--- title: Whatstool Business Reviews meta\_title: 'Whatstool Business Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Whatstool Business works for a business like yours. aggregate\_rating: rating\_value: 3.6 review\_count: 8 scale: '5' date\_modified: '2026-08-06' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Whatstool Business Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users are disappointed by the **cost per user** requirement for using Whatstool Business, limiting its accessibility. [(1 mentions)](https://www.g2.com/products/whatstool-business/reviews?filters%5Bsentiment_snippet%5D=2271587&qs=pros-and-cons#reviews) Users are disheartened by the **high costs per user** associated with Whatstool Business, making it expensive. [(1 mentions)](https://www.g2.com/products/whatstool-business/reviews?filters%5Bsentiment_snippet%5D=2271597&qs=pros-and-cons#reviews) ### Top Cons or Disadvantages of Whatstool Business ##### 1. Cost Users are disappointed by the **cost per user** requirement for using Whatstool Business, limiting its accessibility. [ See 1 mentions ](https://www.g2.com/products/whatstool-business/reviews?filters%5Bsentiment_snippet%5D=2271587&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 2.5/5 "Good experience, still testing" What do you dislike about Whatstool Business? Requires conversation costs per user which dissapoints ne ##### 2. Expensive Users are disheartened by the **high costs per user** associated with Whatstool Business, making it expensive. [ See 1 mentions ](https://www.g2.com/products/whatstool-business/reviews?filters%5Bsentiment_snippet%5D=2271597&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 2.5/5 "Good experience, still testing" What do you dislike about Whatstool Business? Requires conversation costs per user which dissapoints ne ## Top-Rated Alternatives [ ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,019) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ ![Paylocity](https://images.g2crowd.com/uploads/product/hd_favicon/bd6131cf9b0260bb95666ba5a37a54bb/paylocity.svg "Paylocity") Paylocity 4.4/5(6,155) ](https://www.g2.com/products/paylocity/reviews) [ ![G2 Marketing Solutions](https://images.g2crowd.com/uploads/product/hd_favicon/543629e60e9e4cdf9b1179317ae7a2bd/g2.svg "G2 Marketing Solutions") G2 Marketing Solutions 4.6/5(5,704) ](https://www.g2.com/products/g2/reviews) [ View All Alternatives ](https://www.g2.com/products/whatstool-business/competitors/alternatives) ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") AC Verified User in Consumer Services Small-Business (50 or fewer emp.) 8/5/2026 "Sudden price increase to $840 without notice" 0/5 What do you like best about Whatstool Business? The UI looks good, but doesen't function great. sometimes search function is broken Review collected by and hosted on G2.com. What do you dislike about Whatstool Business? Sudden price increase from 300$ for 2 API numbers to 840$ without notice Review collected by and hosted on G2.com. What problems is Whatstool Business solving and how is that benefiting you? Chatting trough Whatsapp API Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") AP Verified User in Primary/Secondary Education Small-Business (50 or fewer emp.) 9/3/2025 "Good experience, still testing" 2.5/5 What do you like best about Whatstool Business? Doesn’t ban whatsapp because meta partner Review collected by and hosted on G2.com. What do you dislike about Whatstool Business? Requires conversation costs per user which dissapoints ne Review collected by and hosted on G2.com. What problems is Whatstool Business solving and how is that benefiting you? Reaching clients Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![anuj g.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "anuj g.") AG anuj g. Publisher Small-Business (50 or fewer emp.) 7/25/2024 "Support team is highly dynamic nearly every time i had any issue." 3.5/5 What do you like best about Whatstool Business? Ita a good way to connect with existing user base therby passing all updates in real time. Review collected by and hosted on G2.com. What do you dislike about Whatstool Business? I have gradually stopped using the WP business due to restrictions in the number of the messages per day. Review collected by and hosted on G2.com. What problems is Whatstool Business solving and how is that benefiting you? Limitation in sending daily messages. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Chintan Nagaraju B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chintan Nagaraju B.") CB Chintan Nagaraju B. Growth Marketing Manager Small-Business (50 or fewer emp.) 8/1/2024 "Reliable + responsive team and customer support" 4.5/5 What do you like best about Whatstool Business? Their integrations are good, and they are open to developing new and custom integrations. And their product team is highly competent and possesses sound technical knowledge. Review collected by and hosted on G2.com. What do you dislike about Whatstool Business? We faced some issues in the API response. Other than that, the team is very skilled. Review collected by and hosted on G2.com. What problems is Whatstool Business solving and how is that benefiting you? WhatsTool business helped us create an end-to-end chat bot that included an automated booking funnel inside the chatbot. Their team seemlessly integrated our ZOHO CRM with WhatsTool business. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Mid-Market (51-1000 emp.) 7/31/2024 "It has good features" 4.5/5 What do you like best about Whatstool Business? - Customer support is good - Mnay useful features Review collected by and hosted on G2.com. What do you dislike about Whatstool Business? - It took good amount of time to get used to the tool Review collected by and hosted on G2.com. What problems is Whatstool Business solving and how is that benefiting you? Automate our chat process. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Sivakumar N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sivakumar N.") SN Sivakumar N. Small-Business (50 or fewer emp.) 12/22/2023 "Whatstool Business is a dedicated platform" 5/5 What do you like best about Whatstool Business? Whatstool Business is a dedicated platform catering to businesses seeking an edge in WhatsApp marketing strategies. Promising streamlined campaigns and efficient tools, it aims to enhance user engagement and conversion rates through the popular messaging app. Features and Services (4.5/5): User Experience (4/5): Customer Support (4.5/5): Cost and Value (4/5): Effectiveness (4.5/5): Compliance and Privacy (4.5/5): Review collected by and hosted on G2.com. What do you dislike about Whatstool Business? They Need To Improve Service Support More Review collected by and hosted on G2.com. What problems is Whatstool Business solving and how is that benefiting you? All Whatsapp Marketing , For Small Business's Review collected by and hosted on G2.com. Show More 12/27/2023 Current UserValidated ReviewerSource: Organic ![Pardeep K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pardeep K.") PK Pardeep K. Sales Head Small-Business (50 or fewer emp.) 1/17/2024 "Best Solution for Small / Growing Startups" 4.5/5 What do you like best about Whatstool Business? The devlopers are atop in thier skills and they develop whatever you ask for as per your business use cases. Ease of integration Review collected by and hosted on G2.com. What do you dislike about Whatstool Business? Sometime releases are late and also after the changes no newsletter. Review collected by and hosted on G2.com. What problems is Whatstool Business solving and how is that benefiting you? It allows me to create chatbots in a layman language, the interface is so eary to use that a 9 year old can operate. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic VM Vertika M. Cosmetics Small-Business (50 or fewer emp.) 8/3/2023 "It helped me to provide a great customer service to my business." 5/5 What do you like best about Whatstool Business? They helped me through all the aspects and I was amazed with their service. Review collected by and hosted on G2.com. What do you dislike about Whatstool Business? I did not dislike any of their service,they helped me to run my business successfully. Review collected by and hosted on G2.com. What problems is Whatstool Business solving and how is that benefiting you? I always wanted to send campaigns and maintain my customers data. Thank you for helping me with this. Review collected by and hosted on G2.com. 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