WhisperAI Reviews & Product Details

Whisper AI is helpful for transcribing discussions about policy options, claims, and customer inquiries. I like that I can turn recorded conversations into text and quickly revisit specific details when following up with clients or reviewing previous discussions. Review collected by and hosted on G2.com.

Some insurance terminology, policy names, and numerical details may not be transcribed correctly. I always recommend checking important information against the original recording before relying on the transcript. Review collected by and hosted on G2.com.

I run discovery calls with prospective clients and transcribe each one. Being able to pull exact quotes about their infrastructure and pain points has made my proposals much more specific than they used to be. The search function also lets me quickly check whether a prospect mentioned a particular system anywhere across three separate calls. Overall, it’s made me look far more prepared than I actually am. Review collected by and hosted on G2.com.

It doesn’t understand technical vocabulary at all. Terms like "Hyper-V", "SCCM", and "conditional access" consistently come through incorrectly, so I end up spending time fixing terminology instead of actually using the transcript. Speaker labels also get mixed up when two people with similar voices are on the call, which happens more often than you’d expect. And since it’s browser-only, I’m stuck juggling tabs during a live call. Review collected by and hosted on G2.com.

I record client tone-of-voice workshops and transcribe them, which gives me a bank of the client’s own language to write from instead of guessing. The search function then lets me quickly check whether a phrase they used in a workshop shows up anywhere in their existing materials. I also use it to pull real customer language from testimonial interviews, so I can reflect how people actually talk. And because the pricing is flat, I don’t think twice about hitting record on a fifteen-minute call. Review collected by and hosted on G2.com.

The transcripts come out as flat text, so I lose the emphasis and rhythm that actually matter when you’re writing for voice. I end up having to listen back to key sections anyway. There’s also no way to mark favourite phrases as I read, which would really help when building a tone-of-voice lexicon. On top of that, the summaries feel too generic to be useful for copy work. Review collected by and hosted on G2.com.

I use WhisperAI to transcribe client calls where we discuss keyword priorities and local SEO targets for a taxi service. Being able to search the transcript for specific terms like “airport route” or “railway station” helps me confirm what the client actually wants to rank for. The 100+ language support is especially useful when we onboard regional clients who mix Hindi and English in the same conversation. Overall, it’s replaced the messy notes I used to take during calls and makes it easier to keep everything accurate. Review collected by and hosted on G2.com.

It struggles with Hinglish—when clients switch between Hindi and English mid-sentence, the transcript gets confused. Local landmark names and neighbourhood spellings are often incorrect, so I end up spending extra time fixing them before I can share the notes with the team. Also, there’s no tagging feature, which means I can’t mark keyword mentions as I read through the transcript. Review collected by and hosted on G2.com.

I run a lot of stakeholder interviews for brand positioning work, and WhisperAI lets me focus fully on the person in front of me instead of typing the whole time. The word-level timestamps are genuinely helpful when I’m pulling quotes for a positioning document and need to double-check the surrounding context. Multilingual support has also been a real asset in our work with clients across European and Middle Eastern markets. And the search function makes it easy to find every time a stakeholder mentioned “heritage” or “premium” across six interviews in about ten seconds. Review collected by and hosted on G2.com.

The transcription has a hard time with overlapping speech, which comes up constantly in workshop settings when three people talk over each other. I often end up with one big block of text that I then have to manually untangle to figure out who said what. There’s also no built-in tagging or coding system, so any qualitative analysis still has to happen in a separate tool. Finally, I’d really appreciate a highlight feature so I can mark key quotes as I read through the transcript. Review collected by and hosted on G2.com.

Easy to use, with fast transcriptions and an affordable price. On top of that, the customer support is very responsive. The best AI transcription I have used. Highly recommend to anyone that needs transcription. Review collected by and hosted on G2.com.

I wish they had an Android app, but they are planning to launch it soon according to their support team. Review collected by and hosted on G2.com.

Great product—highly accurate and fast. The unlimited transcription is truly unlimited, and I can upload 10 files at a time without any issues. The new cloud feature is great too; I just save to Drive and it takes care of the rest for me. Definitely worth the price. Review collected by and hosted on G2.com.

There isn’t an Android app yet, but support says it’s coming soon. Review collected by and hosted on G2.com.