

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dev D. | Strategic Finance and RevOps Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 26, 2025

**What do you like best about Grid?**

The most useful reports and charts prebuilt and easily integrated with Hubspot and a myriad of other tools. Working with the team has been a blast and have never had a bad moment. The best customer support, implementation and using this platform helps us keep our CRM data clean as well which is a huge plus. We find ourselves using the dashboards more and more often as they continue to push out releases and updates more frequently and if there are any bugs their SLA and rectification time is incredibly quick.

**What do you dislike about Grid?**

Could not pay.me to say anything bad its so good.

**What problems is Grid solving and how is that benefiting you?**

Ease of use of reporting, building and analysing metrics, data hygiene.

  ### 6. Best Software to get SAAS Metrics at FingerTips

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zishan K. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2024

**What do you like best about Grid?**

It is very easy to use, almost free of cost,  you will use the software almost every day becuase the value it adds to your data keeping, repoting and visulaization, easy integration with other tools like google workspace and CRMs. If you are SAAS, it is mandatory to have SAASGrid

**What do you dislike about Grid?**

Recently it is become paid for customers with more than $1m in ARR

**What problems is Grid solving and how is that benefiting you?**

Data Keeping,
Data Reporting
MIS and SAAS Metrics pertaining to MRR, ARR, Retention, Expenses, Margins, Churn, Cohort Analysis

  ### 7. Great UI, great onboarding experience.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Harry A. | Head of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2024

**What do you like best about Grid?**

Throughout my onboarding experience the co-founder Ethan has gone above and beyond in helping me out, cleaning up my data and suggesting best practices. As a growing business, our need for an automated reporting system has grown and SaaSgrids native integration with stripe is very good.

**What do you dislike about Grid?**

No downsides, it shows you the holes in your own data but in this business, ignorance ain't bliss.

**What problems is Grid solving and how is that benefiting you?**

We use SaaSgrid to replace semi-automated dashboards that I had built in airtable, reporting out on key business metrics.

  ### 8. Replace Spreadsheets with SaaSGrid!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 28, 2023

**What do you like best about Grid?**

The best part about SaaSGrid is it's seamless and easy to integrate into your CRM and begin to see SaaS metrics populate in minutes.  This has taken the headache out of needing to make sure spreadsheets are up to date and sharing them out.  

The 'Fix Issues' feature is also nice, as it shows any potential issues within your existing contracts.  This helps keep your CRM & processes honest.

Ethan and the team have been very responsive during our POC and are very keen on receiving product feedback.  Can't wait to see their product roadmap unfold!

**What do you dislike about Grid?**

There are a few things in the UI that i'd change, but no show stoppers. Not much to dislike about SaaSGrid.

**What problems is Grid solving and how is that benefiting you?**

We were previously tracking SaaS metrics manually through spreadsheets.  SaaSGrid produces these metrics automatically for us.

  ### 9. Comprehensive view into our SaaS metrics

**Rating:** 5.0/5.0 stars

**Reviewed by:** Charles F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2023

**What do you like best about Grid?**

Enjoying the tool. Easy and quick setup with Stripe. Our team has gained a better understanding of which metrics are most important to track, and their library of SaaS terminology is helpful. Ethan, one of the co-founders, was very helpful in answering my questions over email.

**What do you dislike about Grid?**

Looking forward to Xero integration, and ability to look at Weekly metrics (currently only Monthly available).

**What problems is Grid solving and how is that benefiting you?**

Highlighting the industry-standard SaaS metrics that we should be tracking, and giving us insights into our Stripe data (including customer churn, retention, and LTV).

  ### 10. Empowering Business Transformation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Zishan K. | Operation Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2023

**What do you like best about Grid?**

With its user-friendly interface, seamless integration capabilities, and robust automation features, our team has experienced a significant boost in efficiency and productivity. The platform's reliability and outstanding customer support further solidify SaaSGrid as a game-changer for businesses seeking scalable, cost-effective solutions. We highly recommend SaaSGrid to any organization looking to take their operations to the next level.

**What do you dislike about Grid?**

Non availabilty of Custom Format for Data Upload

**What problems is Grid solving and how is that benefiting you?**

SaaSGrid has solved integration challenges, improved efficiency, provided scalability, offered valuable insights, reduced costs etc.

  ### 11. SaaSGrid has been essential in helping our team dial into MRR components

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matthew G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2023

**What do you like best about Grid?**

I've most enjoyed the dashboards feature -- i've created a variety of dashboards that only hold particular info for certain departments, executives and even investors.

**What do you dislike about Grid?**

Only tracks recurring revenue (which is sort of the point, i know). It's burn calcualtion also includes investor amounts which is a bit annoying.

**What problems is Grid solving and how is that benefiting you?**

Particularly tracking MRR components

  ### 12. SaaS metrics for my businees by only uploading my business raw data

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2023

**What do you like best about Grid?**

That the tool already calculates the SaaS metrics based on their own definitions by only uploading my business's raw data

**What do you dislike about Grid?**

The problem was that as a company we have different definitions for some metrics and SaaSGrid didn't allow us to modify or change some of them

**What problems is Grid solving and how is that benefiting you?**

Understand the main SaaS metrics that as a business we will need to review and monitor
By only uploading my raw data have the results on less than 1 minute



- [View Grid pricing details and edition comparison](https://www.g2.com/products/withgrid/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+16%3A53%3A08+-0500&secure%5Bsession_id%5D=fa1f02c1-d9c6-491a-a144-3646e93d4c98&secure%5Btoken%5D=b67b6dee75a9e3d2eb3500314d0051ff51baec82221b2ff5f845c9dd41c2c173&format=llm_user)
## Grid Integrations
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Stripe Billing](https://www.g2.com/products/stripe-billing/reviews)
  - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews)

## Grid Features
**Data Management**
- Data Import
- Data Consolidation
- Data Validation

**Financial Planning**
- Extended Planning
- Reporting
- Integration

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - FP&A (Financial Planning & Analysis) **
- Proactive Assistance
- Decision Making

**Financial Insight**
- Budgeting
- Forecasting
- Planning

**Reporting Structure**
- Reporting Hierarchy
- Report Templates
- Report Types

**Data**
- Data Visualization
- Data Analysis
- Custom Reporting
- Reporting Templates

**Standard Analytics**
- Standard KPIs
- Standard Reports
- Financial Statements
- Drill Down

**Status Communication**
- Collaboration
- Version Control
- Real-Time Data Updates
- Scorecards

**Custom Analytics**
- Dashboards
- Custom KPIs
- Custom Reports
- Self Service
- Multiple Entities

**Agentic AI - Financial Analysis**
- Cross-system Integration
- Decision Making

## Top Grid Alternatives
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  - [SAP Analytics Cloud](https://www.g2.com/products/sap-analytics-cloud/reviews) - 4.2/5.0 (740 reviews)
  - [Workiva](https://www.g2.com/products/workiva-workiva/reviews) - 4.5/5.0 (2,125 reviews)

